i hadn t realised there was no room service but couldn t fault it otherwise.

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

room service was great

didn't like the fact that there was no room service

staff, clean room fast and simple to use room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service was excellent. i loved the burger!!

you have to go to the lobby to pick up food--room service is extra.

amazing room service

variety of food locations and options, room service

the staff of ms sammy very warm and friendly, and room service are so careful.

parking should be free for hilton members and room service is too expensive

room service and toiletries we had forgotten were to our room especially fast

room service is quite expensive

room service was quick and convenient

everyone was friendly and helpful. room service was very good.

room service food was just okay.

the breakfast and room service were top-notch

i would have liked for there to be room service.

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the fellow who delivered room service my first night was very professional

room service valet service breakfast menu

d brought it up to our room as there is currently no room service) and it was outstanding

restaurants and room service i

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

there isn t room service. but, the attached restaurant is super convenient.

we enjoyed room service for dinner from the onsite restaurant

room service took too long.

restaurant not associated with hotel so you can t charge things to room or order room service

no room service

in room service can be ordered from the tv which is a great idea except that the options are limited

very late room service so not always done when we had been out for the day

room service was hard to contact and the restaurant was too busy to give us a

we were told room service was available until 0930pm but no menu as it was only available from tv

no room service after 9:30 pm

room service and meals available via room service was/were excellent

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

an item i ordered didn't come my room service so they took it off my bill

room service breakfast was very fresh, and delicious

like 75-80 the entire time) 2) no early check ins 3) pretty dirty and run down 3) late night room service randomly closes early

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

the staff were welcoming and friendly, and the food served through room service was delicious

also, room service was not available which i think is weird during covid because it seems more

room service was great

room service was fantastic

no room service or restaurant due to covid.

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the lobby shop

poor contact ordering room service

the hair in the shower, i ordered some pancakes via room service that were actually pretty disgusting

this was our second stay at this location and the staff and room service were excellent

beds, clean room, and great room service

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

room service was quick

room service was quick, easy and affordable.

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

thermostat worked well, room service friendly and efficient, facilities up to par

the room service is great and fast

absolutely beautiful hotel with darling rooms. room service was delicious.

there is even an option for pups on the room service menu, which we ordered and he loved

revised room service boxed options isn t really that great.

guess the only thing i didn t like was the room service menu was limited and didn t actually come to the room

room service was tacky being delivered in a bag

lack of room service in the proper sense.

the 24 hour room service food was promptly delivered and delicious

loved that it was pet friendly and the room service was spectacular

were noise issues with our room and they resolved it well, giving us a room upgrade and free room service, so it was nice to see a hotel really address an issue

room service for breakfast ,etc was excellent meal especially in 15 degree weather outside

i enjoyed the cable and also used room service to order some champagne for my boyfriend and i

to get information on room service menus as well as additional items for a birthday surprise took over a month

room service was good and timely

room service costs a tad on the high side for what it was, although to be expected in this level of

room service doesn t answer the phone 50% of the time

excellent room service menu

the room service was out of this world. all of the food was delicious.

apartment was super clean, spacious, with good storage, wifi, a nice bathroom and small kitchen with enough to cook a meal

perhaps this should be explained on sheet with wifi info

my one bedroom apartment was comfortable and quiet with a small kitchenette, gas fireplace, light blocking drapes and very nice bath products

but you can buy groceries at the local supermarkets and cook in the small

wifi very good

room service cooking soup that warmed my stomach

location. doormen. butler service. room. housekeeping. room service.

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

excellent service and wonderful breakfast .

not being able to order room service.

comfortable room. super quick checkin. great room service.

room service

great location, extremely polished and friendly staff and delicious room service!

in the hotel, complimentary tea and coffee all day in the lounge with a bar and restaurant with room service options

we had all the support we needed, the service was great, the room was spacious, and the room service was very good

perhaps room service? chilled water filter?

check in was smooth, staff were courteous and there was a good room service menu

the staff was friendly and welcoming, room service came early, starbucks is in the

no room service on christmas day

you could have room service as an option

look out for extra charges such as room service related to your

room service

w quality) with cold milk considering the coffee costs almost 15 usd

location, room, bed, staff, room service, restaurant, food, and housekeeping were all amazing

so i wasn t able to get dinner from the restaurant at the hotel, but i did get breakfast

om service) it was delicious

room service was great

room service 24/7 is important too

the room fee included a $20 voucher for the hotel restaurant / room service, which was not transparent until check in

clean, room service is good, also flexible with early check in and check out, just be nice

hotel restaurant was closed for remodeling but they did have room service available.

no room service

room service ok but not like sitting down at table

i was disappointed in the room service food

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

fantastic for the purposes of my trip

he staff was very helpful and pleasant but relaxed; the room service situation was

we tried to order room service but couldn't because the grill did not have enough staff.

i recall correctly), room service was not available at 8pm on sunday night due to the restaurant only having one server

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash lorry was right outside our room and woke us at

also breakfast is not included in prices and is very expensive

no butter with muffins for room service

staff were very professional from room service and house keeping

room service was great quick and a good

room service options were somewhat limited, but the food was great.

and they say room service is

during check in

the room service is excellent

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

only room service

room service got every item on my dinner order wrong

room service, no housekeeping and when we had some on the fourth day they made the beds with our

way too expensive for what you get, no room service, no real restaurant

room service was excellent, valet parking a park and the location was superb

there was no room service, but that s because of covid, and couldn t be avoided.

a jack hammering noise when any room uses hot water, no room service

there was no room service menu or any hotel packet that told you when checkout was or

the bed was extremely comfortable, the room service was very attentive and polite.

wish they had room service for breakfast.

breakfast/dinner restaurant option, 10 post fit the basic requirements, a true restaurant w/room service would have been perfect

no room service room fairly small for the price

wish breakfast room service was available. nearby parking was very expensive.

room service menu for food was limited

location great, staff friendly, room service fast

i would also recommend getting a restaurant that has room service

ordered room service once and it was

due to covid pandemic rules, no breakfast room service available, but there is coffee shop downstairs, dd and starbucks nearby

room service was fast with plenty of selections

the price of $23 for room service mac n cheese meal.

room service was perfect

what i like best is the cleanliness, decor, room and room service, staff, hotel is lovely.

is very well located, the rooms are spacious and comfortable, clean, location is just perfect, room service (and the dinner was superb) (-)room service forgot 5 items 3 that were ordered over the phone and essentials like silverware and (-)of covid, many of the guest services we re not being offered (such as the restaurant, bar, and room service) (-)coffee/tea pot also would have like different room service options and more info on nearby (+) wish room service wasn't quite as expensive add on but forces me to get out and pick it up (+)clean, spacious rooms, courteous staff. excellent location. good food in room service. (-) room service said it would be about 20 minutes, ended up being an hour (-)restaurant/room service very pricey, but it's boston. (-)no room service, you have to order online and picking (+) rooms always very clean, room service very efficient

the breakfast was excellent and the bar was very

the hotel has so much to do, such as yoga classes, organized runs, a swimming pool, gym, and sauna

kids called him ross-ume

kids received a small welcome package on arrival

room service breakfast was wonderful and the hotel is nicely located a half block from a subway

kitchen closed early for room service friday night. was compensating with 3 breakfast vouchers.

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in the hallway for a good full day and overnight

to bother to change it and with the later service hanged outside, we were awakened by room service knocking at the

broken ac slow restaurant and room service. no newspapers

responsive front desk, brought up amenities and room service quickly

closed in the evening and the front desk person made sure we would be able to place an order for room service

to ask twice for room service

staff went above and beyond to help us during our stay, the hotel was spotlessly clean and we had room service on every day we requested it

there is no room service

no room service

i never requested room service

staff, room service

convenient, restaurant close by, room service

no room service or continental breakfast.

staff was not very comprehensive when we request for room service

in room wasn t working so we had to go down to the restaurant to order room service, not a big deal just alittle

room service was fast and helpful

room service need improvement

only complaint was that we ordered room service, i received a waffle, and it was room temperature

t room service will bring it)

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

decor, pleasant staff, espresso bar in the lobby, comfortable, clean room

everything around the hotel closes at 10 and the pool was small

the kids loved it

travel using train lines within walking distance, indoor pool is located on the second floor and gym as well for privacy, restaurant inside

if there was a recommendation it would be to expand the room service menu to include child friendly meals as very small menu

room service menu

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

convenient location, great cocktails & room service

room service was fast

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

the gym was modern and the equipment in good working order

laundry facilities, pool & great restaurant

heated pool. friendly staff

room service was great

liked the room service and people at the desk, the location

staurant, bar, room service, etc.).

during covid most amenities are not available

room service for breakfast was good

the staff has been great! the food we ordered through room service was outstanding!

order wine to my room one night, you can't actually order from the waterline and the selection of room service wine is horrible and expensive

could not call down to front desk or for room service

location - room location - room service

i downloaded it for ease however ended up utilizing the room service phone for orders

room service for the first time and my burger was very rare i asked for medium well and it was very

clean, friendly and helpful staff, room service was excellent, lovely view of the

room service was prompt and food hot and delicious

room service was prompt and the food was delicious

room service and other staff members were extremely welcoming, professional and quick to assist!

house keeping/room service was very friendly and helpful

after calling room service they came up with 2- 6 ounce bottles, no ice, then they had to get me ice because i

i ordered room service one night and the whole process was easy, the food wonderful and the

from the valet parking, doormen, front desk, room service, housekeeping and the bartenders - all went above and beyond in making our stay

the ipad useful for weather updates, recommendations for restaurants in the area and for ordering room service