from the welcoming check in, the delicious room service dinner, the beautiful garden views of the hotel grounds and magnificent peacock and

room service,the breakfast was superb and the garden bistro served delicious food

we couldn't contact anyone to let them know that our order of porridge had been missed from our room service breakfast - the lack of in room phone may very well be covid 19 related

with the restrictions room and ensuite fab breakfast was a bit cold but understandable as room service only evening meal was excellent well done great

wifi did not reach our room and it was not exceptionally clean which had hair and dried contact

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

we requested early check in & they were able to oblige

quirky old building with lovely bar and restaurant. lovely bedrooms.

we didnt have any kids with us but there were lots of board games and books in the bar area

welcoming, top quality food and great for a diner, bed and breakfast break from the kids, 20 minutes from home

this was the best room service experience i have ever had - excellent food and service

food good and excellent room service

information about room service, no kettle, squeaky cold tap and wardrobe doors

location, peace & quiet, staff welcome & service, lovely room, excellent room service

no room service so no morning tea

the bar and restaurant has a very chilled welcoming vibe

no extra charges for dogs or parking was good

food pub and easy access and parking

plenty of parking close to the hotel

the restaurant and bar next door

the owner was really freindly and made us a delicious breakfast in the morning, made with some veggies she had growing in her garden

the food provided for breakfast and an evening meal was a delight and i had the most comfortable night i have had for a

breakfast was 10/10, the whiskey porridge is a must

the wifi is only available in the main bnb common area and we thought this was a very good thing

warm welcome, beautifully refurbished cottage, comfortable clean room and excellent breakfast.

n a very cold day) no obvious instructions for room service, mirror in room too low for standing, chair at dressing table too light and tips

we were extremely pleased with room service as well

to call the receptionist to order room service as no one answered the room service number also there wasn t and sockets or usb

a better variety of food on your room service , a spinner to dry your costume after your swim

to 1 so the room was not warm when we arrived

also room service menu advised to dial 0 but no phone in

room service was expensive when you have children needing things, with the food to go was quite

they didn t offer room service when we stayed

fantastic room service

room service was pretty poor

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

cosy bar area, friendly staff and the food was fantastic

the cost, and if i had stayed for two nights i would have enjoyed a more relaxed a la carte or bar menu

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or something stronger

would be good if bar menu was extended/available early evening

no room service until the second day

the room service was good

room service plates were left outside of rooms and not collected overnight and still lying there

4

staff were great. room service was spot on. food was delicious!

had one room service meal, very nice

room service was nit available after 8pm the reception staff said

the sandwiches from the 24 hour room service were lovely

room size food and staff all great. fab room service also very quick

room service was also fabulous

quite slow but the young man serving was working on his own, serving non residents as well as room service

be an issue - as there is no direct access to the hotel -2) this is not a normal hotel where room service is available 24/7 as the staff are also running a restaurant

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

room was quite dark

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

the room service wasn t daily

room service didn't change the towels as requested when booking in

great location, helpful staff and great room service.

50 extra for room service so had that every morning comfortable bed and nice

excellent english breakfast.great room service.

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

wifi was poor in our room past the butcher's shop

the centre of drymen and plenty of parking available

the wifi connection in my room could have been better

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

had room service clean and replenish complimentary tea/coffee everyday

residents bar and no room service despite the hotel website saying that this was available 24hrs a

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

i know we may be asking too much but it would have been amazing if we could have got room service

room service and the restaurant is fabulous

room service brought just the amount of food i wanted, found the portions a bit too much last time,

bright breakfast room service excellent

quick morning service of coffee as we sat down at our breakfast table

size of room and choice and quality of breakfast

the warm welcome to excellent service / room service too

lovely breakfast that suited all our allergies

spa bath is good

or maybe a cask dark ale at the bar would be good

we also had dinner in the bar of the hotel and the food was freshly cooked with very fast service and very reasonably priced,

the same via room service costs a bit less

room service was non existent for us

room service for food is very good quick and quality

room service was

couple of timers the dinner for room service wasn't upto par

the staff were very helpful as i was late checking and very tired and had room service .

the location is ideal for anyone travelling on or staying in the area with ample parking

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport, pool tables for a bit of a

location,food and bar as well as friendly staff.my 5th stay in 9 years.

a bit noisy at front of hotel but disco in bar finished promptly at 1am!

parking enormous car park

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was at the wedding

very nice room and setting. the parking and location were ideal for my work trip.

it lacked atmosphere and the bar wasn t attended well

1 disabled parking place at bottom of a hill

very nice room service was top class

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

room service would be nice as got there too late for food

excellent location the service though out the hotel in the restaurant the bar and room service

no food or room service

the room service & food was outstanding & the breakfast was excellent

we tried to call for room service and couldn t get through

no butter for toast & no coffee in pots when room service arriv d

nner and breakfast) was quick, the menu offered an excellent choice and the food

the reception staff were fantastic. we had room service and the food was great and quick.

a good location with reasonable car parking

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

location for loch lomond, wifi was superb

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

when i called room service and house keeping , no one answered, which made me buy shampoo from the market

we wer booked for bb but ordered room service for dinner and breakfast and on both occasions both wer frozen and the staff done

thing i found strange would be the small selection of food options within the room service menu

room service could have been much better organised

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service was brilliant

we ordered room service which was lovely

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

slight mishaps with the room service but nothing seriously negative to report

the shower was excellent and we had room service if provided

room service

eaning)

to ask to have room waste basket emptied after 3 days of no room service

price of drinks and no room service at a late time.

we ordered room service the second night which was only warm when it arrived missing a starter and not the

very comfortable room. liked the room service for breakfast.

exceptional staff, clean rooms, great restaurant and room service with tasty food

woken early by cleaner's and then room service for wrong room.

ordered a panini from room service and the quality of fillings is worth mentioning

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

food is good, we had room service and restuarsnt dining

food from room service was good and arrived quickly

lovely big bed and bath plus was very warm and clean and good room service

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

ordered room service for dinner, it took a very long time to arrive and was cold

there was no room service, no food available in the afternoon

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

clean and comfortable, room service and decent pub grub with choices.

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

ite, room service, staff, etc) was great

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was available with drinks from the bar but it is not quite the same as the ambience

room service was excellent

i had a flat screen tv and room service for dinner

the room and breakfast great to be back staff well manered and friendly

breakfast in the morning was delicious and lots of variety

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

better wifi