wifi was less than desirable, too many options, ended up using phone data instead

not really, just wifi is bad

wifi didn't reach to our room

no wifi except in common area

ak signal).

room service was excellent and the room exceeded our expectations

room service hot breakfast was cool but i was on the 5th floor!!!

there's a night menu for room service if you want it

om service wise) but it s very rare we order room service anyway but also there s a set menu

ordered room service and we paid around 60, the food was great we ordered pizza, mac and cheese, beef

room was warm, service was efficient and friendly, room service was prompt and food was beautiful

party there and the food/service was excellent, stayed for mine and my husband s wedding night, room service was excellent and staff was very helpful and friendly we felt so grateful to them and

room service was great and lots of options

room friendly staff excellent room service and breakfast

we ate at the bar, ordered room service and had breakfast

the room service chap was also very courteous and helpful

the phone lines were down so we were unable to call for room service but instead had to go to the desk to order which defeats the purpose

excellent,fairly priced room service and the marco

maybe get guest to check their room number that early in the morning if they want room service to do

room service meal was very good

wifi was not readily available - you had to ask for an access code which was only available on one

needed to repeatedly reregister to wifi

muslin curtains in my room were a little grubby and the wifi connection dropped out from time to time

wifi was a bit hit and miss

quality rooms. comfortable. good wifi.

it could offer room service, however i do understand the staffing and issues, this creates.

there was nothing to advise how to get room service etc to your room unless you truned on the tv and also nothign to say what to do if a

has a gluten allergy and when requesting food they could only cater in the standard hours and not room

and no room service for food

the menu was limited for anything slightly healthy and no room service option

i was very tired and would have lived room service.

thing was they do have a room service menu which you order from a qr code

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

i didn't mind that there was no restaurant as there was room service provided by a local business and lots of excellent places to eat within a short walk

the rooms are small no room service

the room service personnel

the room service was too long and the tv did not have free view

excellent food

had dinner and breakfast via room service which was amazing

had room service which was excellent

told on arrival that the kitchen was out of commission and that there would be no breakfast

ac in room rattling loud when setting changed but on the factory setting by the staff during room service problem swiftly eradicate

- room service wasnt available after 2pm which wasn't informed

also, the hotel advertises it offers room service which when i enquired about, was advised they

r room service)

didn't have breakfast but had dinner by room service which was excellent

courteous, efficient room service

the largest room service breakfast ever

room service were exceptional and accommodating

great location modern spotlessly clean great value room service

great breakfast, room service and really friendly reception staff

restaurant s last orders were at 8:30pm and room service was not available after that time either

the room service dinner and breakfast were also exceedingly good on this

hotel accommodated room service for evening meal which was amazing

modern, spacious bathroom, professional staff, nice tea and coffee, even better breakfast and room service

to check in and check out excellent food and choice of drinks available from the bar and also room service easy access from

room service dinner was excellent and really appreciated, goats cheese croquettes then delicious

the room service was very quick and the whole experience was very relaxing

our room service order was in correct so had to ring down and wait to eat our food until it was

starbucks in reception. large bed, room service.

wifi didn't work in bedroom

plenty of secure parking - very important as a motorcyclist!

plenty of parking and good wifi

great to have a bar which served food

the bar was full but not rowdy, and the restaurant itself was very pleasant

missing, could do with more extras for the money paid, no information pack in room, no phone for room service

room service available for food

50 for room service

pecially when it entails literally walking through a door

neighbouring rooms 'room service' left outside door all night - fish smell in corridor eminated into room

were 2 in the room and there was only one towel noone at the reception to answer calls for room

room service, unless i m mistaken

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

one of the two staff who delivered room service came in and couldn t sort it so it was on full all night and we had two windows open

no table to get food no room service

room was comfortable, the food (room service) was delivered in good time and was good quality (+) room service was excellent and the staff were very helpful (+) the staff were all lovely as well as all the local people we encountered, we ordered room service which was beautiful & lovely and hot (+) hotel room was massive and so clean room service was delicious literally couldn t fault this hotel and it wasn t expensive either (+)had a lovely burger for room service dinner and breakfast had a good selection (+)room service for dinner and meal was excellent (-)only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary drink (-) please update your room service phones (+) bar, food, room service, spa, golf (+)staff were lovely - would do anything for you ordered room service- food was fabulous

were great really friendly, food was awesome beds very comfortable love the gym and

location peaceful and great golf course

swimming pool and staff was great

room, the spa facilities were not too busy even on a saturday, the staff were friendly and helpful

i don't know if they normally have room service for snacks etc but there was no welcome pack to say so which i would have expected in

receptionist went out of her way to help us and the young lady who brought up our room service and was working breakfast was superb, both people went above and beyond and are a

time i rang down to get room service nobody answered the phone

we were advised of when we called about check in, but no other options available for example room service

no room service , cleaning and change of towels

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

very friendly accommodating staff. lovely atmosphere in bar and restaurant.

to detail the room was a great size with everything in it the bar is a local bar with a great atmosphere

breakfast was fantastic and the bed and room was so comfortable

bar was a little small so very full when busy but this did add to the cosy feel of the place

televisions in the room could ve been bigger and the room service didn t work through the phone we had to go down to reception

tray of room service dirty plates was outside the next room when we arrived and was still there when we

room service took a bit of a while

cant say anything bad about the property it s so clean smells so fresh if staying 2 or 3 nights room service comes round perfectly on time and gives you all fresh things you may need there s a

fantastic facilities, pool, bar, room service

telephone cable was missing which made it impossible to order room service without leaving the room

comfy beds room service the spa is just great too

times could ve been longer was abit of a rush to get my breakfast and paid for room service but had to take it to my room

hot lifts didn't work no room service menus or details didn't offer to have bags taken to

from reception, bar staff , restaurant and room service

option to pay over the phone for room service or option to pay by card when they delivered the food, so had to go down to reception

room twice, room service staff disrupted several time, incomplete and over cooked breakfast

no room service.

clean room and room service

room service was offered but when i calles to order it they seemed confused.

food very good - room service very prompt

the spik and span ,spacious of the hotel and room service was great.

late after long drive in pouring rain and wanted room service as tired

of the hotel was ideal for our stay room service is a luxury i very much enjoyed

could not pay on the app for room service. i went to reception and paid there. no issue.

room service. expensive food. carpeting throughout needs replacing.

minor issue was there was no phone in the room to call for room service so had to use my own phone

couldn't work out whether room service was available

4 charge for room service

we had room service for our evening meal and it turned up in the stated time, hot, fresh and very tasty

recent ongoing improvements to the facilities increased restaurant offer and room service added

so helpful especially when travelling with two young kids

only issue was the wifi was hit n miss

wifi didn't work upstairs

great location, very friendly staff, comfortable rooms and plenty of parking

wifi and television reception

near twinlakes theme park free parking lovely staff.

nice cozy bar area

fantastic location. parking at the back. rooms are big and clean. staff friendly.

ok place liked parking great bar ect can't knock it but sort out ya curry dishes

welcome pack or room service

ere was a question mark over that), it was prompt

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

room service was excellent and quick and we enjoyed our order

not even room service

the young lady who covered the bar, reception and room service was really nice and under pressure

worst night's sleep i've had in my life and ive got kids

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

to the wooden window frames and the creaky floorboards, nearly 10 for a full english which my kids could have polished

on the food and service, doesn't have a lift we stopped in the family room me, husband and 2 kids the room is the furthest from the reception with quite a lot of stairs and corridors, could be

restaurant is closing quit early as we came late there was food to eat, only bar was open.

building good decor, nice size shower, was given a key to come in when the bar was closed

big parking lot.

bar closed at 9pm

good car parking

hotel was a extremely clean and comfortable and dealt with covid pro-actively by allowing room service for food/refreshments

hotel which was amazing spacious room great bathroom room service was second to none overall a good

in room service meals although very good are a bit pricey

everything was great! room service breakfast was excellent although a little overpriced

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as i asked

only thing that let the hotel down i m sad to say was the terrible food we got for room service, whilst it was delivered in good time it tasted awful

ordered room service and it was the best pizza i have ever had 10/10

you order room service it is an extra 6 pounds to bring to your room just think that is a bit

staff absolutely lovely and friendly and helpful lovely breakfast and room service meal

perfect for the airport, had room service food very good

hotel was busy so opted for room service for pizza. excellent prompt service

clean and spacious room. great room service. staff friendly and helpful

the room service food was excellent and delivered bang on time

clearer on whether room service was a possibility, i wasn t sure.

no room service each day - room not serviced at the weekend.

the only thing that could have been better would be room service at breakfast time

the menus, both for the bar and restaurant, as well as the room service menu, were amazing and the food was delicious

had room service

staff were friendly. room service and menu was great. bed was very comfortable!

room service staff also very polite

i am also afraid the rooms have absolutely no sound proofing whatsoever - every knock on a door, room service, conversation, footsteps can be heard from your room , to the point i woke up several

fast room service

hotel, comfortable mattress, tasty pizza in room service, clean and tidy ud83dude04 slept

food for room service should ideally run until 11:00pm, ie simple sandwiches should do it

out of date biscuits in the room service tray unforgivable

room service was ok

room service last 7 days

wifi slow at peak time

bar & restaurant

bad wifi and noise levels