hotel itself was good above a nice pub with friendly staff but the wifi was terrible which is a big thing for me working away from

there was plenty of parking at the rear and the location was fairly quite

fantastic location. parking at the back. rooms are big and clean. staff friendly.

airy room, comfortable bed, very clean, quiet, good parking, good breakfast, helpful

ok place liked parking great bar ect can't knock it but sort out ya curry dishes

the phone and bedside lamps were dusty my room service order was incorrect there was no lift

room service prompt food hot

didn t answer my calls for room service

at reception when booking in about ordering food to room and told no room service the night i was staying

food very good and room service offered good choice and was quick to arrive

large room great bathroom with a bath. room service prompt and tasty

no room service menu in the room

amazing place to stay food and room service was first class really enjoyed our stay staff were very friendly and a truly enjoyable

strange rules about what food was available in the restaurant and what was only room service.

got there late but byrons brasserie allowed us to order room service and the food was delicious

no room service for food but for drink

20, was unable to get any food at the hotel and no room service was available either

bed was super comfy room facilities were excellent room service was excellent staff super

we wanted room service after a very long day and all we could order was a very expensive menu that the

also room service advertised from 6pm - only actually available after 6

staff were lovely, i ordered room service as i was travelling alone for work. this was lovely.

size of room attitude of staff. ease of access, ample car parking. location in ruddington.

the staff behind the bar :-)

lovely room comfy bed. really good breakfast, even had vegi sausages. would stay again.

waitress at breakfast was awesome soooo friendly, nothing was to much trouble, lovely lady

wasn't well so needed room service. quiet expensive for this facility

the restaurant served lovely food and room service was available

and room service finished at 7pm so had to order pizza, but wasn t allowed to eat in the bar, which

room service is 6 way too expensive

the hotel is overly expensive rooms are good and clean but really small and also you have to pay room service which was

able to buy drinks on room service unless i bought a meal - appreciate that this might be down to the current legislation

room service was excellent

the room had everything i needed. the rates for room service were very reasonable.

unfortunately, no food or drink in the restaurant cos of covid, could have ordered it via room service but chose not

we also had room service which was excellent

the room service breakfast was delicious and arrived quickly

the pub wasn t open so couldn t get room service :

a nice room, comfy bed, easy check-in, the staff was lovely and the pizza room service option was amazing

also we had room service and the full english was

room service was really good

breakfast was awesome, room service great, clean, friendly, ideal location

had an issue with a loo not flushing which was sorted before we could put the phone down to room service

no fridge in the room was quite inconvenient , especially as there was no room service menu anywhere , but there is a sainsbury's and tesco 2 minutes from the hotel so it

room service was not great- run out of most things.

room service was slow

no room service .

room service we had to came down to order food that could be improved and have menu in room for

room service was great and food on the terrace good. covid restrictions applied.

i ordered room service as i'm very shy at 6

modern bathrooms with walk in showers minibar in rooms and room service daughters airpods went missing g from

nice bathroom, great washing products. room service. heating system really good.comfy bed .

are vegetarian, the menu we looked at for room service wasn't much choice so we ended up not having anything, unfortunately we would score

the only other real minor thing, is there is no leaflet or menus in the room about room service or what food there is on offer

small bottles of water to the room and it came to nearly 10 because of the water costs and the room service charge - i felt this was a bit on the expensive side for water

very clean and room service was very prompt

there was no room service.

the room facilities were fantastic and room service was prompt and kind

i loved that there was room service till 9

checked in late and the restaurant had closed no room service offered had to go out to find somewere to eat

room service, breakfast, the room.

room service very quick and good

good value breakfast - room service

staff very helpful fantastic food felt comfortable staying there room service lovely bar and restaurant good value for money would recommend other people and

t many hotels pull that off

breakfast was decent and room service is 24 hours

room service menu needs to have more selection.

only discovered this after 9pm when getting into bed so too late to be fussing with room service

room service, free wifi, excellent location for nottingham trent university, shops and restaurants

service - but to be fair there is plenty around, when i m working i sometimes go late and want room service or dont fancy going out on my own - they do allow deliveroo- but tried it for pizza

the water pressure was good and the room service excellent

the room service was quick and fairly priced

the first lot of room service didn t come and we had to ring again

check in and out with everything explained and every question answered i also liked the option of room service and how easy it was to contact reception from the room if i needed/ wanted anything

the bed was comfy and the room service was good.

had the butter curry) absolutely

poor quality and expensive lunch/ room service

we couldn t stay longer. room service portions a bit small. but food very good.

i ordered room service which was very quick and delicious

room service was fabulous

beautiful room, huge soaking tub, great location, perfectly clean, room service, mini fridge, big windows, very comfortable bed

boyfriend, after ordering room service and he ordered a beer( it was only around 9pm) and they came up and said there was no (-)room service didn t collect tray when requested. (-)was a bit unlucky with the room service since they closed at 9:30 and also one of their elevators were out of order, the only (-) room service wasnt really working (+) room service food was (-)room service food (-)room service after 11pm a lot to be desired, just a choice of 3 sandwiches. (-) sunday i had no room service at all (-)there was no phone in the room to order room service. (-)room service diabolical ( ended with nothing and finding somewhere else to eat breakfast) scuffs (+)and bathrooms were very clean with excellent room service, beds extremely comfy and bedroom all modern with good tv and kettle etc

use the pool, lots of noisy visitors to the pool from the local area; cue screaming excited kids in the hotel early in the morning, room tiny and awkward, shower too fast for drain so had to

definitely going back soon to experience the spa and pool

partners birthday enjoyed use of the pool

tania served us at dinner and she was really nice and really accommodating around the kids

room service dinner was fine but used plates etc were not removed when the room was

has room service

24hr room service, but not a big deal

room was perfect, location was perfect, room service was excellent which was ideal not

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

the room service. one of the dishes was a joke.

rooms very comfortable and clean very good room service, good choice of

we stayed for two nights and ordered room service for dinner on the 2nd night

didn t eat there as i know from before that the food isn t that great, most particularly the room service

i ordered room service as couldn't cope with sitting in a restaurant after a long drive

off road parking lovely cooked breakfast to start the day off

breakfast, coffee and full english was perfect

suite, it had a double and 2 single beds, lovely and spacious with a dining area and a small kitchen, it s a little dated but comfortable

wifi connected to my room aswell even though i was in the attic

the family room was very spacious and having a kitchen is a bonus

all the staff were pleasant, friendly and helpful, the bar prices weren t outrageous

the car parking was excellent, once we realised it was a public car park , with a voucher for free parking

good location, ok for overnight stay. bar and beer were good

the bar was well stocked and run by very friendly staff

the place met all my requirements including the off road parking which was a big help.

brilliant, room service till gone 5am, staff were brilliant thank you for letting us stay, great value for

but absolutely loved our stay room was very spacious and comfy with everything available room service and food fantastic i told the lady that the pictures on the website didn t do

in the bar itself, there are shelves full of books and i was able to get stuck into a good read as i was

& tidy, nice comfort down stairs in the bar area, bed was very comfortable with a great shower

our dog was allowed in the bar area with us for

our bedroom door was right by reception, staff and kitchen area

lovely fully equipped kitchen and great lounge area with tv and good

suite smelt very damp, couldn't open the kitchen window or it would fall out

the hotel even had free wifi

got the van unit which had a comfy big lounge, kitchen and dining area

i don't know if they normally have room service for snacks etc but there was no welcome pack to say so which i would have expected in

room service food not good

paid 65 in room service for four sandwiches and a round of drinks which felt excessive

time i rang down to get room service nobody answered the phone

no room service , cleaning and change of towels

amazing staff went out of way to prepare room service food for a late arrival

interesting historic accommodation really helpful staff good breakfast and bar food

lovely views outside and plenty of parking

the parking was good and safe

very friendly and bar staff too

room service was very very slow, but other than that everything was perfect!

room service was expensive compared to restaurant prices and the fan in the bathroom was very noisy

didn't like the fact room service was delivered in polystyrene boxes, not plates not very nice

room service food was cold

would be good if there were more options on the room service menu, however there is a fair amount

it provided free parking

it is a really nice hotel and the bar and restaurant looked great

old building in central location with parking, friendly staff, nicely decorated room, good shower

location was perfect - centre of town with parking

is not up and running all public areas being refurbished no bar no restaurant had to go to cash point to pay which was not acceptable as me and my husband just

ason given for our covid safety, though we'd traveled from another hotel where the

no room service

room service was lovely to have

room smellt, no daily room service

had room service breakfast and only received one toast

also had a meal in the bar which was lovely

spacious, parking outside the front door, lovely bathroom with walk in shower, overall decor was classy

woodys bar is close by for a meal and a pint

was room 6, think the parking area could have a path through to the row of rooms from room 6 and along as you either have

plenty of parking and great facilities on site

hotel, unique interior courtyard style rooms free room service from pub, food

dinner was fantastic - and they offer room service

clean bathroom worked nice pillows plug sockets in a decent place breakfast was fine wifi worked room

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

the food was great and room service over 10

of the hotel was ideal for our stay room service is a luxury i very much enjoyed

could not pay on the app for room service. i went to reception and paid there. no issue.

room service and then breakfast great

all this and it was modern had great food and room service

comfy bed. excellent room service.

horrible cheap, foam pillows. no evening dinner or room service.

minor issue was there was no phone in the room to call for room service so had to use my own phone

we had room service for our evening meal and it turned up in the stated time, hot, fresh and very tasty

and room service closing too early 9

room service. expensive food. carpeting throughout needs replacing.

room service food was limited at certain times

states that there is room service on booking

no room service.

meal ordered via room service was pretty bad

room service could have been better

too dmall, didn t get any room service on the 3rd night, came back late to unmade bed and no clean towels, however received

room service when got back on the evening of our first full day

mugs in the room, only 1 towel in the room, no room service saw other rooms being cleaned but didn t clean our room even though we d raised

were very friendly and attentive to our requests for extra pillows and duvet and did room service for these

it was also very nostalgic too to have the option to have a phone in the room and order room service which we did do