large room in conference centre building. very comfortable bed. room service was very efficient.

room service would have been nice.

clean room and room service

option to pay over the phone for room service or option to pay by card when they delivered the food, so had to go down to reception

room service and clean room

doesn t have a bar or restaurant and is a bit tired and basic inside but it was more than suitable for 1 night

about the free off street parking, generous room size and free wifi

that said, drinks could have been purchased from the mini bar at reception

couldn't find a router to use the free wifi

there was free wifi, a fridge in the room and a sofa

of proseco, service in orangery very slow, bar snack menu very limited, 10 extra to deliver room service

was quite unhelpful when i called to let her know our tv wasn t working to show us the room service menu

room service menu limited and when my steak and chips arrived it was over cooked and the chips were

bar service very slow and tray charges for room service disproportionally expensive

restaurant menu was too fine dining for us, and the only other option was room service which served the kind of food we were looking for

the staff in the bar were very friendly and welcoming as well

good car parking the food in the restaurant was extremely good, well stocked bar with a good choice of

friendly staff 10/10 food 10/10 bar 10/10

rooms are outside in the parking area, they are clean and comfortable, but a bit small the food was okay, but on arrival i

the bar was full but not rowdy, and the restaurant itself was very pleasant

room service was great as a solo traveler

great breakfast , sausage was particularly fab

great location for our event. food good & great choice for breakfast too!

very nice hotel clean presentable, restaurant and bar were exceptional

modern decor very comfy bed and pillows cleanliness staff helpfulness good breakfast

spoilt the gleaming review that i gave room service which i had for the duration of my stay

a little room service for food would be good

the room was lovely. the breakfast and room service meal were very nice indeed.

however room service was available even at midnight and 7am

no late night room service

paying 150 deposit to order room service

biscuits in room, or room service or ability to get a snack

tried to order room service, no one answers reception phone. went elsewhere.

no information if room service was an option and had we wanted to have breakfast in the room there was an additional

did ask to order room service after my spa session but there was an over 100 charge on the card to just do that

gentleman that was working at breakfast and reception for the checkout

rang them up

comfortable room, pleasant staff and convenient location, excellent night's sleep and outstanding breakfast

cosy bar area, lovely dining area

i was being super critical, the pot of tea served at breakfast wasn't very good but i am a tea connoisseur so i've been told

the room service choice was very limited resulting in having to eat out

spa and hotel room service is brillaint

room service was quick and soo delicious

on a steak sent via room service when none had been requested

location wonderful - room service excellent

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

the wifi was really poor

could be a slight improvement with breakfast

wifi was rather slow.

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are set aside next to the restaurant for us to dine

but not too far from business park so suitable for work, good choice for dinner better now room service has been extended to later in the

the room service menu is indifferent and the quality is variable.

the food either via room service, the restaurant or the bar lounge excellent with a full menu

enjoyed every single thing about the accommodation room service was my favourite part because the hotel staff is soo friendly and they are very fast

location comfortable rooms room service available for 5 pool available staff are helpful food is well prepared and served

wifi was less than desirable, too many options, ended up using phone data instead

they try there best to keep the inconvenience for the guests at a minimum wifi is at times jumpy in the rooms, best reception is in the lobby area

wifi didn't reach to our room

wifi not working in the rooms. needs an improvement in facilities

wifi in room was poor

we arrived quite late so took advantage of the room service which was good and we decided to book for breakfast the next

reply from evening room service, i assume because a wedding took place earlier in the day and guests understandably

room service prompt

guy was one of the sweetest boys i ve ever met - can t wait to stay again - we also ordered room service which was lush

we took advantage of room service which was very quick

room was clean on arrival and felt warm and comforting, room service was prompt and delicious, breakfast was fantastic and very festive with a gorgeous

we ate at the bar, ordered room service and had breakfast

room was warm, service was efficient and friendly, room service was prompt and food was beautiful

room friendly staff excellent room service and breakfast

room service menu a bit too fancy, would have liked to be able to order bar type food.

room service was excellent and the room exceeded our expectations

om service wise) but it s very rare we order room service anyway but also there s a set menu

it s not even a damage deposit it s in case you want to spend anything at the bar or room

food wasn t very hot when we ordered room service also they forgot our toast with breakfast but apart from that everything was

room service hot breakfast was cool but i was on the 5th floor!!!

excellent,fairly priced room service and the marco

were there for my daughter's graduation and late evening we requested sandwiches from room service

there were no bar snacks, so room service or main restaurant only

maybe get guest to check their room number that early in the morning if they want room service to do

the phone lines were down so we were unable to call for room service but instead had to go to the desk to order which defeats the purpose

it could offer room service, however i do understand the staffing and issues, this creates.

really bad room service menu, but luckily the location is central near loads of restaurants nearby

no room service.

when a room service choice was not available they made sure i knew when it was back on

the menu was limited for anything slightly healthy and no room service option

needed to repeatedly reregister to wifi

muslin curtains in my room were a little grubby and the wifi connection dropped out from time to time

wifi was not readily available - you had to ask for an access code which was only available on one

wifi was a bit hit and miss

quality rooms. comfortable. good wifi.

room service

staff were not clear on timings for the last orders of hot food for room service dinner

spacious room good service and room service

eakfast) did not arrive and there was no call to say it would be late

our room service order was in correct so had to ring down and wait to eat our food until it was

room was comfortable, the food (room service) was delivered in good time and was good quality (+) room service was excellent and the staff were very helpful (+) the staff were all lovely as well as all the local people we encountered, we ordered room service which was beautiful & lovely and hot (+) hotel room was massive and so clean room service was delicious literally couldn t fault this hotel and it wasn t expensive either (+)had a lovely burger for room service dinner and breakfast had a good selection (+)room service for dinner and meal was excellent (-)only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary drink (-) please update your room service phones (+) bar, food, room service, spa, golf (+)staff were lovely - would do anything for you ordered room service- food was fabulous

it was very clean and the facilities were excellent even have up to 40kg dumbbells in their gym

room, the spa facilities were not too busy even on a saturday, the staff were friendly and helpful

staff, fantastic facilities, especially the spa and snooker room, great food and comfortable room

com that the jacuzzi, sauna and gym are included with your stay at this hotel this should be made

i didn't mind that there was no restaurant as there was room service provided by a local business and lots of excellent places to eat within a short walk

it's a lodge only, so no restaurant, thought you can order room service, however it's in the heart of leicester so there are plenty of places to chose from

the rooms are small no room service

no room service

not a big deal maybe in nearby future to offer room service

ac in room rattling loud when setting changed but on the factory setting by the staff during room service problem swiftly eradicate

also, the hotel advertises it offers room service which when i enquired about, was advised they

told on arrival that the kitchen was out of commission and that there would be no breakfast

r room service)

- room service wasnt available after 2pm which wasn't informed

the room service menu is very sparse, could do with more options.

the room service was too long and the tv did not have free view

great room service

had dinner and breakfast via room service which was amazing

i ordered room service and the food was tasty and hot

didn't have breakfast but had dinner by room service which was excellent

courteous, efficient room service

there was only one towel in the room so had to call room service for another one

room service were exceptional and accommodating

i ordered room service and the eggs tasted like plastic and was given hardly any toast for 2 people so had to

we arrived late and ordered room service the

room service forgot a couple of items and mixed up our dinner order

restaurant s last orders were at 8:30pm and room service was not available after that time either

great breakfast, room service and really friendly reception staff

modern, spacious bathroom, professional staff, nice tea and coffee, even better breakfast and room service

good onsite free parking

bedding silent area despite being close to the road spacious double room parking is available in the carpark in the back will stay here again when travelling great en-suite

friendly staff, good size car parking

hotel, friendly staff, plenty of parking,near to lots of shops and takeaways

good car parking

room service was excellent and quick and we enjoyed our order

welcome pack or room service

ere was a question mark over that), it was prompt

when it was decided that i could have room service

i ordered room service and it was delivered without cutlery either

clean cosy double room, daily room service, well stocked tea tray with biscuits & hot chocolate (always a bonus (-)trolleys skewed along corridors and plenty of dirty room service plates on the floors as we made our way to room 12 (+)the location is good. paid food (room service) excellent.

great breakfast and bar food very friendly helpful staff will come again

easy access and parking. clean, tidy and modern. food lovely and sensibly priced.

late and had one of our children with us that we weren t expecting and the lady working in the bar really helped us by finding us a pull out bed the breakfast was

lovely place to stay with welcoming staff, fantastic rooms, and delicious breakfast

sold on false pretences that there was a bar and restaurant on site but was told that the chef was ill one night the following night the

old building in central location with parking, friendly staff, nicely decorated room, good shower

location was perfect - centre of town with parking

it provided free parking

it is a really nice hotel and the bar and restaurant looked great

ason given for our covid safety, though we'd traveled from another hotel where the

no room service

room smellt, no daily room service

we had dinner and breakfast as room service which was all delicious

had room service breakfast and only received one toast

very friendly staff who served me for room service

wifi isn't the best but if you want to switch off its great.

curly hair) behind the bar on friday & the young lady, who was our waitress both mornings at breakfast, were very happy to chat to us

clean spacious room with wifi that worked well. friendly staff.

breakfast was absolutely delicious, excellent choice of cereals etc and the cooked breakfast was

no breakfast, no restaurant

ly room service).

no phone in room no room service and room had a broken heater room was freezing

grate location clean tidy staff excellent .food good room service excellent all in all tops

hence no restaurant and no room service

the young lady who covered the bar, reception and room service was really nice and under pressure

to leave immediately had two small kids and i could feel the damp in the air within minute of

i was there for only one night , early check in was no problem

quick and early check in service. very impressed.

to the wooden window frames and the creaky floorboards, nearly 10 for a full english which my kids could have polished