we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

limited breakfast hours

room service staff was so friendly over phone and at the door even at 1:00 am

no room service after the first night for a 3 night stay

had to walk down to front desk to get their

food and room service are very expensive.

room service cost a

loved my stay! the robot for room service was the best part!

if the room service was up and running

more options for room service for beverages and food options.

staff was informative and very pleasant room service was wonderful and food was very good

my teenage daughter was enamored of the idea of ordering room service since she had never done it before

have been 2 days but there was not room service maybe because covid but need to be cleaned and arranged the

room was phenomenal, every detail of the hotel, breakfast, swimming pool, staff, room service, etc

also, it would be nice to have a limited menu for room service

room well laid out, comfortable, great work space and kitchen--------very close to downtown boston and cambridge by shuttle or vehicle

good size of the pool

king - kitchen has full size fridge - 2 burner electric cooktop - no oven - we had left over pizza -

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

loved that there was a kitchenette, gym, pool, breakfast, cute entrance and friendly staff.

they should have in a future, a restaurant that can serve room service.

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service or even free breakfast

is no room service

room service did not deliver towels requested

o lie, charging $18 for eggs and sausage, $50 for a $9 bottle of wine)

room service

the food menu was overpriced in my opinion. didn't order room service because of it.

room was clean, beds were comfortable, room service was great

waited two hours for order for room service

breakfast was delicious - we had room service!

d brought it up to our room as there is currently no room service) and it was outstanding

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

the fellow who delivered room service my first night was very professional

protocols prevented any kind of room service

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

variety of food locations and options, room service

room service was quick, accurate and very

room service prompt and courteous:-) i would stay there again

you with almost anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

only negative would be the variety of the room service breakfast menu

responsive front desk, brought up amenities and room service quickly

self service laundry is also a plus but it's not free, costs $6 for washing and drying

breakfast was great

clean rooms with full kitchen.

breakfast was just a muffin pastry

i appreciated there being a gym on the premises

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

staff was very helpful and, with the exception of there not being enough towels at the pool, everything was fantastic

the restaurant and bar were convenient, it was nice to be seated outdoors

the bar soap doesn't lather well or rinse easily

peloton did not work in the gym. my room was not cleaned after the first night.

room service was great

spent just as much on parking

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good

advertised to be available until 10pm

about it was the food from the associated restaurant i had four meals, three of them were through room service

the hotel met all of our needs. the restaurant had a good variety. room service was great!

really far walk no restaurant or room service

we tried to order room service but couldn't because the grill did not have enough staff.

is no room service

breakfast, rooms, room service

room service took too long.

no room service

restaurant not associated with hotel so you can t charge things to room or order room service

i would have liked for there to be room service.

we were able to stay cool in the room and got room service for lunch and dinner, which really alleviated our stress and was also absolutely

room service - coffee was not good but absolutely everything else was perfect

room service was quick and convenient

everyone was friendly and helpful. room service was very good.

room service was excellent. i loved the burger!!

room service was decent and sheet were always clean

room service is good

room service has changed

there was no breakfast! no amenities! no room service, no housekeeping, none!

friendly staff .room service is perfect. great breakfast buffet!

room service was fantastic

patricia from room service

poor contact ordering room service

the hair in the shower, i ordered some pancakes via room service that were actually pretty disgusting

great location and fast room service

to get information on room service menus as well as additional items for a birthday surprise took over a month

were noise issues with our room and they resolved it well, giving us a room upgrade and free room service, so it was nice to see a hotel really address an issue

room service for breakfast ,etc was excellent meal especially in 15 degree weather outside

drink and food prices were very high. the room service menu was too limited.

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

wifi can get spotty, but you can ask for an ethernet cord!

full buffet breakfast

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no keys and no check-in process, you get the

my one bedroom apartment was comfortable and quiet with a small kitchenette, gas fireplace, light blocking drapes and very nice bath products

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

room service breakfast was very fresh, and delicious

room service was very quick and delicious

an item i ordered didn't come my room service so they took it off my bill

see above re breakfast. room service was good generally.

revised room service boxed options isn t really that great.

room service was excellent and quick.

room service food was really good

lack of room service in the proper sense.

guess the only thing i didn t like was the room service menu was limited and didn t actually come to the room

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

quiet the bar down with some sound suppression or move the check in desk

the kids loved the pool and we had the area to ourselves

the gym was outstanding

everything around the hotel closes at 10 and the pool was small

everything from the check-in process to room service to bar 10 to the concierge desk to the location

this was our second stay at this location and the staff and room service were excellent

room service was quick, easy and affordable.

room service was quite pricy

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

absolutely beautiful hotel with darling rooms. room service was delicious.

the price of the food and limited room service menu.

room service was prompt, friendly and delicious

breakfast was good, overpriced but considering it was room service so that was expected

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

location. doormen. butler service. room. housekeeping. room service.

room service cooking soup that warmed my stomach

a bit of long waiting time for the breakfast on weekends.

excellent service, particularly from the butler. enjoyed the gym and spa. the

we like room service so a lot can improve in this domain .

room service between 9pm and 7:30 am

very late room service so not always done when we had been out for the day

we were told room service was available until 0930pm but no menu as it was only available from tv

in room service can be ordered from the tv which is a great idea except that the options are limited

in the hotel, complimentary tea and coffee all day in the lounge with a bar and restaurant with room service options

comfortable room. super quick checkin. great room service.

is no late night room service, no food post 11

parking situation and excessive room service charges.

room service