hardly anyone on reception. room service charge gone up to 5 that is way too much.

breakfast staff very friendly good location nice room late check out room service

good size room, very comfortable room service and food great

fantastic in the present climate rooms excellent clean room service menu good prompt

the room was clean and excellent room service.

could only get a sandwich from room service at 10

had to search online if they did room service, no menus or info in room

great room service

nice swimming pool, room service

couldn t get through to room service in the evening.

room service breakfast on friday morning was not very good and was very stingy on butter for the

the lockdown, taking the necessary precautions but providing evening meals and breakfast on a room service basis

also i ordered room service and the food came cold

the room service food not too tasty, my salad not very appetising, though chips were lovely!

r food & room service) was expensive for what it was

i would highly recommend booking a four poster feature room & indulging in the delicious room service breakfast

they were short staffed in the kitchen so had an extremely limited room service menu

only i ordered room service for my breakfast the next day it didn t turn up i am disabled i had to go to the

lovely stay, wonderful staff, lovely room, very festive, easy access to the luminate light trail, room service also spot on

found the cooked breakfast via room service to be slightly cold unfortunately

ordered room service and the food was brilliant

we ate in the restaurant and ordered room service and both was very good

you have room service and leave your try s outside the door it s there for a very long time

room service breakfast

room service always knock on door to get you out early

we were trying to order room service and could not get through to anyone

thought there could have been info about room service etc in the room

we were told on arrival if we required anything for our rooms just to ask as room service would not enter during our stay, only on request

food from room service delicious

room service was a lie

of paint very large windows very limited opening space resulting in very limited ventilation no room service during 2 night stay limited tea coffee milk available in

wifi was very slow and room service was only once every 3 days

would have liked the room service but unsure as to if there was any due to covid

cash bar no card payment / restaurant closed, no food available , no 24h room service for food.

room service came in without knocking at 9am

i ordered room service which was quick and delicious

fridge, iron, room service, free refill of water

the room service menu had changed from the one advertised which was slightly disappointing

classy, chilled and central. everything you'd want. amazing room service pizza too.

24/7 room service

no room service

the room service food was really good, much better than i expected

room service excellent

just need to invest in room service apart from that everything was perfect

excellent room service

rely on the 24 hour room service as items are not available

great room service

the breakfast was good, and had a nice restaurant/room service options

for room service could have been a little hotter

very friendly staff. room service was very helpful. lovely bar and restaurant.

carpets, stains, window seal broken, room cold, room service staff not helpful

room service every

room service did not show to clean up the room.

room service, bed not made up at all during the stay

room service absent

the cafe, where we went for breakfast, is small compared to the size of the hotel bar & dining room

the rooms are stylish, comfortable and very high quality, it's easy to find and parking is easy and free

the bar was priced reasonably and had a lovely atmosphere

plenty of parking

of all, though, was the warm, friendly service from all the people i met, from reception to the bar to breakfast

when we tried for room service from the bar, although literature stated this was available from 6

could be a great hotel just lacks room service and extra va va voom

wifi for 20 mins which is ridiculous spa bath not working in premier rooms advertises room service on leaflets in room but they don t do

room service meal took 2 hour + to arrive despite 4 calls

room service at all on the first night

no room service for food

the room service was quick and quality was spot on

bar closes and no room service to facilitate late night meetings

should be offered later or room service should be

, better care of your residents would be beneficial to the establishment, such a shame , even room service as an option would of been a positive rather than say a resident potentially could get

the meals served are delicious and room service arrives very quickly

shower was good and i enjoyed a nice evening meal from room service

room service and pub was good

lovely, stylish and comfortable room. warm welcome at the check in desk. good room service food.

room service was limited

did not like on my room service it was very bad to bed with very hard and the heating was very hot i've already made

said no room service and signs displayed dinner from 5

in serious need of a refurb, and no room service or bar during the day

be notified of which room is booked for a long period so they don t disturb us constantly with room

room service excellent

food prices were a big high especially the 4 service charge for ordering room service, which is a bit high added onto the food price

excellent location. amazing room, clean, warm. room service was brilliant too.

the welcome, the food, the hot water / drinks free wifi extras available room service

was booked for the day and tired calling room service a couple of times but couldn't get to them

after being out all day at a festival we came back tired and hungry so booked room service and the food was outstanding

room service options were limited and a bit expensive for what you were getting.

room service excellent

i ordered food via room service and the portions were small.

all good , no issues, daughter had room service and said the club sandwich was excellent

excellent room service and food.

cant say anything bad about the property it s so clean smells so fresh if staying 2 or 3 nights room service comes round perfectly on time and gives you all fresh things you may need there s a

room service team were brilliant

fantastic facilities, pool, bar, room service

room service is great

which i could think of except the communication system from room to reception or room service is not good or maybe our room telephone had an issue but had complained about it too

spacious, secure parking with good spacing

location and parking excellent

quiet location, good parking, comfortable bed and clean room with facilities provided such as tea/ coffee and breakfast

maria and phill who run it were immediately welcoming and amazing hosts, plenty of parking and great location close to leamington spa

room, very comfortable, absolutely beautiful and tranquil environment, helpful hosts, ample parking spaces, reasonable

hot lifts didn't work no room service menus or details didn't offer to have bags taken to

they had some more child friendly options on the room service menu

good facilities and and excellent selection of glute free options on the room service menu

telephone cable was missing which made it impossible to order room service without leaving the room

comfy beds room service the spa is just great too

bed, clean, room service daily, pub carvery restaurant was excellent food and value

the bar is away from the accomodation so no noise at night time, i would highly reccomend the longshoot

the restaurant and bar staff were very nice and friendly

wifi kept disconnecting could be an upgrade for a stronger signal required

i would like to have seen a couple of guest ales in the bar but that is all.

a beautiful pub with food reasonably priced an the food is delish x there's also an outside bar with a free bouncy castle for kids x music is played and its tranquil and just perfect x

you have to have your own transportation. the wifi signal in the cabin is weak

the comfy mattresses and pillows, the tasty full english breakfast, lovely helpful staff, easy parking, hot water/great bath

on site stunning bar and restaurant

the lady that cocked out breakfast was so thoughtful would 100% stay again

fast room service

hotel, comfortable mattress, tasty pizza in room service, clean and tidy ud83dude04 slept

i am also afraid the rooms have absolutely no sound proofing whatsoever - every knock on a door, room service, conversation, footsteps can be heard from your room , to the point i woke up several

food for room service should ideally run until 11:00pm, ie simple sandwiches should do it

out of date biscuits in the room service tray unforgivable

free parking out front and could always get a space

wifi signal in room could do with improvement

friendly staff and breakfast was nice

good radiator and fast wifi

and clean room bug fluffy towels, informative helpful staff plenty of parking good menu even though we didn t get to

we ordered room service, which was prompt and delicious

we were too tired to eat downstairs on saturday, so we had room service

had to wait for room on arrival. restaurant was closed so we had to have room service

ring the

room service food was quite poor

welcome pack or room service

room service was excellent and quick and we enjoyed our order

ere was a question mark over that), it was prompt

did say room service was not available due to covid-19 but we took that to mean delivery of food, drinks,

when it was decided that i could have room service

room service brilliant and reasonable

friendly personnel, good room service

area clean room service

difficult to find out about room service and check out no info in room

warm welcome good selection for room service very comfortable bed

nice size suites , superb beds, room service very good as was the food .

used the room service to order food very prompt in delivering

the bed was really comfy and the room service was great.

cheese on the cheeseboard on the one occasion we had room service was pretty horrible

and room service was excellent

room service

and clean en suite and bedroom had all facilities catered for including room service if desired excellent cuisine and extremely helpful staff

malaysian fusion restaurant looked very appealing, with room service available too

on the high street and room service.

room and a short menu with comfort and easy food such as soups, salads and sandwiches- offered in room service

room was comfortable, the food (room service) was delivered in good time and was good quality (+) room service was excellent and the staff were very helpful (+) the staff were all lovely as well as all the local people we encountered, we ordered room service which was beautiful & lovely and hot (+) hotel room was massive and so clean room service was delicious literally couldn t fault this hotel and it wasn t expensive either (+)had a lovely burger for room service dinner and breakfast had a good selection (+)room service for dinner and meal was excellent (-)only niggle was a forgotten room service order which was soon remedied with a follow up call and complimentary drink (-) please update your room service phones (+) bar, food, room service, spa, golf (+)staff were lovely - would do anything for you ordered room service- food was fabulous

staff, fantastic facilities, especially the spa and snooker room, great food and comfortable room

arrival, early i might add

ideal location for work and easy to work from the rooms, wifi is reliable

lovely location and the spa and pool were great

not enough pillows and high charges for room service

and rooms are smelling i had to ventilate the room before stay and had to ask above room

ordering room service but prices seemed a bit steep for just a cheese burger plus a room service charge

being woken up multiple times by room service

room service

the young lady who covered the bar, reception and room service was really nice and under pressure

who only had a glass of apple juice as i had to go out and get her cereal as they had nothing for kids

location a 10 minute walk from the station, the hotel was able to arrange early check in to suit our circumstances

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

on the food and service, doesn't have a lift we stopped in the family room me, husband and 2 kids the room is the furthest from the reception with quite a lot of stairs and corridors, could be

had a nice new year stay but were disappointed that room service ended early and the cocktails in the bar terrible

service slow in bar and room service

the room was lovely, very clean, extra towels, room service was great, the food was very good

room service quick and with out hassle

had room service, food arrived quickly and was

the bed was very comfortable, and the breakfast and room service were of a good quality

friendly, comfortable, clean lovely breakfast, parking.

parking was a bit tight so parking a van needed a bit of skill

easy to find, plenty of parking. quiet and 20 minute drive from nec

wifi connection wasn't very good. the stairs was steep and narrow

location and setting is great. room service was prompt and staff were friendly.

comfortable family accommodation- room service was appreciated as the little one was tired after travelling all afternoon

food from room service left for many hours in the corridor

room service could be better - menu not catered for children

room service menu could do with being better it s very limited

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

the wifi was really poor

thriving bar in the hotel, all the staff were very friendly and

wifi was very quick

breakfast was amazing, continental and full english included in the price

50 for room service

pecially when it entails literally walking through a door

room service great

room service always limits you as to what you order - you cannot order an ice cream dessert, if it

neighbouring rooms 'room service' left outside door all night - fish smell in corridor eminated into room

room service and bar closing at 9.00 pm

comfortable, clean, friendly. very good breakfast and good room service

comfortable rooms. room service very good

room service had changed

i was under the impression we were able to get 24hr room service

good onsite free parking

co-op opposite to get snacks and water, nice pub 25 yrs away as the hotel bar was closed on monday night

good car parking

bar closed at 9pm

restaurant is closing quit early as we came late there was food to eat, only bar was open.

restaurant was full and the hotel did not offer any room service, no ice at he bar for over 2

was amazed they did a room service option for breakfast

i ordered room service as there was no way i was leaving the room that night

no room service

it says 24 hour room service on the website but when we asked for something past 11pm they did not have any of the

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was amazing the next morning and the service again was exceptional

we took a walk around the grounds and enjoyed a drink and food in the newly renovated bar area

more options and affordability of house wines on the hotel bar menu would be great.

very good breakfast

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast

housekeeping is great but does not generally extend to room service, apart from a ten pound tray charge for breakfast in bed within a one hour time slot

was strong and enough but no hot or even warm water no safe in the room , no hair dryer also no room service or reception to call , we returned 10:30 pm and the shutters were down on the service

we were very impressed with the room service here too they were cleaned every day and were replenished with coffee etc ,they were

everything was perfect. i even asked for an early check in and it was immediately accepted.

we stayed in an apartment which was fully kitted out in the kitchen area, the bed was super comfy

the rooms and the food there are lovely room service was quick

room service: was great and the food was really nice

whole stay was chilled and the sky bar food was banging as was the thai curry on room service

2 pizzaz via room service and they did not warrant the price

i ordered room service and was told only thing i can have was a pizza and it was only 10pm

comfy beds. room service was lovely and reasonable. i think the hotel was decorated beautifully.

t a cheap travel type iron that you

we did hyrox for the weekend and couldn t be bothered to go nowhere in the evening and ordered room service from the bar- the food was really nice

we ordered room service and it came way before we were told ot would

at the nec, we stayed a second night to visit birmingham and had a lovely stay however we had room service which was a little

staff accommodated room service for us despite being very busy in the restaurant

over the last few years, and it has always proven to be a very pleasant location, with ample parking decent sized, clean rooms and a very good breakfast selection

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

clean, friendly staff, lovely food, parking for motorcycles ample at the rear

no phone signal but had wifi and was able to make free calls from room phone