not the same experience on ordering room service, not poor but when asked how long it would be not the best response

we loved the room service option and our room was lovely, we had a double bed each which felt like a luxury,

the bed was really comfy and the room service was great.

cheese on the cheeseboard on the one occasion we had room service was pretty horrible

excellent room service and very good bed and pillows

malaysian fusion restaurant looked very appealing, with room service available too

and clean en suite and bedroom had all facilities catered for including room service if desired excellent cuisine and extremely helpful staff

room service

a better television service with some sports channels. room service if possible.

cleanliness, and room service

not enough pillows and high charges for room service

and rooms are smelling i had to ventilate the room before stay and had to ask above room

after conflicting answers about whether we could have room service we did get something to eat

room service

ordering room service but prices seemed a bit steep for just a cheese burger plus a room service charge

all staff i met were very professional but friendly from cleaners, room service to breakfast staff

the room was lovely, very clean, extra towels, room service was great, the food was very good

service slow in bar and room service

i ordered room service both nights, had to go online to see what was available

had a nice new year stay but were disappointed that room service ended early and the cocktails in the bar terrible

room service options were limited and a bit expensive for what you were getting.

excellent room service and food.

lady on the reception was very helpful and changed my twin room into a double and sent room service straight to the room to sort

staff were very welcoming and i loved the room service

was easy we really enjoyed evening room service

the room service was amazing and breakfast was delivered to the door in a beautiful box with plenty to

was booked for the day and tired calling room service a couple of times but couldn't get to them

food prices were a big high especially the 4 service charge for ordering room service, which is a bit high added onto the food price

room service available until 10pm

excellent location. amazing room, clean, warm. room service was brilliant too.

we ordered room service, which was prompt and delicious

and fills quickly with guests having a drink before dinner so both nights had to revert to room service which was ok and the food was good but was not a choice i would have ideally made

had to wait for room on arrival. restaurant was closed so we had to have room service

room service

sizeable room with two arm chairs and a coffee table so we could eat here when ordering room service

size of the room. bed was very comfortable. room service was excellent.

bar closes and no room service to facilitate late night meetings

, better care of your residents would be beneficial to the establishment, such a shame , even room service as an option would of been a positive rather than say a resident potentially could get

no room service for food

no pone for room service

loved the decor everywhere, the breakfast, the room service, the facilities

room service and pub was good

the meals served are delicious and room service arrives very quickly

room service was limited

shower was good and i enjoyed a nice evening meal from room service

the bed was very comfortable, and the breakfast and room service were of a good quality

plenty of parking and room was ground floor which was perfect for him

the hotel has free parking too

it was a quiet, clean ground floor room with ample parking and good internet

parking

room service and hospatility

it says 24 hour room service on the website but when we asked for something past 11pm they did not have any of the

no room service

restaurant was full and the hotel did not offer any room service, no ice at he bar for over 2

was amazed they did a room service option for breakfast

room service absent

carpets, stains, window seal broken, room cold, room service staff not helpful

room service every

room service, bed not made up at all during the stay

room service did not show to clean up the room.

we were very impressed with the room service here too they were cleaned every day and were replenished with coffee etc ,they were

housekeeping is great but does not generally extend to room service, apart from a ten pound tray charge for breakfast in bed within a one hour time slot

was strong and enough but no hot or even warm water no safe in the room , no hair dryer also no room service or reception to call , we returned 10:30 pm and the shutters were down on the service

the wifi isn t great

everything was perfect. i even asked for an early check in and it was immediately accepted.

comfortable rooms. room service very good

room service had changed

because there was no room service carried out we had no tea/coffee refills, had to ask at reception

room service and bar closing at 9.00 pm

comfortable, clean, friendly. very good breakfast and good room service

food was really good and the room service was exceptionally quick

chocolate provided in the rooms, there was a limited choice of options available on the menu for room service as i ordered after 9

i didn't have breakfast here but it did look good, i did however have some room service i went for the fish and chips and that was excellent

room service and facilities are excellent

for room service could have been a little hotter

even though ours was just a two night stay the towels were changed and room service provided - an unexpected bonus

the whole hotel were absolutely perfect from the cleaner, the receptionist the chef and the bar staff just wow

and the fact that it had all the stuff we could need

complicated wifi

really, if i was to be really picky my wife would've preferred a plain croissant available at breakfast rather than a jam filled one however she still enjoyed it, just ate around the jam

room service excellent

excellent room service

just need to invest in room service apart from that everything was perfect

the room service food was really good, much better than i expected

room service was quick. location was an easy walk from the railway station

plenty of secure and off road parking

quiet location, good parking, comfortable bed and clean room with facilities provided such as tea/ coffee and breakfast

home that s fantastically clean with secure safe parking

parking super easy unlike the centre of leamington

maria and phill who run it were immediately welcoming and amazing hosts, plenty of parking and great location close to leamington spa

fridge, iron, room service, free refill of water

there was also the option of room service and the breakfast option looked great

24/7 room service

i ordered room service which was quick and delicious

tv limited channels. room service didn't answer the phone.

never had room service once so no clean towels out coffee and milk

wifi was very slow and room service was only once every 3 days

1 was in my room one of your room service just open the door without knocking the door..

breakfast where we had just come from a hotel which was doing breakfast not even room service to order a meal had to leave hotel for evening meal and breakfast i wish now i should

would have liked the room service but unsure as to if there was any due to covid

said no room service and signs displayed dinner from 5

room service for coffee nothing open no fridge in room

did not like on my room service it was very bad to bed with very hard and the heating was very hot i've already made

be notified of which room is booked for a long period so they don t disturb us constantly with room

room service excellent

area clean room service

warm welcome good selection for room service very comfortable bed

difficult to find out about room service and check out no info in room

location, excellent staff, room was immaculate and room service was very good, room very comfortable

friendly personnel, good room service

plenty of parking

the cafe, where we went for breakfast, is small compared to the size of the hotel bar & dining room

plenty of parking spaces

a typical british dinner and, of course, had the best of the drinks, as the hotel have an amazing bar supply

really good cocktails at the bar & lovely coffee shop at the hotel

room service meal took 2 hour + to arrive despite 4 calls

wifi for 20 mins which is ridiculous spa bath not working in premier rooms advertises room service on leaflets in room but they don t do

room service at all on the first night

could be a great hotel just lacks room service and extra va va voom

got room service though

they allowed us to bring takeaway into our room as they didn t offer room service

no room service

also there was no phone to call for advice and room service late hours and it's a long treck down to ground floor

very clean and comfortable . quite at night, excellent room service

the option of possible room service would have been more than welcome after the bar closed

no extra charge for room service from bar

very large room with the addition of chairs to sit in. excellent breakfast. very friendly staff.

spacious rooms, luxurious feel. lovely bathrooms. exceptionally good breakfast.

drinks in bar not cheap

comfortable room, nice bar and restaurant and all the staff were welcoming and friendly

breakfast service was a little slow and too much sauce on eggs great coffee though!

the breakfast was fantastic too

offered to be driven to the smoke house restaurant, food and ambiance was amazing at the smoke, breakfast was amazing the next morning and the service again was exceptional

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast

breakfast was ok. loved the decoration. all staff superb, friendly & welcoming

room service always knock on door to get you out early

room service breakfast

room service even though hotel very busy with rugby match crowd in advance of premiership match in

the room service breakfast was bang on time and really really good!

we ate in the restaurant and ordered room service and both was very good

tional)

the kitchen staff were very nice and friendly

breakfast was a full english buffet

location for our needs was excellent and parking was provided

on site stunning bar and restaurant

spot on from the manager down to the room service staff & house keeping

room service prices were quite high for what you received

room service was excellent

breakfast staff very friendly good location nice room late check out room service

fantastic in the present climate rooms excellent clean room service menu good prompt

the 5 room service charge was wavered however

kettle and tea selection with coffee too water was also available sparkling and still room service was good cleaned and the tea tray and water replenished the room was over the outside

issue with ordering room service, a menu change i suspect without the update to the options available on the tablet

ordered room service food came at the wrong time, then we ordered more room service after wanted beewed tea

comfy bed , good room service .

we were told on arrival if we required anything for our rooms just to ask as room service would not enter during our stay, only on request

woken up by room service at 9

thought there could have been info about room service etc in the room

couldn t get room service via the phone

food and room service was amazing

thought the room service menu was a bit pricey

room service menu could do with being better it s very limited

room service could be better - menu not catered for children

location and setting is great. room service was prompt and staff were friendly.

comfortable family accommodation- room service was appreciated as the little one was tired after travelling all afternoon

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service guys and girls to the restaurant staff

i would highly recommend booking a four poster feature room & indulging in the delicious room service breakfast

we had room service and the food was fantastic, steak was cooked to perfection

found the cooked breakfast via room service to be slightly cold unfortunately

only i ordered room service for my breakfast the next day it didn t turn up i am disabled i had to go to the

also not sure why room service would end at 10

room service had a problem with the mobile phone so i had to go to reception but they did remove

wifi didn t seem to connect properly at times and the telephone in my room didn t work to get room service

om service) was excellent.

nice swimming pool, room service

the bed was comfortable and i had room service on 2 nights and the food was

an iron, room service brought up an ironing board and a proper iron

we ordered room service and it came way before we were told ot would

we did hyrox for the weekend and couldn t be bothered to go nowhere in the evening and ordered room service from the bar- the food was really nice

t a cheap travel type iron that you

only thing i would say is that we ordered room service and the food was cold, again the staff were very understanding and took it off our

room service: was great and the food was really nice

i ordered room service and was told only thing i can have was a pizza and it was only 10pm

2 pizzaz via room service and they did not warrant the price

food we ordered via room service could have been better

morning, the dining room service was poor and the breakfast somewhat dry, having been on the heated plates for a little

we rang down for room service around 11pm but was told all hot food had stopped and cold only order sandwiches which

room service excellent too

bar and room service is also very expensive for what you get, although the beer prices are almost as cheap

jacuzzi in spa room service menu basic out of the way - which was good and bad as was quiet area but had to travel

room service, big room, very helpful staff and very clean. great location

bed was extremely comfortable and staff was helpful, free parking and room service was very quick

the bed was so comfy. access to tea coffee ice all night. 24 hour room service. clean.

was fabulous, i wish i had cash, so i could of given her a nice tip, great help at reception, room service fabulous, excellent hotel and i will be stopping again

from reception, housekeeping, leisure center, the breakfast team and room service food was lush

something to consider

we very much enjoyed our room service, food was good and the view was brilliant

friendly staff and quality room service. excellent location, just 1 minute walk from terminal.

though i suspect, but cannot confirm there would be other options ie room service available)

it was so comfortable. room service was prompt and excellent. staff were friendly

size, appropriate sheets for summer, ac, respectful room service, windows, desk, kettle, having a

very good room service every morning, cleaning the rooms and changing the towels.

easy to get to from the nec and international train station ^^ great room service even when we desired privacy in our

due to this we proceeded to go to our room, called the room service button on the phone to be told there is no room service, you have to come down and

really rude member of staff, phone didn t work, no room service, heating wouldn t turn down, uncomfortable bed

no room service, but nowadays it's understandable

the breakfast was not very warm our room service in the evening was excellant

also room service if you need it

location, room service, rooms were spacious and not too hot.

level of service when i ordered room service and asked for gluten free was outstanding

called for room service on the saturday twice between about 7 and 730 but there was no answer so i ended up

the rooms were very comfy the staff were incredible but especially the gentleman who we ordered room service from

the decor was stylish. comfy bed. nice room service menu.

nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room service as standard

nothing major but the phone for room service didn t work so i had to order at the bar