room service team were brilliant

cant say anything bad about the property it s so clean smells so fresh if staying 2 or 3 nights room service comes round perfectly on time and gives you all fresh things you may need there s a

room service took a bit of a while

fantastic facilities, pool, bar, room service

televisions in the room could ve been bigger and the room service didn t work through the phone we had to go down to reception

good facilities and and excellent selection of glute free options on the room service menu

from reception, bar staff , restaurant and room service

telephone cable was missing which made it impossible to order room service without leaving the room

comfy beds room service the spa is just great too

room service was superb

bed, clean, room service daily, pub carvery restaurant was excellent food and value

the evening meal we had in the bar was excellent the evening carvery looked excellent but as we had eaten at lunch time we could

easy to check in and out and parking just outside the rooms

nice room tea and coffee clean parking free

no lounge in the bar restaurant

50 for room service

room service always limits you as to what you order - you cannot order an ice cream dessert, if it

pecially when it entails literally walking through a door

room service available for food

missing, could do with more extras for the money paid, no information pack in room, no phone for room service

breakfast was included but we did not try this as we had a lie in

refurbished with a comfortable bed, decent size tv, tea and coffee in room and a very good guest wifi

the priorities were all there, clean room, on suite, kettle and tea making facilities, tv, wifi, and free parking

parking was easy and convenient, which was a great bonus

on site car parking included

room was comfortable, the food (room service) was delivered in good time and was good quality (+) room service was excellent and the staff were very helpful (+) the staff were all lovely as well as all the local people we encountered, we ordered room service which was beautiful & lovely and hot (+) hotel room was massive and so clean room service was delicious literally couldn t fault this hotel and it wasn t expensive either (+)had a lovely burger for room service dinner and breakfast had a good selection (+)room service for dinner and meal was excellent (-)only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary drink (-) please update your room service phones (+) bar, food, room service, spa, golf (+)staff were lovely - would do anything for you ordered room service- food was fabulous

love the outdoor facilities and the pool

is such value for money and we both agreed we had a better stay at this hotel then the belfry golf hotel

2 x ev charge points

all facilities at hotel

the lockdown, taking the necessary precautions but providing evening meals and breakfast on a room service basis

room service we ordered was a little bit of a let down

r food & room service) was expensive for what it was

room service breakfast on friday morning was not very good and was very stingy on butter for the

food

the bed was very comfy and the food

wifi didn t seem to connect properly at times and the telephone in my room didn t work to get room service

om service) was excellent.

had to search online if they did room service, no menus or info in room

also not sure why room service would end at 10

the food i ordered via room service was also delicious

room service prices were quite high for what you received

fantastic in the present climate rooms excellent clean room service menu good prompt

hardly anyone on reception. room service charge gone up to 5 that is way too much.

i needed the hotel room was perfect had all the things me and the children needed on our trip and room service on the second day was much needed and nice to come back too would definitely stay here

the room service was finished by the time we arrived but the barman was very good and made us pizzas

room service was a lie

we were trying to order room service and could not get through to anyone

we were told on arrival if we required anything for our rooms just to ask as room service would not enter during our stay, only on request

woken up by room service at 9

i would highly recommend booking a four poster feature room & indulging in the delicious room service breakfast

lovely stay, wonderful staff, lovely room, very festive, easy access to the luminate light trail, room service also spot on

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service guys and girls to the restaurant staff

10:30am checkout, limited room service after 10pm.

i did not try the restaurant so i cant comment, but i did order room service: baked camembert and periperi hashbrown tots, both were phenomenal, thumbs up to the

room service breakfast

room service was excellent staff were friendly

room service always knock on door to get you out early

we ate in the restaurant and ordered room service and both was very good

room service available on the night of our stay and we were famished but breakfast made up for

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

free wifi

location, bar and restaurant

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are set aside next to the restaurant for us to dine

wifi was

was no room service by phone, as a lone traveler i really didn't want to go to the bar to order my

breakfast great room service and unavailable the

no room service menu

response from room service

some parts of the hotel were dated and in need of a refurbishment and room service was a let down, only sandwiches available and not really room service when you have to

staff accommodated room service for us despite being very busy in the restaurant

nice and clean friendly staff good parking well done

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

the wifi was useless

the food cost in the bar was a little pricey

plenty of parking

decorated and super facilities although none available due to time restrictions, bar closed before we arrived back

the bar was priced reasonably and had a lovely atmosphere

really good cocktails at the bar & lovely coffee shop at the hotel

good bar facilities and lovely coffee

room service was not even trying

could be a great hotel just lacks room service and extra va va voom

room service meal took 2 hour + to arrive despite 4 calls

room service at all on the first night

got room service though

some extra milk for tea to keep in the fridge, more tea bags, more towels, tap water with room service

room service great

eakfast) did not arrive and there was no call to say it would be late

the room service was very quick and the whole experience was very relaxing

to check in and check out excellent food and choice of drinks available from the bar and also room service easy access from

i ordered room service and it was delivered without cutlery either

ere was a question mark over that), it was prompt

not even room service

ease of check in and room service availability

room service was excellent and quick and we enjoyed our order

1 was in my room one of your room service just open the door without knocking the door..

room service came in without knocking at 9am

the staff are really nice , the room service was great.

breakfast where we had just come from a hotel which was doing breakfast not even room service to order a meal had to leave hotel for evening meal and breakfast i wish now i should

we had no room service on our middle day of 3 days - beds not made, bin not emptied, wet towels not changed,

the room service menu had changed from the one advertised which was slightly disappointing

24/7 room service

so much so we did not trust ringing them for room service so went downstairs to order but even that was met with little interest

there was also the option of room service and the breakfast option looked great

fridge, iron, room service, free refill of water

room service was quick. location was an easy walk from the railway station

the room service food was really good, much better than i expected

room service excellent

excellent room service

just need to invest in room service apart from that everything was perfect

food was really good and the room service was exceptionally quick

room service and facilities are excellent

great room service

rely on the 24 hour room service as items are not available

no one on the reception for room service at 2:15am if it's urgent or emergency

room service every

room service, bed not made up at all during the stay

room service after asking

carpets, stains, window seal broken, room cold, room service staff not helpful

room service absent

the young lady who covered the bar, reception and room service was really nice and under pressure

i was there for only one night , early check in was no problem

laundry piled up in reception

was an insistent scratching at wall behind the double bed got so bad we decided to move to the kids bed fire alarm did go off we was told not to worry a bit there was definitely smoking

to leave immediately had two small kids and i could feel the damp in the air within minute of

in serious need of a refurb, and no room service or bar during the day

room service for coffee nothing open no fridge in room

did not like on my room service it was very bad to bed with very hard and the heating was very hot i've already made

said no room service and signs displayed dinner from 5

room service excellent

there were no complimentary bottles of water and when we called room service to order some food at 9

restaurant s last orders were at 8:30pm and room service was not available after that time either

great breakfast, room service and really friendly reception staff

hotel accommodated room service for evening meal which was amazing

the room service dinner and breakfast were also exceedingly good on this

comfortable room, parking close by, huge tv, great breafast

quiet, good parking...just easy after 2 long days at work.

tional)

on site stunning bar and restaurant

you have to have your own transportation. the wifi signal in the cabin is weak

leisure facilities and room service

room service was limited

just the process of ordering food - app is useless and room service is 5-10pm

lovely big spacious room. clean bathroom. good room service.

room service and pub was good

size of the room. bed was very comfortable. room service was excellent.

the room service was quick and quality was spot on

bar closes and no room service to facilitate late night meetings

no room service for food

, better care of your residents would be beneficial to the establishment, such a shame , even room service as an option would of been a positive rather than say a resident potentially could get

i am also afraid the rooms have absolutely no sound proofing whatsoever - every knock on a door, room service, conversation, footsteps can be heard from your room , to the point i woke up several

fast room service

food for room service should ideally run until 11:00pm, ie simple sandwiches should do it

hotel, comfortable mattress, tasty pizza in room service, clean and tidy ud83dude04 slept

out of date biscuits in the room service tray unforgivable

downside if i m being really picky is halal food

room service hot breakfast was cool but i was on the 5th floor!!!

there's a night menu for room service if you want it

om service wise) but it s very rare we order room service anyway but also there s a set menu

it s not even a damage deposit it s in case you want to spend anything at the bar or room

hotel, friendly staff, plenty of parking,near to lots of shops and takeaways

cosy,onsite parking

restaurant is closing quit early as we came late there was food to eat, only bar was open.

good car parking

big parking lot.

had room service which was excellent

the room service menu is very sparse, could do with more options.

i ordered room service and the food was tasty and hot

the room service was too long and the tv did not have free view

wasn t anything to dislike however the bar did close at midnight and we had to order drinks by room service which was of course a little bit expensive

the largest room service breakfast ever

didn't have breakfast but had dinner by room service which was excellent

i ordered room service and the eggs tasted like plastic and was given hardly any toast for 2 people so had to

location , helpful friendly staff, room service and breakfast available, would definitely stay

good breakfast & quick room

no room service

the rooms are small no room service

thing was they do have a room service menu which you order from a qr code

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

i didn't mind that there was no restaurant as there was room service provided by a local business and lots of excellent places to eat within a short walk

- room service wasnt available after 2pm which wasn't informed

told on arrival that the kitchen was out of commission and that there would be no breakfast

also, the hotel advertises it offers room service which when i enquired about, was advised they

of dining options, no room service

ac in room rattling loud when setting changed but on the factory setting by the staff during room service problem swiftly eradicate

a little tired in a few places terrible wifi

wifi was a bit hit and miss

room was perfect and the facilities were good the wifi code didn't work but i didn't have time to use it so it didn't matter to

needed to repeatedly reregister to wifi

quality rooms. comfortable. good wifi.

one of the two staff who delivered room service came in and couldn t sort it so it was on full all night and we had two windows open

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

no table to get food no room service

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

was very good delivered by room service promptly

room friendly staff excellent room service and breakfast

room was warm, service was efficient and friendly, room service was prompt and food was beautiful

we ate at the bar, ordered room service and had breakfast

only thing i could say is a better room service menu, as it was only food on the menu and an earlier check-in time but that's really

room service for cleaning came round an hour and a half before check out time which i thought was

room service meal was very good

the room service chap was also very courteous and helpful

bar and room service prices were very expensive also

maybe get guest to check their room number that early in the morning if they want room service to do

excellent,fairly priced room service and the marco

after being out all day at a festival we came back tired and hungry so booked room service and the food was outstanding

room service

room service available until 10pm

we had room service which was a lovely choice and very quick to deliver

food prices were a big high especially the 4 service charge for ordering room service, which is a bit high added onto the food price

i ordered food via room service and the portions were small.

staff were very welcoming and i loved the room service

room service options were limited and a bit expensive for what you were getting.

was easy we really enjoyed evening room service

room service excellent

there was nothing to advise how to get room service etc to your room unless you truned on the tv and also nothign to say what to do if a

it could offer room service, however i do understand the staffing and issues, this creates.

that you can't get room service

the menu was limited for anything slightly healthy and no room service option

has a gluten allergy and when requesting food they could only cater in the standard hours and not room

ak signal).

wifi was less than desirable, too many options, ended up using phone data instead

poor wifi

wifi not working in the rooms. needs an improvement in facilities

wifi, old furniture