parking lot very empty

the breakfast was good

minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but what they did offer was good

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

the breakfast was good.

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

coin laundry machines

pool/hot tub hours were great and fresh towels were ample

it's nice and clean. free parking. safe location

to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be expected and could not be avoided

i also liked the gym

it was clean beautiful and plenty for the kids to do in the area.

was a comfortable bed, the room was set up well, the breakfast was delicious

parking was limited

the staff in the morning for breakfast was very friendly

parking lot was a little messy

nicely lit, comfortable beds, plenty of parking, not to far from my venue

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

th no extra charge)

breakfast was great

the gym had nice

pool area was nice for kids.

pool area was nice for kids.

the pool and hot tub were closed

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

we also tried to order room service only to find out they only served breakfast during the week, which isn t noted

there was no room service

also - no room service/cleaning

failed to pick up our room service request the last morning

no room service in the evening or mid-day.

the pool and hot tub

good shuttle service

hotel shuttle

nice staff, clean and comfortable. good shuttle

thing was the pool area could use a slight make over

did not bring my kids back for the night

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around cussing and screaming while checking in wifi didn't work totally the worst

breakfast was not it.

not friendly hotel parking lot not taking care of heavy snow almost got stuck entrance way to hotel very icy slick

there were people smoking weed outside next to the exit while we were walking our kids in or out not matter the time of day

no hotel restaurant/room service as

room service would be a nice option

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the hall--the tray and its disagreeably

room service didn't clean out make my bed and the shower head was loose

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service and safe in room didn't work

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

travel a lot for work and the one thing i need its a 24 hours shuttle since sometimes i land late in the city due to delayes in my flights and they only offer

the fitness center was nice

no wifi connexion in the room and the shuttle was late to pick me to the airport

the place was beautiful. the staff was amazing. the pool and breakfast was awesome

hot tub is done , the splash pad dont work, the wifi dont work and takes forever for the roomcto heat

breakfast could have had more choices

the room was spacious, wifi worked well

loud rock band playing in the parking lot until 1a

staff is great. good breakfast.

the hotel was very clean and the location was perfect for golfing at pine valley golf course.

good selection for breakfast and the staff kept the area clean and well stocked.

chose this site because it had a swimming pool and continental breakfast

provided a great complimentary breakfast

but we always got whatever we asked for cleaning wise and room service wise

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

the room service quickly replaced my towels when the old ones were dirty

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

room service, leaky tub, stained carpets, dog food in the scratchy elevator, broken ice machines,

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

room service wasn't available at the time

i was told by desk when i checked out that they do not do room service for an overnight stay

also loved the room

no room service.

the room is clean and the room service is very proactive

good quiet comfy rooms. good wifi. free parking and decent breakfast.

staff was friendly, & breakfast was great

it didn t have a indoor pool

the staff is friendly & helpful. the breakfast is exceptional!

nice fitness center and pool too

eyes burning and some kids in out group broke out in rashes

i loved the spacious rooms. the look for the place. the bar on property.

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the staff were incredibly helpful and friendly. the pool was great for the kids.

no room service or breakfast was provided

i didn t like that you couldn t get room service all day

room service took there time bringing extra towels

breakfast was not cooked to order nor was there room service available

was no room service changing out towels making up the bed and empty the trash cans in the room during our

room service is non existent

the extended hours the pool was open.

short drive up to the lake shore to see the sunset at a park with free parking

we love this location with many shops nearby and some restaurants in the same parking lot.

the hot tub was broken which was a bummer but we were still able to relax in the heated pool