clean, quiet, professional; free and easy parking good pool

the kitchen was beautiful and the other amenities were top notch

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

clean, friendly staff, good breakfast.

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

d brought it up to our room as there is currently no room service) and it was outstanding

room service valet service breakfast menu

ud83dude05 also by mistake they charged my room service for water, which i did not use

protocols prevented any kind of room service

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

they should have in a future, a restaurant that can serve room service.

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service or even free breakfast

is no room service

room service did not deliver towels requested

only negative would be the variety of the room service breakfast menu

no room service or continental breakfast other than that it was perfect

you with almost anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

room service was quick, accurate and very

ere is a whole foods about 10 minutes walk from the hotel) be

responsive front desk, brought up amenities and room service quickly

room has full kitchen and the hotel has washer and dryer downstairs you have to use coins , the open buffet is

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

i appreciated there being a gym on the premises

the accessibility. the lift in the pool specifically.

the gym is well-equipped and allowed me to

excellent room service and staff, with very helpful reception personnel

wish there was room service

i hadn t realised there was no room service but couldn t fault it otherwise.

didn't like the fact that there was no room service

spent just as much on parking

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

the bar soap doesn't lather well or rinse easily

ian in the bar was hands down the best bartender i have had in years

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

spacious clean and comfortable, laundry facility and swimming pool

location desk lighting restaurant prompt room service

really far walk no restaurant or room service

room service was mediocre

fantastic for the purposes of my trip

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

we were able to stay cool in the room and got room service for lunch and dinner, which really alleviated our stress and was also absolutely

room service - coffee was not good but absolutely everything else was perfect

no room service

everyone was friendly and helpful. room service was very good.

the breakfast and room service were top-notch

no room service but light complimentary breakfast was nice and easy

the overall atmosphere and adjoining restaurant with room service options

we enjoyed room service for dinner from the onsite restaurant

is no room service

no room service

room service was excellent. i loved the burger!!

room service has changed

there was no breakfast! no amenities! no room service, no housekeeping, none!

you have to go to the lobby to pick up food--room service is extra.

staff, clean room fast and simple to use room service

friendly staff .room service is perfect. great breakfast buffet!

call was not answered when i called for room service dining

poor contact ordering room service

room service was fantastic

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the lobby shop

i enjoyed the cable and also used room service to order some champagne for my boyfriend and i

loved that it was pet friendly and the room service was spectacular

to get information on room service menus as well as additional items for a birthday surprise took over a month

room service food, was

room service was fast and arrived hot

room service and meals available via room service was/were excellent

room service was very quick and delicious

see above re breakfast. room service was good generally.

bed, clean room, room service great

tithe room service was also still available and the food was delicious

small gym thanks for nice and friendly stuff

beautiful location in a central, safe neighborhood, really helpful front desk, continental breakfast--just an all-around wonderful place to stay

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

my one bedroom apartment was comfortable and quiet with a small kitchenette, gas fireplace, light blocking drapes and very nice bath products

the rooms are large with kitchen essentials

room service was tacky being delivered in a bag

room service is non existent

revised room service boxed options isn t really that great.

lack of room service in the proper sense.

room service was excellent and quick.

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

pricing for room service and the $10 charge added to have them bring it up.

room service was quick

from reception to room service to concierge everything was great!

everything from the check-in process to room service to bar 10 to the concierge desk to the location

no room service until 7:00.

thermostat worked well, room service friendly and efficient, facilities up to par

room service was prompt, friendly and delicious

there is even an option for pups on the room service menu, which we ordered and he loved

absolutely beautiful hotel with darling rooms. room service was delicious.

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

room service cooking soup that warmed my stomach

location. doormen. butler service. room. housekeeping. room service.

ce, in 4 breakfasts)

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

room service was hard to contact and the restaurant was too busy to give us a

very late room service so not always done when we had been out for the day

in room service can be ordered from the tv which is a great idea except that the options are limited

we like room service so a lot can improve in this domain .

no room service after 9:30 pm

room service is amazing

parking situation and excessive room service charges.

room service

comfortable room. super quick checkin. great room service.

i ordered room service and also dined at the hotel s restaurant and found the food to be excellent

the room service was out of this world. all of the food was delicious.

room service was good and timely

room service doesn t answer the phone 50% of the time

room service

room service costs a tad on the high side for what it was, although to be expected in this level of

room service ends early

s supposed to be available during the weekend and it

room service location and property itself is great.

the staff were welcoming and friendly, and the food served through room service was delicious

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly closes early

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

the kids loved the pool and we had the area to ourselves

ol, fitness), and generally just a pleasant place

the reception was really nice and spoke my language), comfortable room, cool amenities available

room service for dinner was quickly delivered and reasonably priced

no room service on christmas day

perhaps room service? chilled water filter?

no room service to clean rooms

perfect location and great room service.

no coffee/tea available after 9am unless you want to sit in the restaurant or order room service

look out for extra charges such as room service related to your

to detail: serving the room service coffee

w quality) with cold milk considering the coffee costs almost 15 usd

room service

clean, room service is good, also flexible with early check in and check out, just be nice

room service ok but not like sitting down at table

no room service due to covid

no room service

i was disappointed in the room service food

room service is very expensive they add and extra delivery fee on top of 22% service fee and the

room service was extremely good and received fast

super location, great comfortable room. great tv. good room service

room service options were somewhat limited, but the food was great.

more options for dinner on the room service menu.

no room service.

no room service room fairly small for the price

the bed was extremely comfortable, the room service was very attentive and polite.

breakfast/dinner restaurant option, 10 post fit the basic requirements, a true restaurant w/room service would have been perfect

no room service!! 1 restaurant open limited hours. expensive parking. no microwave in room.

one bartender - regardless of their proficiency - cannot service the bar, the dining room and room service without someone receiving less than excellent service

there was one young lady having to wait tables at breakfast whilst also delivering room service

small room , uncomfortable foldable bed , have to request room service

room service was great

om service) it was delicious

during check in

only room service

room service got every item on my dinner order wrong

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

room service hours were unacceptable and may cause us to not stay at ritz any longer.

breakfast room service, no menus in room or online was told go to lobby for menus

restaurant was convenient, but it would be nice to adopt a more modern method for ordering room service

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

was great, room was clean, room service was good

to bother to change it and with the later service hanged outside, we were awakened by room service knocking at the

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive