good shuttle service

nice staff, clean and comfortable. good shuttle

thing was the pool area could use a slight make over

advertised a pool and hot tub, but when we got there they said it was closed

hotel shuttle

room service would be a nice option

outside of our room when we arrived, there was a room service tray of partially eaten food on the floor in the hall--the tray and its disagreeably

room service didn't clean out make my bed and the shower head was loose

wasn't working and they didn't have a sign hallways were hot and elevator smelled horrible and no room service and safe in room didn't work

no hotel restaurant/room service as

the kitchens with a stove

wifi worked and was easy to access

stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around cussing and screaming while checking in wifi didn't work totally the worst

just need better breakfast. muffins

love staying at the extended stays as the kitchen is great to have and and anything you need is provided by the hotel

wasn't very clean (used cup under the bed; toilet seat had flaws; towels had some stains) -room service didn't refresh the room (-) no room service (-) check out is at noon but be prepared for room service to knock and open your door at 9am asking if you checked out (-)room service daily, not serviced any of the 3 days (-)minutes later, someone opened the room door and made his way into the room, turned out to be the room service manager who was checking on the room (+) no room service to clean or provide new towels (-)room was next to noisy people. no room service. no hair dryer. (-)room service never cleaned my room or even knocked on my door (-) it also said there was room service which was false (-)lukewarm water to shower, cloudy pool, restaurant & room service not available ( overnight on holiday monday )br door won't open once closed

there were no towels or spray to wipe down machines in fitness center

arrived very late but the staff was friendly and made check-in fast and easy

fitness center and pool were both large and fairly well equipped

nowhere, back parking lot door, not operable with key card, zero tv stations available in fitness room, uncleanliness in stairwells

was a comfortable bed, the room was set up well, the breakfast was delicious

breakfast was great. cinnamon muffins the best.

the breakfast was okay. there were not all of the traditional selections usually offered.

breakfast was good as well

hotel was quite nice, good parking and close access to roads/freeways/airport etc

didn t eat any breakfast no room service for the two night they didn t even clean the room or change the sheets or the towels

to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be expected and could not be avoided

no pool

do a lot of traveling, for the area i thought the drinks at the bar were a little oner priced

when business traveling, a hotel that offers a breakfast bar is necessary

room service is non existent

pool and gym were great! big room

short drive up to the lake shore to see the sunset at a park with free parking

i liked that they had patios they had a fire pit and a pool table the whole experience was great

tv is a 32 bar was too bright.

needed more room service options.

room service took to long.

room service took an hour and a half

the location and the room service was great.

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

free and easy parking, delicious room service, great staff

room service was great except the pasta of the day

room service was excellent

room service is a must if you stay the breakfast was delicious

room service. pillows

room service was an extra $5 to bring food to the room

the room service menu could be a little more robust.

room service was a debacle. they lost my order. it took an hour + to get pancakes delivered.

room service and valet parking

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

we ordered room service from the 1890 restaurant at the hotel

also the breakfast room service was delicious

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

this hotel is offering daily room service for making beds and linens- thank you

we also received room service and it was delivered in a quick manner; she was super sweet

plenty of towels on daily room service but no wash clothes.

we ordered room service our first night and it was very good

of breakfast service, neither in-person or through room service

service express room service timely and good food

staff was nice, location was awesome and restaurant and room service were great

room service food had a good menu but the actual quality of the food was only okay.

towels were worn. no room service done yet when we got back sunday afternoon.

the rooms, the restaurant, room service. the cost

hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening

staff from the front desk, to room service to maid service

the restaurant is closed, so are all the amenities. no room service because of covid

no room service no room clean daily

room service was not offered because the hotel was sold out and i didn't pay for that because of

carved me double, and room service left cleaning chemicals in room when i have a child, took towels and didn t replace

website stated the hotel offered room service - which i had planned to use fathers day morning, but this location does not do room

the room is clean and the room service is very proactive

wifi did not work most of the stay

the room was nice, very clean. the breakfast was good, and there were a lot of choices.

lol ot could have been summer so we could use the pool!

the wifi worked very well for my laptop but not on my iphone - not sure why

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

also pool area was not that clean

luckily the breakfast buffet opened by six a m with nice fresh coffee

an ok breakfast to get us on our way

room service delivered food and a bottle of beer was delivered with meal

the room service quickly replaced my towels when the old ones were dirty

a face mask and practicing proper covid mitigation tactics through out the hotel, maintenance, room service, front desk no where

were unable to utilize the room service as your website indicated that payment could be made in cash upon arrival

but we always got whatever we asked for cleaning wise and room service wise

i was told by desk when i checked out that they do not do room service for an overnight stay

no room service.

would be nice to have late night room service, but there were others places that do door dash

room service came knocking loudly at 9:30 am and opened my door before i had the chance to make it

i wish there was room service. i could hear the door slamming to the stairs.

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

was no room service changing out towels making up the bed and empty the trash cans in the room during our

food, room service

i didn t like that you couldn t get room service all day

room service took there time bringing extra towels

thing was great pool a little smaller then i thought but clean quite and staff was wonderful had a good

pool was closed whole time here and that was the main reason we went there

bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was not

i loved the bedroom, the bathroom and the convenience of parking

pool to small and no hot tub

that gentleman guest were outside smoking it while staring at young women going into the gym next door

out of towels at pool

long walk from desk to back parking lot.

nice jacuzzi and pool area

breakfast was nice and filling

i would be nice if the reinstated room service

room service came within minutes of me call for assistance

we weren t informed of the $50 copay for valet and room service before staying

room service was great and most of the staff were friendly

no room service

we were very impressed with the quality of the room, the attentiveness of the staff, the room service meals, and other services like valet parking

room service was amazing and prompt!

our room service dinner was excellent

room service wasn't very good - the quality and temperature of the food was poor

it was very beautiful and well kept. perfectly clean! great room service too!!

room service was exceptional and the bathrooms are huge and nice.

the room service was really good

both restaurants plus room service were top notch

excellent location, amenities, room service and staff was very helpful!

good i had room service