santo, it's classy & calm but still has all amenities like kids club, poolside waiter service, room service, daily cleaning

so there s only one restaurant on the resort and they don t have a room service menu which usually wouldn t bother me but putting our child down to bed at seven

there was no where nearby to buy food to cook and the room service very limited and expensive especially for anything gluten free

restaurant,bar and room service was closed and i looked at the breakfast but very small buffet not worth paying 30

room service - had to walk to get our food

they have a wine list for room service so you can enjoy wine on your balcony

breakfast and wifi in room.

the swimming pool

we had work things to check in on and the kids were unable to connect their devices which made things challenging

is no wifi in the rooms only in the lobby and its not great wifi-- that's my only complaint

they didn t provide room service also and for everything if you need you should go to the reception

the room service isn t so great in that they don t tidy up the room

found the beds very uncomfortable and no room service or tea and coffee facilities in the

room service great

no room service

wifi could be a bit better

great location, pool, bar and restaurant great.

very clean, kitchen good equipment lovely staff

supermarket is 5 minutes away by car which also has washing and drying facilities, which with kids is a must

a pretty village within itself with a big swimming pool with a kids pool

the room service menu wasn't very diverse

tuk tuk into carvhoiero town really does a bit to help the feet on lazy days extensive room service menu for late night feasting also great a nice gym & fitness section to cram in some

room service menu poor, setting bill was nightmare and overcharged but let it go as stressful

the room service menu was also more snack like where we would have liked to have proper dinner - since

-menu at room service, no many options

great breakfast, friendly bar staff, comfortable bed

plenary of parking if you have a rental car

the reception staff, passing by the people at the bar and at breakfast, everything was amazing

very secure parking

spa facilities and gym were excellent

we chose room service

we ordered room service , which was great

room service was terrible, our room was not served until late afternoon 4

wifi/internet was

staff, huge room, very effective aircon, large swimming pool, good buffet breakfast, good wifi

it has a lovely pool and pool bar where you can have lunch

the pool was amazing with loads of different area to sit whether it be in the grass under a tree or

breakfast could be better with more staff so food can be ready but other than that lo very hotel

fabulous heated pool, short walk down to a lovely beach

it has a lovely pool and pool bar where you can have lunch

room, good room service selection, lovely food, excellent welcome from the guy at front desk

and we arrived late and were hungry but the restaurant and room service both close early

customer communication, nice little park, breakfast outside possible, option to opt out of room service and get a voucher for the

hotel was in the middle of nowhere and everything closed at ten you couldn t even get room service and when you could there was a 10 charge

room service and breakfast very high quality

not much to be honest. room service was quick but food very average

the pool and room service were great and the views were beautiful

room service menu

room service food delicious and high quality

also room service refused wine glasses and an ice bucket for our room which seemed very

nice hotel at the beach, room service

the qr code site needs to be updated as when i called for room service the number was incorrect and the kitchen was closed

they have room service but expensive for just coffee

would have been nice to have a menu for room service or afternoon tea but otherwise very good

room service ended by 11pm, couldn’t even get water after that time

- overall excellent service (room service, restaurant, concierge etc (-) the staff delivered room service on time and gave advice on best wine (-) this cost doesn t include the service to the door either so it s not even room service (-)room service and staff long time to respond to any request no iron in the whole hotel they oblige (-) payment up front via strange online platform deposit for pool towels no minibar no room service after 10pm no ironing facilities limited sun loungers slow restaurant (-)it offered room service but they don't

clean well laid out hotel, secure parking for our motorcycles in the under hotel car park

gym, spa, sauna, indoor and outdoor pools

the pressure in the shower wasn't great and the spa pool was very small

the rooms were of a good size, bed was excellent and the underground parking was a weight off my mind given that i was travelling by motorbike

no kettle in room so have to order room service 12€ for 2 coffees however i asked for a kettle and did get one the next day so that

the room service food and restaurant food needs work

24 hour room service, but i’m not rich enough for a 6

the room service was very good

in lower floor -no toys allowed in pools -bar staff don’t give ice, so have to order ice from room service then pay £3 service charge

sea views and kitchenette, excellent hotel food, large comfy beds, excellent maid service and room service, professional, helpful reception staff, beach across the road, shops and restaurants

we also tried the room service for lunch a couple of days which was great value

beach towels, the personal was impeccable, professional, courteous, quick and effective, even the room service and maids were excellent and all spoke english so well(

excellent room service food

also room service came around night time to ask if we wanted fresh towels again

get the usual standard of room service this time

no 24 room service.

of the hotel parking was reasonable and easy room service was good the restaurant was well attended and

the room service charges 10 euro tray service which is unnecessary but thats very minor

the fee to order something from room service is 10€, each

comfortable, private bathroom including shower and hot water was perfect, the property’s free wifi was great too

), a small bathroom and a kitchen with oven, fridge, microwave and kettle

room was quite dim, bad wifi connection

clean, good wifi

we asked at the reception and they did our laundry for a small fee and the clothes dried on the balcony within a few hours

e best bed & linens i ve

buildings, location, and amazing room service tuna sandwich

room service wasn t that great

good restaurant and room service

bizarrely they were offering a full room service menu including pastas, risottos and meat and fish dishes, which was what we ended up

private bathroom, basic but good breakfast, 10 minutes drive from benagil caves and praia da marinha

very friendly and helpful staff with a great pool area!

friendly staff, pool, quiet area, the gentleman at reception gave us a ride to the bus station for free and he

breakfast could have been better by a bit, but was ok

very retro and comfortable and the pool was fantastic

location excellent, beautiful beaches. everything very clean, excellent room service every day.

service was very friendly, very clean, room service every day , hotel is situated best place in portimao, close to beach , plenty of

breakfast,location,room service,gym

room service options would have been useful

also no food room service so download the ubereat app - they deliver outside easily

the kids really enjoyed the bikes available for use

car parking was free and so easy to access

we had a 2 bed apartment with all facilities including a fully equipped kitchen with washer dryer

perfect place for a family trip with kids and tons to do nearby, the beaches and caves are stunning

the wifi was excellent, the flat screen tv was very good with a wide range of channels in english

issue was room service got our order wrong and very limited menu after 10 only other issue was language

here was very reasonable, however there were not really any reasonable price options for food

room service did not arrive until around 5 p

om service was particularly expensive and not particularly great - the 2

we appreciate the daycare services but maybe allow people to order food from the restaurant as room service so we can enjoy the food from those restaurants

one of the restaurant was closed. piri piri. no room service

resort was impeccably laid out, room service was excellent and every staff seemed helpful with a smile

and switch, many things noted as include in the all inclusive (such as room service) were charged

good average, room service would be a nice option.

room service was slow, no offence to staff here as they did their best, seems like there wasn't

there was a bar and the breakfast was value for money and delicious

great breakfast and a very reasonably priced bar that was open late into the evening

there was a bar and the breakfast was value for money and delicious

the pool was a welcome addition

quality was good and varied for a continental breakfast

breakfast (scarce in options, not replacement of food when gone), services (room service, empty fridge, no coffee machine just a welcoming bottle of water)

the room service could have been quicker/ more consistent

room service was shockingly slow at over 2 hours and 3 calls

self-serving +/- you can order food too (like baked egg or somethinf for free) rooms are tidy, room service okey

- no 24 hour room service - this is mandatory for a 5 star hotel

a wonderful hotel amidst an olive grove, filled with intriguing works of art and with a lovely pool

the location, the staff, the swimming pool; the breakfast, the atmosphere, all is marvelous

the pool was also super big and nice for a swim

comfortable bed, great breakfast, beautiful pool

the pool and gardens are simply amazing - tranquil and relaxing

eur tax for every room service is outrageous

- the daily room service was efficient and kept our room in clean throughout our stay

room service until 5pm and bad coffee

excellent room, shower, food at dinner, breakfast, parking

superbe, clean and large beautiful room parking spot at the door amazing view on the golf and countryside very confortable bed

half board, receptionist advised if i want to have my meal in the room i will have to pay for room service only

unavailability of restaurants or something to eat at 9pm apart from room service's snacks

room service too slow

room service was late and did not replace used water bottles, nescafe, etc

room service was late and did not replace used water bottles, nescafe, etc

the biggest swimming pool had an easy access for grandparents

suite had a very small bathroom, breakfast was okay but some food was cold and bland, cleaning staff was very noisy at 9am

choices were lacking but ate out at night so no problem with that pool side bar could have a better menu offering for lunch/snacks missing a trick not having a beach

not enough high chairs in restaurant for breakfast.

breakfast was great.

room service costs 8

room service was great, we found the staff very helpful and nice

quality of room service food good

great food, great service very pleased with everything, kids just loved the ship in the pool

we tried the asian restaurant and the sushi bar on the 5th floor which was lovely too

* slow room service * rooms not well prepared * reception rarely answers the

these are not restocked by room service, you have to pay for the coffee pods - i think this is an area for improvement because

room service needs cloches when serving hot food

very new hotel. friendly staff and good room service

complaints but o add improvement to an excellent hotel the room service menu was limited in choice but ok

30pm and ordered room service

cleaning as room service was ok and need some enhancements room need to be supplied with coffee machine, water

ordered room service for breakfast as breakfast was in with the room bill and wasn t told you pay extra

noise from the above room . kids running around banging and moving furniture

the breakfast selection was excellent and the bar food was also great

pool was cold. gym needs a big upgrade and lots more room

there was free parking in front of the hotel, but sometimes during the day when it was busy at the other shops,

the horrible photos in the restaurant and bar area

very good breakfast and allowance for late check out

parking not that much

if you are order room service the same high food standard is present

spending a day in the garden by the pool is really relaxing

breakfast times, no tour of the facility, no information on when the room would be ready, no spa info etc etc) when we arrived

ols and spa and food all superb.

property and facilities too small for them and disrupted pool side relaxing and dinner at 2 michelin star resturant

the cleaning staff and restaurant and bar staff were all wonderful

the rooms all face the sea, over the golf course, so there is nothing in your view

out a 15 minute walk), nice pool, easy parking with our rental car, and spacious rooms

room product, wonderful breakfast, outstanding helpful staff and of course super location

the breakfast was the perfect start to the day and especially after a swim in the pool or sea

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious breakfast, attentive

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a few typical portuguese restaurants 5' away -

remote location. maintenance around pool.

even the swimming pool area, the cleaning staff all are great to details and helpful

small heated pool

ordered room service ( burger and cheesecake) which was all delicious and arrived quickly

restaurants are amazing, both paper moon

one of the best breakfast selection of food & drinks, just perfect

there were a los of families with kids playing all around the pool area.

the hotel itself is incredible - the pool, the spa, the fountains, the decor - literally everything was amazing

nice resort hotel but room service is lacking

room service appalling

room service was just terrible, you ask for something and you get totally different and bad thing

very bad deco poor room service staff not committed or bodered horible beds horrible bar service

had to go to a gas station at 11pm to buy coca colas for the night because in the bar and in the room service you could only get them served in glass

service was very pleasant and room service was also practice

the staff were super nice and the breakfast was amazing!

unable to use the pool or spa as they opened at 10am and closed at 7pm

walking from the pool back to the room was very convenient

great choice at breakfast great value hotel in a great location

the pool and surrounding space is also tiny, more of dipping pool

wonderful staff, great breakfast!

car park very close by , hotel is beautifully appointed with a lovely sunbathing area and a small pool room was first class with excellent shower room breakfast was excellent with a huge choice

pretty pool area

location, breakfast was amazing, and the staff very friendly

affordable room service

hotel, very modern, spa was amazing, plenty to choose from at breakfast,we ordered room service every night they were very quick best cheeseburger i've even had seriously

the views - spa - room service - reception staff were so helpful and everyone is just fantastic!

tried to order room service and i was told it was impossible

room service is fast and

many family's and young kids enjoying the pool

great bar with both food and drink options

location was great. nice pool. has parking across street. a/c

wifi

the pool bar was a saviour during the hot afternoons and the main bar was a lovely way to wind down in the

the breakfast is good

wifi didn't work :-

location is perfect. individual terrace plus nice roof top terrace for breakfast.

ain with an

free parking is nearby

superb rooftop bar, downstairs bar fantastic

the pool was great to laze by after a big day out in the heat

in the restaurant and bar, the vibe is carefully curated and i’m sure if i lived in lagos it would be my favourite bar

the rooftop pool is amazing and overlooks the city of lagos

from the stunning restaurant area, rooftop pool, friendly and helpful staff, in addition to the spacious and comfortable room, we had the most

room service daily, good breakfast

and as mentioned adults only

beautiful setting. fantastic sea views. delightful pool area.

even if hotel was more or less empty we got room to parking spot and not on highrst floor

staff are very pleasant and helpful 5 stars for that a bit disappointed that the spa etc was not available but we did understand due to covid and the hotel would of struggled