good space, well equipped kitchen with easy parking, helpful staff and convenient restaurant

the music in the bar was a little loud and creeped into my room.

location, decent room, on site bar and restaurant

dog-friendly, staff happy to fill up water bowls and welcome dogs into bar area. decor.

parking space, food, friendly staff

style and design and ambiance. delicious breakfast. amazing host.

was no toilet paper for the first five hours

the food provided for breakfast and an evening meal was a delight and i had the most comfortable night i have had for a

the home cooked breakfast was special, quite honestly the most delicious i've ever had

d no-one immediately around to ask); there was no wifi code displayed

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

it would be good to have a bar menu as well as an a la cartel menu...

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

the bar area could be a little bigger!

the cost, and if i had stayed for two nights i would have enjoyed a more relaxed a la carte or bar menu

from the welcoming check in, the delicious room service dinner, the beautiful garden views of the hotel grounds and magnificent peacock and

we couldn't contact anyone to let them know that our order of porridge had been missed from our room service breakfast - the lack of in room phone may very well be covid 19 related

with the restrictions room and ensuite fab breakfast was a bit cold but understandable as room service only evening meal was excellent well done great

room service,the breakfast was superb and the garden bistro served delicious food

car parking next to the hotel is limited and it can be tricky to manoeuvre back out if the spaces are

room service brought just the amount of food i wanted, found the portions a bit too much last time,

bright breakfast room service excellent

room service and the restaurant is fabulous

easy location and plenty of parking. breakfast is nice!

also requested a late check out due to our plans and for a charge i was able to remain in the room until

fantastic room service

some sort of lunch or daytime room service would be good as there isn t much near by

they didn t offer room service when we stayed

room service was pretty poor

also room service menu advised to dial 0 but no phone in

during our stay the wifi was very slow

location on loch was beautiful. dinner was amazing. laundry facilities were appreciated.

the hotel does have a laundry self service which came in handy

wifi, phone and tv signal was all a bit hit and miss

there is fantastic bar and restaurant with superb food, and a loch side location to walk off the over indulgence

the shower was excellent and we had room service if provided

price of drinks and no room service at a late time.

room service

the pizza room service is a great idea and was very nice

dining room service needs improving

room was lovely but they don t provide room service so if you are there a few nights it s nice to get dirty crockery etc removed and

the beer garden and the inside of the bar were really welcoming

the selection of beers at the bar is very good as well

staff were open and friendly to kids and dogs and went above and beyond to support their guests travel packs and presentation of

we didnt have any kids with us but there were lots of board games and books in the bar area

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

east to get to and easy parking . food close by !

for a family meal but when we got the menu it had no steak on it, so we had to go to the bar and order our steaks there, which i thought would have been the same kitchen anyway

history and the location were great; the staff were great, and the laundry lady worked very hard to have our laundry done early

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

had room service clean and replenish complimentary tea/coffee everyday

i know we may be asking too much but it would have been amazing if we could have got room service

residents bar and no room service despite the hotel website saying that this was available 24hrs a

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

the room service was good

asked the girl at the bar if room service was on all night she said

stayed for 2 days but our room was not serviced during the day and when asked we were told the room service staff had finished for the day

4

staff were great. room service was spot on. food was delicious!

i didn t have a room service menu

they even had room service, which is helpful

a minor issue but we didn't have a 'do not disturb' sign in our room or a room service menu

breakfast was really good as was room service

the sandwiches from the 24 hour room service were lovely

room service every day

room was quite dark

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

brighter color for the walls and a brighter light might be helpful) the room service made the room only one time during our four-day-stay

quite slow but the young man serving was working on his own, serving non residents as well as room service

room service didn't change the towels as requested when booking in

room service for the two day stay

great location, helpful staff and great room service.

no daily room service

the room service wasn t daily

the warm welcome to excellent service / room service too

breakfast was wonderful, great parking facilities too

we also had dinner in the bar of the hotel and the food was freshly cooked with very fast service and very reasonably priced,

car-parking absolutely easy

spa bath is good

the staff were very helpful as i was late checking and very tired and had room service .

wifi was a bit slow at times, just nit picking really though

good restaurant and bar downstairs, fresh delicious breakfast cooked to order, big car park, nice, fresh and clean

parking was free and just at front of hotel

are friendly and welcoming and the food in the restaurant is excellent both in the evening and at breakfast

the parking is big and easy to find

unique easy parking, immaculately clean

wasn t big enough to have normal hotel guests as well as a wedding and sitting in the bar, i felt like i was at the wedding

very nice room and setting. the parking and location were ideal for my work trip.

great bar to chill

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

very good room service and fantastic food

food is good, we had room service and restuarsnt dining

food from room service was good and arrived quickly

from greeting at arrival, beautiful room, quick room service, delicious food and most of all the staff were exceptional and very friendly

the hotel doesn t do daily room service at present due to covid but when asked they came and did it for us

no food or room service

min booking rooms where fab staff so helpful only one thing i would have liked would have been room service the food in the bar and grill was amazing

didn t like how the bedding wasn t clean and how the room was never cleaned by a room service everyday like all most every hotel does

very nice room service was top class

could have had a better choice on room service menu.

very long wait for the room service, 1,5 hours had to wait for our dinner

also felt the evening menu didn't offer as much choice as the room service menu - some items a little expensive

we tried to call for room service and couldn t get through

room service was very fast and the food for both breakfast and dinner was tremendous

there was no room service, no food available in the afternoon

no room service

room service cleaners disturbance in the morning

ordered room service for dinner, it took a very long time to arrive and was cold

eakfast was scalable from 07 to 10am and dinner

restaurant, etc) due to how busy we were with wedding, but everything we did experience

got room service which was quick and tasty

ite, room service, staff, etc) was great

amazing room service dinner

we also ordered room service from the restaurant

ordered a panini from room service and the quality of fillings is worth mentioning

woken early by cleaner's and then room service for wrong room.

exceptional staff, clean rooms, great restaurant and room service with tasty food

very comfortable room. liked the room service for breakfast.

room service was quick and food was delicious

wonderful room service and very helpful staff

it was excellent value for money and included breakfast and free wifi in the price

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

a bar within the hotel

had a lovely pizza from room service i excellent breakfast

room service quiet pricey but good selection

i ordered room service for dinner which arrived very quickly; and was faultless

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

room was right outside the lift door. 10 room service charge.

i had a flat screen tv and room service for dinner

slightly dated but had all extras, easy wifi

would kick you out often), which led to some of us

lovely building, cosy room, staff really nice and breakfast was fantastic

cosy bar restaurant and attached to the piping centre

i also enjoyed the pool and room service

everything was brilliant, room service ideal & delicious

the room service that starts at 9 at night only has three items in the menu.

room had everything we needed & room service was good

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

there was no price list for the mini fridge and room service was quite expensive.

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

room service as advertised, no daily cleaning service

we had room service continental breakfast, more than enough of it!

room service was closing early

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

also in the process of re-jigging their information menu on the tv so i couldn't access info for room service number; and the phone did not work

it's a great plus that this room does room service, the food is delicious and the service is fast

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

the hotel was excellent value for money, and room service was very efficient