no working tv no room service in room, and nothing to clean sinks baths etc

location, easy car parking, friendly staff, lovely communal areas, quick room service for which no tray charge and comfortable bed

location great bar facilities room service

my wife and i stay there because she loves the fish and chips room service

room service - the food was great & the

for room service at night was rather limited

we had room service s i wasnt feeling amazing

room service was good

the breakfast was very tasty and fresh. the room service was fabulous

the room service was great and the staff were friendly

nice hotel, decent dinner

room service is always a bonus

om service)

24 hour room service is always good but we didn't use it as couldn't wait to sink into that comfy bed

we chose not to have room service during our stay

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming up with the card reader

room had no air conditioning with room service they wanted 5 just to bring it to the room

room service could be better.

bar closing at 11pm with no option for room service was very unusual

suggestion of room service with menus but no phone - how does that work

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

breakfast was busy due to bank holiday but the food was fab.

there were two 7kw ev charging points both working (bp charging but worked with a charge my hyundai card) being able (-)the ev charger in the car park was very time consuming to use and would put me off going back (-)have been better if they had more than two ev charge-points

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

comfortable bed, fabulous view. location was fab. free chocolate bar on arrival too!

we liked the idea of declining room service and change of towels in exchange for a free drink

due to current restrictions, i believe there was no room service available, this could have been mentioned to us upon check in or on the website and

no room service

room service was slow

slight down side, it would have been nice to order late bar snacks or room service but this was not available

location is excellent, room service i had one night came quickly

we also had room service

tried to get room service and despite offering it, the night i was there it was not on offer

breakfast was disappointing this stay but believe there were issues in the kitchen.

room noisy ,next to laundry room & outside kitchen fan..

room service app didn't seem to be working for the pickled sprout which was disappointing

of - fridge for fresh milk, room service, telephone

no room service available after 9.30 pm.

apparently, there was room service, but no idea on what to order and how to order it

contact reception), bottled water

phone didnt work so couldnt order room service which is what we wanted and needed, so had to go down to reception and given our room

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

room service was really great - super delicious

seemed to be an inexplicable lack of room service

like the charge for room service

did nit have breakfast but room service for supper was excellent

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

i used room service for my evening meals and the service and food quality was very good

room service were good, it was clean, toiletries restocked daily

room service phone was not picked up and l ended up sleeping without a meal,

room service arrived to our door on time and really hot

lovely atttentive staff. fantastic full english delivered via room service

only nitpick with this hotel is the way room service is prepared

room service menu much better and nicer than retaurant one

50 per person add on charges to room service didn't like the fact it was extra 35 per person to use rooftop pool n

room service staff were very accommodating

the breakfast was fabulous as was room service

so for 2 adults to have room service breakfast it would be 55, plus drinks

room service was a bit hit and miss

we had room service and the food was beautifully presented and delicious, only wish there was slightly

the public rooms decor, service, food, bedrooms, spa were all 5 star. loved every second of it.

the booking system for the gym was a restriction becuase you couldn't just go in on the spur, but i understand the reasons

the spa is just beautiful and the grounds to die for

lovely hotel throughout. particularly liked the gym and spa.

in the evening

we opted for room service

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

breakfast was superb, beautiful bedroom with added extra of a naughty corner

roecliffe is a wonderful location and the breakfast was fabulous

breakfast was fantastic, as was the evening meal

plenty of parking

breakfast was really good - i chose boiled eggs and soldiers ud83dude01

always good to have parking on site and free wifi

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

big bar area with really good beers

lovely and clean, nice bar downstairs, central to the town.

this meant the bar closed @ 8

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

the food wasn t very warm when room service arrived.

prompt delivery of food by room service despite being busy in the restaurant

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling reception 5 times

excellent room service when i needed a sandwich. lovely staff

loved the dining room service and meals especially the evening meals

was excellent from the greeting on arrival, the facilities, the cleanliness, the bedroom and the breakfast

parking good

* plenty of parking * hotel manager emma was an absolute gem

rooms were beautifully furnished and had really nice touches like biscuits and a chocolate bar in the room

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

would have been helpful to have a detailed brochure in the room with details such as whether room service was available, if there was bar food on the menu as different members of staff

i tried four times to get room service to order food

no fridge, no choice of pillows, no room service menu

was booked in for an evening meal but i wasn't too well so my partner ordered room service

would have liked a room service phone

room service trying to enter the room at 8:30 in the morning was not a nice surprise.

milk for coffee in the room service at breakfast was very slow, our instructions were missed and we had to ask for toast

have been more helpful to accommodate us and our baby and dog - allowing us to do last minute room service when we needed to get the baby to bed

great place from easy parking to check in

beds, amazing food (room service is definitely worth it (*) the room service was quick and friendly (+)the view, the room service was quick, efficient and friendly. the bed was very comfortable. (-)were a bit disappointed to find the restaurant served exactly the same menu as the bar and room service (pub type dishes in the main such as sandwiches, burgers etc) (+) room service quick & efficient, food was lovely (-)room service (+)nice spa and pool very good breakfast nice room service friendly stuff (+) excellent room service too (+) brilliant room service options (-)room service was unacceptable, not taking orders, bringing wrong orders, phone in room not working,

spa treatment fantastic with great staff

lovely location. attentive staff.able to eat in the bar area when the restaurant was full.

food was excellent, brilliant breakfast

a huge choice for breakfast

it was clean and comfy. and the fact they had room service.

calling for room service and could not get anyone despite calling several times

room service took 2hrs, granted it was free of charge after error but still spoilt the stay- didn't

the bar in the buffett room service was slow

was comfortable, room service dinner was very nice and breakfast was great

50 from room service and told it would be 5 tray charge

room service menu was poor

i ordered room service , the burger was over cooked, lettuce limp, chips ok but no condiments were served

food available from room service after been at a wedding where there was no food - thought we would get something at

room service options very poor

at 4 pm had to ask for room service breakfast wasn't good for price ,just warm

excellent room

e asked and the chef said he was busy feeding 500 people)

gave me the wrong room key, and messed up my room service order.

staff were very pleasant and helpful, and room service was excellent

hotel is ideally placed for easy access to ilkley and one of the few free parking areas

the parking was difficult which wasn't the fault of the hotel but due to local site works

english breakfast, professional and friendly staff, family

our room was comfortable and met our needs, the staff were friendly and helpful, the bar and restaurant areas were relaxing and pleasant and the breakfasts and evening meals were very

the new outside seating will be wonderful when the restaurant and bar opens

there's no room service if you want to get your meals instead of going to the dining areas.

excellent scenery, hotel was good. room service was excellent.

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

no room service

no room service so i cant get my meals in my room

particular thanks to front desk staff

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

y and night)room service, bar person at the stables and jason and his team and nicola

room service options are great for those travelling for work

love the discount voucher idea if you don't have room service

minor quibble is that i find 10 tray supplement for each room service food orders a little excessive

a selection of breakfast alternatives with a choice of room service

the room service breakfast wasn't for me

room service was lovely and came quickly

ordered room service and the food was exceptional

room lovely. room service brilliant. staff friendly.

no room service after 9pm, which kind of defeats the point of room service!

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

the room service was swift and again staff, were great

option to upgrade on the room i booked and the room service meal really made this stay stand out from a normal stay on your own in a hotel

the room service was a little disappointing as our tray was left for 24 hours before being collected

of communication from reception to room service and afternoon tea

i nearly cancelled to have room service

had to request a room service. the spa facilities were excellent but was poorly staffed.

option to have room service delivered to the cottage or to be able to take food away from the main hotel would

excellent breakfast service and quality of food

the atmosphere was fantastic and we loved the relaxed and cosy atmosphere in the bar on an evening

lovely cosy bar with a tv room just round the corner

room and food lots of parking

nice friendly staff, lovely little village and good parking

good quality wifi

excellent location and good breakfast. off road parking, helpful staff

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

always parking available

wifi slow. some pages not even opening.

no room service at all

vertised on page), no restaurant yet still advertised

great restaurant and shisha bar room service and facilities were goid comfy bed

no room service

we came back late from a gig we went to see the owner was ready to cook for us and even kept the bar open for my wife and

the staff were very friendly. the room service/ food was delicious.

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

size, swimming pool/jacuzzi

liked the hotel because the room was very spacious he bed was comfortable and i liked the bar attached to the hotel

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

there was no cooked food available or bar/room service

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

arriving at 9pm and no food or room service available. had to go and find eatery in the village

refused to give my ill daughter, room service

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

good breakfast, comfy beds, friendly and helpful staff

very friendly helpful staff, excellent breakfast

gar, tea bags

in addition, the room service workers don't give a refill of the

having room service, bed made and having clean mugs and glasses each day appreciated

there was no room service as advertised online

there was no room service.