recent ongoing improvements to the facilities increased restaurant offer and room service added

it lacked both speed and wifi range in my room

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to the centre

free parking is something we always look for especially now the cost of fuel is so high

friendly staff, nice warm room, a comfortable bed and excellent parking

room service, unless i m mistaken

were 2 in the room and there was only one towel noone at the reception to answer calls for room

one of the two staff who delivered room service came in and couldn t sort it so it was on full all night and we had two windows open

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

5min to university. clean and tidy. superb room facilities. room service.

room service. expensive food. carpeting throughout needs replacing.

horrible cheap, foam pillows. no evening dinner or room service.

minor issue was there was no phone in the room to call for room service so had to use my own phone

no pool. food finishes at 9pm inc room service. fire alarm at 6am!!

could not pay on the app for room service. i went to reception and paid there. no issue.

food very good - room service very prompt

room service and all staff were particularly

room service and then breakfast great

comfy bed. excellent room service.

we were advised of when we called about check in, but no other options available for example room service

i don't know if they normally have room service for snacks etc but there was no welcome pack to say so which i would have expected in

out to find some one my objection here is what if someone as a medical emergency, you advertise room service ,this was appalling the phone just rang and rang and no one answered when we booked

receptionist went out of her way to help us and the young lady who brought up our room service and was working breakfast was superb, both people went above and beyond and are a

room service food not good

room service was great, the pool was amazing and heated, and not too deep we loved how it had a

everything was great! room service breakfast was excellent although a little overpriced

only after my 3rd telephone call to room service did it get delivered and luke warm without salt and pepper as i asked

hotel which was amazing spacious room great bathroom room service was second to none overall a good

friendly, clean, nice towels, excellent room service

ordered room service and it was the best pizza i have ever had 10/10

oh, we had pizza from room service and this was excellent too

meals/ room service expensive.

only thing that let the hotel down i m sad to say was the terrible food we got for room service, whilst it was delivered in good time it tasted awful

perfect for the airport, had room service food very good

the lack of choice for room service options

phone had no connection point, so when ordering room service i had to walk to reception

there was no room service option

i got the impression my room service staff did not want to bring up the tray but given the lift was out of order and me

nothing in the room to say there was any)

evening meal was self service only and no room service to make beds etc

in the room didn t work so i had to pay 13p per minute to dial the hotel externally to request room service

some parts of the hotel were dated and in need of a refurbishment and room service was a let down, only sandwiches available and not really room service when you have to

response from room service

breakfast great room service and unavailable the

tasty room service breakfast at no extra charge ideal as we left before breakfast started

no room service each day - room not serviced at the weekend.

clean and spacious room. great room service. staff friendly and helpful

hotel was busy so opted for room service for pizza. excellent prompt service

clearer on whether room service was a possibility, i wasn t sure.

had room service

was fantastic, missed the restaurant opening but got room service food was lovely

breakfast was excellent and room service with well response

the only thing that could have been better would be room service at breakfast time

the menus, both for the bar and restaurant, as well as the room service menu, were amazing and the food was delicious

great breakfast, room service and really friendly reception staff

the room service dinner and breakfast were also exceedingly good on this

hotel accommodated room service for evening meal which was amazing

there were no complimentary bottles of water and when we called room service to order some food at 9

modern, spacious bathroom, professional staff, nice tea and coffee, even better breakfast and room service

i ordered room service and the eggs tasted like plastic and was given hardly any toast for 2 people so had to

location , helpful friendly staff, room service and breakfast available, would definitely stay

room service were exceptional and accommodating

didn't have breakfast but had dinner by room service which was excellent

there was only one towel in the room so had to call room service for another one

excellent food

the room service was too long and the tv did not have free view

wasn t anything to dislike however the bar did close at midnight and we had to order drinks by room service which was of course a little bit expensive

had room service) and it was yummy

i ordered room service and the food was tasty and hot

of dining options, no room service

ac in room rattling loud when setting changed but on the factory setting by the staff during room service problem swiftly eradicate

r room service)

also, the hotel advertises it offers room service which when i enquired about, was advised they

told on arrival that the kitchen was out of commission and that there would be no breakfast

no room service

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

not a big deal maybe in nearby future to offer room service

the rooms are small no room service

thing was they do have a room service menu which you order from a qr code

quality rooms. comfortable. good wifi.

a little tired in a few places terrible wifi

wifi was a bit hit and miss

wifi was not readily available - you had to ask for an access code which was only available on one

needed to repeatedly reregister to wifi

no room service.

menu choice for room service, something healthy, like a big salad would be nice.

and no room service for food

really bad room service menu, but luckily the location is central near loads of restaurants nearby

has a gluten allergy and when requesting food they could only cater in the standard hours and not room

excellent,fairly priced room service and the marco

maybe get guest to check their room number that early in the morning if they want room service to do

room service meal was very good

room service breakfast wasn't great for the price and the rain woke me up in the morning together

were there for my daughter's graduation and late evening we requested sandwiches from room service

room service dinner was excellent and really appreciated, goats cheese croquettes then delicious

room service

spacious room good service and room service

some extra milk for tea to keep in the fridge, more tea bags, more towels, tap water with room service

starbucks in reception. large bed, room service.

room service was excellent and the room exceeded our expectations

om service wise) but it s very rare we order room service anyway but also there s a set menu

ordered room service and we paid around 60, the food was great we ordered pizza, mac and cheese, beef

room service hot breakfast was cool but i was on the 5th floor!!!

there's a night menu for room service if you want it

room service was ok

room service last 7 days

bar had a great atmosphere and prices were good

wifi wasn't working and the shampoo dispenser was empty.

didn't get breakfast

i have stayed here many times for work purposes and really like the appleby, they also provide room service and the food is very good

the ability to have room service from the pub was a bonus as i was unwell at the time- this was very quick and

room service and restaurant were

room service, outside kids playground wish bitt more for kids bitt more safty

room service was lovely

only thing i could say is a better room service menu, as it was only food on the menu and an earlier check-in time but that's really

room was clean on arrival and felt warm and comforting, room service was prompt and delicious, breakfast was fantastic and very festive with a gorgeous

room friendly staff excellent room service and breakfast

room was warm, service was efficient and friendly, room service was prompt and food was beautiful

we ate at the bar, ordered room service and had breakfast

staff accommodated room service for us despite being very busy in the restaurant

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

thing i did not like was the bar shut at midnight

there is plenty of free parking and always tables available for either meals or just a quiet drink

very clean and excellent dinner and breakfast, ample parking.

no wifi except in common area

they try there best to keep the inconvenience for the guests at a minimum wifi is at times jumpy in the rooms, best reception is in the lobby area

wifi didn't reach to our room

poor wifi

not really, just wifi is bad

room service available for food

pecially when it entails literally walking through a door

missing, could do with more extras for the money paid, no information pack in room, no phone for room service

room service great

50 for room service

not 24 hrs bar or room service

improvements would be doors on the showers, and a bit clearer when ordering room service where it's coming from

no late night room service

room service was expensive compared to restaurant prices and the fan in the bathroom was very noisy

would be good if there were more options on the room service menu, however there is a fair amount

there was no brochure in the room to explain air con, meal times, room service etc

states that there is room service on booking

no room service in the evening.

room service food was limited at certain times

meal ordered via room service was pretty bad

and attentive to our needs, did a great breakfast next 2 days, informed us cleaner off sick so no room service which was fine with us

wifi would connect but not function

my 9 nights there was no wifi and very very poor phone signal

wifi issues

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were very friendly and attentive to our requests for extra pillows and duvet and did room service for these

it was also very nostalgic too to have the option to have a phone in the room and order room service which we did do

room service very slow

mugs in the room, only 1 towel in the room, no room service saw other rooms being cleaned but didn t clean our room even though we d raised

d felt like miranda from the tv sitcom when she did it) or speak to

staff were lovely, i ordered room service as i was travelling alone for work. this was lovely.

i had to check out early before breakfast and the lovely lady on duty made me a cup of coffee, and made sure i had some breakfast

the breakfast too was delish

dark walk to bar - but they are getting lights

spacious rooms. handy parking right on your doorstep.

location was ideal for me.. breakfast was well presented and very good value for money

clean and comfortable place to stay when me and the kids visit family

easy to find and a good location. good parking excellent value

friendly i've ever met i can't tell you enough how accommodating they was and soooo friendly the breakfast came in with the price of the room hundred per cent worth every penny i would have paid

no wifi, will never go

bed, clean, room service daily, pub carvery restaurant was excellent food and value

no secure wifi so couldn't work

the spacious room, comfortable bed, efficient wifi and excellent carvery

parking was easy and i could park right outside my room

access to bar and restaurant onsite is a bonus

hot lifts didn't work no room service menus or details didn't offer to have bags taken to

telephone cable was missing which made it impossible to order room service without leaving the room

room service was superb

from reception, bar staff , restaurant and room service

good facilities and and excellent selection of glute free options on the room service menu