room service is non existent

i liked that they had patios they had a fire pit and a pool table the whole experience was great

you only get 1 small bar of soap and you use in for the sink and shower

convenient. had two great restaurants that shared parking lot.

location, handicap parking close to entrance. quiet. nice spacious suite.

the property was very clean , large rooms, good breakfast, nice and professional staff.

grab and go breakfast

clean & free breakfast

out of towels at pool

that gentleman guest were outside smoking it while staring at young women going into the gym next door

then the pool was closed all day saturday

pool was closed whole time here and that was the main reason we went there

the pool was great - but it could have been a couple degrees warmer

they did not salt the parking lot and it was a sheet of ice in the morning

pool only open at 5pm during the week.

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around cussing and screaming while checking in wifi didn't work totally the worst

i have kids they don't eat that, have to go get breakfast

enough parking at location

i couldn't get connected to wifi and i only got 1 key this time

did not bring my kids back for the night

didn t work, didn t have a microwave, no real room service, mold in the bathroom in

room service didn't clean out make my bed and the shower head was loose

information we received said the hotel had room service

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service and safe in room didn't work

the room service was good too, fast, hot and home made

good shuttle service

hotel shuttle

nice staff, clean and comfortable. good shuttle

thing was the pool area could use a slight make over

the pool and hot tub

parking

breakfast was very nice with a lot of choices

i love the breakfast and i love the location and the room

i also liked the gym

breakfast was good as well

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

breakfast bar is bland, tasteless and not worth the $12.99 hotel charges for it at all.

hotel with large hallways, comfortable rooms, nice pool, spa and gym

location very near cle, the airport shuttle, nice breakfast and they opened the bar recently

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

it's nice and clean. free parking. safe location

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

sher and dryer) should be replaced or at least to be cleaned.

very clean and friendly staff pool and hot tub were amazing

the lobby, bar and restaurant are beautiful

the hotel has several pluses: great bed and linens, geothermal power, it recycles, location, free parking

free parking. fast easy checkin/out. very friendly staff. clean rooms.

we hung out and had dinner at the bar both nights and enjoyed our bartender, who was really sweet and friendly

limited parking amidst construction. this is likely temporary.

no beverages in room room service starts at 11 am so you have to walk downstairs

the location and the room service was great.

needed more room service options.

no room service!

room service took to long.

room service was excellent

free and easy parking, delicious room service, great staff

room service is a must if you stay the breakfast was delicious

wish they offered room service

room service was good. beds were great. shower was great! view was excellent!

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

room service was an extra $5 to bring food to the room

the room service menu could be a little more robust.

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service and valet parking

room service was fast!

we ordered room service from the 1890 restaurant at the hotel

this hotel is offering daily room service for making beds and linens- thank you

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

room service food wasn't that good after 11pm

called for room service never received items, wasn t charged

no room service

service express room service timely and good food

of breakfast service, neither in-person or through room service

room service options limited and poor quality for huge expense

only complaint would be room service came in togo containers

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

towels were worn. no room service done yet when we got back sunday afternoon.

room service food had a good menu but the actual quality of the food was only okay.

staff from the front desk, to room service to maid service

the restaurant is closed, so are all the amenities. no room service because of covid

room service was not offered because the hotel was sold out and i didn't pay for that because of

they had room service, although only until 10 i

no room service no room clean daily

no help with baggage or parking you had to pay room service was poor

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

the parking lot had potholes in everywhere weeds growing in the landscaping everywhere

breakfast was good and everything we needed we were able to walk to

parking lot very empty

the breakfast was good.

room service was great and most of the staff were friendly

no room service

room service

we weren t informed of the $50 copay for valet and room service before staying

used room service fir dinner. 40 minute air but the pizza was delicious.

our room service dinner was excellent

parking, the room service menu, and lack of amenities

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was great when we arrived late at night and the room was set up great for my wife's

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

excellent location, amenities, room service and staff was very helpful!

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the room service was really good

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service menu

both restaurants plus room service were top notch

if you use room service it's a 22% gratuity charge and also 2

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

we also did room service for

to order room service for breakfast 2 days and there were problems both days

had issues with room service, and i wish the front desk would have mentioned to us when we checked in that they

we did call room service and the front desk for extra towels and they never brought them.

as with many accommodations nowadays, no daily room service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement with local restaurants for delivery, i would never stay anywhere

great staff and room service

breakfast has been going downhill for a few years. it's no longer a plus

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old