location hotel room was spotless, daily room service helpful staff

very reasonable prices. nice location. free wifi.

laundry was crisp and fresh

lovely friendly staff. fab room and a lovely bar with a very friendly bar woman.

comfortable larger rooms with great staff and 24/7 bar option. had a fan in the room!!!!

loved the food and room service

executive suite was very comfortable and we made full use of room service for breakfast to the room in the mornings and staff were very fast and polite when

the room service was good too lovely staff

friendly and helpful staff. excellent breakfast and great room service.

no takeaway or room service option

menu could ve done with some simple and more filling dishes (we had to order room service after dinner and i wouldn t consider us a big eaters) (-)only upset was being charged an additional service charge when we did not have room service (+) wonderful room service, staff are always friendly (-)maybe a bit more variety on room service menu, but still beautiful! (-)the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no one came to collect the dishes and when the server brought our (-)charged us 11 for a bottle of water through room service (+) sticky toffee pudding on the room service menu was lovely (+)lovely staff, room service amazing. food could have been hotter but delicious (+)facilities in room - biscuits/tea and ironing facilities lovely staff - couldn t do enough room service is fantastic bed (+) very good breakfast and evening meal room service (-) tried to order room service and told harshly that it s not available

location was beautiful, food was nice but most kids options weren't available.

food excellent, unlimited lovely coffee at breakfast, comfy bed, clean room, lots of safe car parking, very good value for

easy parking and good value and a brilliant location for the mountains

the staff are all fantastic, from check-in, to bar and restaurant

lack of beverage facilities, room service

leaving the hotel to see our friends i asked in reception for soap to be left in the room by room service

warm welcome and quick room service.

work in our first room & no phone in the second room so had to go up & down the stairs to order room service

e to covid) but room service was available

location , parking and welcome by staff , all polite and friendly

car parking was great to have too

the rooms are great with the bar being friendly from the staff and patrons

everything about our stay, food was amazing, and good value at the bar and good value for the food, lovely atmosphere, 5th time stayed here

clean, modern and comfortable with plenty of parking space

ich we have stayed in before

breakfast not available as room service

d one meal in our

wifi was fast , room service was

room service was excellent as was our room

just think there ought to be menus for room service in the rooms,no tv instructions in the room you couldn t get menu for tv channel

we had room service for our evening meal which wasn t enjoyable at all was very dry and the chips were

no room service menu or any literature in the room

the day before i had spoken to a receptionist to ask if they provided room service to which she said yes they do

requested one double bed but they joined two single beds very uncomfortable, requested breakfast room service between 9-10am , they knocked at the door 7-45am, washbasin taps were loose etc

everything is covid safe and you have the option of room service if you re staying, which is great

the boys thought it was fabulous and as one was poorly on arrival the staff made sure we had room service brought to our room

wifi in our room behind the pub/restaurant was pretty weak, evening meal main course portion sizes

location, staff, family friendly for kids 9-13

clean, really comfy beds, great breakfast and staff accommodated an early check in on request

there was no toilet brush and apparently the room service don t have one either as the soiled toilet remained soiled after the room was

however this was easily solved as we chose the excellent room service

no room service, customer service at breakfast was below par.

had a charming ambience and the food menu was excellent and they accommodated our needs for room service

we couldn't lock the door from the inside and room service almost caught an eyeful

above - no room service but they dud bring us more tea, coffee, milk etc but bed was unmade and bathroom not

room service available - the receptionist said they were short staffed

is very tired my mattress was very old needs replacing i stayed two nights no room service spa is in need of a clean up no lockers for valuables breakfast on sunday was a hot

room service for snacks in evening for those not wanting full meal but busy chef not meeting those

room service also available

room service, not required but little evidence of their presence

careless room service

offer room service at the moment, however this did not dampen my meal as i enjoyed the company of other

room service swift and efficient

room service was given

offering covid room service

room service was excellent

having a small table in the room would be good for room service.

you have to choose 1 plate any extra will be charged separately and the tast is not that good no room service there was no air conditioner despite the extremely hot weather, we had only a fan

single noise which means you cannot sleep no phone in room to ring room to room or reception/room service bathroom/beds/ room lighting need renewing not practical or

snow meant the food festival was cancelled but the room was so comfortable we didnt really mind room service dinner was excellent and

improved room service menu options

originally we hadn't paid for breakfast but after checking in we found we could have room service for 7 pp

best breakfast in town -excellently served

lack of seating in bar area in evening

facilities weren't open due to covid restrictions but room service was great

hotel, friendly staff, very comfortable beds, excellent breakfast, location was perfect for our

music or tv in bar area- only tv viewing was sport all of the evening, would have appreciated

location, enclosed parking, great food, fabulous rooms.

included breakfast was really nice and tasty

the duration of my stay and as i was on my own i didn t really want to go out, i would have had room service but there wasn t any

service was generally very good, although being unwell, i d decided on room service and was more or less told i should go down to the bar to see what was on offer, then

menu for room service was small bar snacks which i didn't expect as i was allowed to have a proper meal

no room service after 8pm so had to order from just eat

shower and blowing his nose muffins didn t come with out breakfast and ordered these with our room service shower also had old conditioner on the

food was lovley, breakfast, room service and evening meal

we arrived at around 8pm , maybe just before and restaurant was no longer serving and no room service, receptionist did recommend a lovely pub about 5 minutes walk away which was

this last trip i tried the new house burger for my room service dinner

room service was good too

room service or food after 8pm

very clean and room service is daily, so after a hard day at work you are opening the doors to a nice and clean

the dinner room service menu was great too

though room service eating rather limited in choice

used room service which was prompt and good quality food

breakfast and room service food were excellent. staff were lovely. no complaints with the room

your meals from the restaurant and carry it back to the room, up stairs and though fire doors, room service would have been a great offer

nothing really, except there was delay with one of room service orders.

room service breakfast was excellent and delivered on time

room service plates still outside peoples room doors the next morning

room service trays were left in the corridor from my arrival on the night and were still there at

room service menu is a bit pricey and limited would prefer the food from the bar

a simple menu for room service would be good

opportunity to have room service meals if required we will be back again when fully open to enjoy all the

was a bit expensive for the number of stars and i was unable to use the app to order room service

room service food a bit expensive

friendly staff especially the bar lady/waitress didn t catch her name but really looked after me, evening food was excellent

parking the car was a bit problematical as the p;ace was busy and had to wait until late before a

service from the bar and waiters were very efficient

the food was amazing (dinner & breakfast) even though they were so busy with xmas parties they still made sure we were happy with (+)lovely helpful staff and the breakfast was fantastic (+) jason made us the best breakfast ever (+)and helpful staff, nice clean room and good variety breakfast (+) lovey breakfast (+) could not finish the full english breakfast however it set us up for the day (-) could change full english breakfast to a full welsh, let's showcase our culinary expertise (+)the hotel was clean, the staff very friendly and the breakfast was excellent! (+)great breakfast in the morning (+)comfortable bed & large breakfast (+) the breakfast was included and again absolutely beautiful

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

decent rooms, great hosts who were helpful. very nicely decorated rooms. on site parking

good parking, very good food and pub next ud83dudc4c the room was nice and the bed was very comfy

easy parking

hotel was easy to fined and good parking

plenty of parking

good location to the m4. good car parking and friendly bar staff.

lovely bar staff

there was a dj in the bar that played until gone midnight, we felt like we were in a nightclub - no mention of this on

bar and restaurant staff were very helpful, food was reasonably priced and very good

noisy in the evening untill late, karaoke and music from the bar underneath the room was going on till late, the outside tables were very noisy, the evenings we

restaurant was full but had the option to eat at the bar or room service for extra

room service was excellent

room service quick and tasty and hot

would have like room service breakfast

currently going threw a problem with the hotel for charging me twice and my girlfriend once for room service that we only ordered once and it s taking quite a while for the hotel to refund

would have been a good idea to have a room service menu not enough parking

during the night and breakfast not great a little over cooked and the 50 taken from you for room service shouldn't be if you need room service pay at the room when things are delivered to

room service available, breakfast was nice and served from an early time

we had a table set up in the lounge bar so we could have the dogs with us which worked well

the gym is really well equipped but the room doesn't need a carpet and it looks scruffy and unclean

did not realise thursday was quiz night but room service good.

didn t eat in the pub as planned as too tired unfortunately, but room service was excellent

we had a lovely room and had the option for room service, comfortable and we slept very well too

the owners were very accommodating as i arrived late and they were happy to arrange room service for me

the wifi was also very fast

which was a converted bedroom ud83dude44 restaurant was closed but would do a room service ud83dude44

the options for room service and travel essentials on request is exceptional

ordered room service

room service, was there fir 5 days sheet on bed didn't change room only tidy twice

plates left outside doors in the corridor and not collected by room service until after we went down for a meal at 6 pm

room service fee

no room service

the breakfast was delicious,and room service was great

room was big. staff were helpful & room service was good

room service always looked for a reason not to clean the room

no room service for drinks only food it states you could have room service for a fee, bars closed at

no room service option so food limited in evening to bar crisps only

we used room service which was very easy and quick

comfortable beds and room,very friendly staff and excellent food-room service and breakfast

room service here but there was nothing in the room to explain how to phone down to reception or

dining room service friendly and efficient on both breakfast and dinner servings

e restaurant is spanish themed)

breakfast was very nice but all based on a spanish menu

helpful staff and fantastic breakfast menu

range of breakfast options was hood - traditional and more unusual - freshly cooked and tasty

on the first evening we had to have room service because of high winds and rain closed the outside marquee

hotel the room was absoluletly beutiful and breakeast fantastic 16 for dinner in private dining room service and quality 10/10 really good value for the

no bath robes or leaflets about room service

the telephone didn't work so couldn't order room service as

breakfast was lovely and room service was on time

and friendly staff prompt room service great shower in the bathroom night porter quick and

room was very nice and clean and comfortable we had room service every day

only have two negatives the barmaid was not very friendly and i was told they were too busy to do room service

staff very welcoming and allowed us to request last minute late check out

my two requests (early check in and quiet room) were delivered (+)close to train station and town centre allowed an early check in check in staff freindly and available at all