we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

limited breakfast hours

room service staff was so friendly over phone and at the door even at 1:00 am

no room service after the first night for a 3 night stay

had to walk down to front desk to get their

the food menu was overpriced in my opinion. didn't order room service because of it.

room service

room was clean, beds were comfortable, room service was great

i like the fridge in the room, big bathrooms, and availability of room service

) way, way overpriced room service

hotel also has 24 hr room service

other than that was an amazing stay with expensive room service

if the room service was up and running

room service cost a

the bed is comfortable,room is clean,room service is ok

not providing daily room service, requested room service but still did not provide

staff was informative and very pleasant room service was wonderful and food was very good

extra charges for room service. awkward to find which left turn leads to hotel.

room was phenomenal, every detail of the hotel, breakfast, swimming pool, staff, room service, etc

also, it would be nice to have a limited menu for room service

pool was very warm, adequate for laps and a splash, gym nice extras like

breakfast was perfect and good wifi

clean, quiet, professional; free and easy parking good pool

the front office lady luana was excellent. got me a room quickly despite being an early check in

very pleased with the selections you have for breakfast.

they should have in a future, a restaurant that can serve room service.

room service did not deliver towels requested

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service or even free breakfast

is no room service

responsive front desk, brought up amenities and room service quickly

the room was comfortable and clean and had everything we needed for a night away with our little kids

i appreciated there being a gym on the premises

the room was comfortable and clean and had everything we needed for a night away with our little kids

heated pool was awesome!

breakfast was just a muffin pastry

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service valet service breakfast menu

ud83dude05 also by mistake they charged my room service for water, which i did not use

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

my experience with room service was very slow

and dinner from henrietta s table

room service prompt and courteous:-) i would stay there again

you with almost anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

variety of food locations and options, room service

room service is quite expensive

room service was quick, accurate and very

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

staff was very helpful and, with the exception of there not being enough towels at the pool, everything was fantastic

the restaurant and bar were convenient, it was nice to be seated outdoors

the bar soap doesn't lather well or rinse easily

peloton did not work in the gym. my room was not cleaned after the first night.

we tried to order room service but couldn't because the grill did not have enough staff.

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

fantastic for the purposes of my trip

it was clean and the room service food was good

about it was the food from the associated restaurant i had four meals, three of them were through room service

excellent room service and staff, with very helpful reception personnel

spent just as much on parking

ich the website didn't relay the fact that it cost anything) and room service which was extravagant for what i got, a simple and bland meal

room service was great

didn't like the fact that there was no room service

is no room service

breakfast, rooms, room service

room service took too long.

no room service

restaurant not associated with hotel so you can t charge things to room or order room service

i would have liked for there to be room service.

we were able to stay cool in the room and got room service for lunch and dinner, which really alleviated our stress and was also absolutely

room service - coffee was not good but absolutely everything else was perfect

room service was quick and convenient

everyone was friendly and helpful. room service was very good.

poor contact ordering room service

friendly staff .room service is perfect. great breakfast buffet!

since the restaurants and room service were closed, the hotel included a credit to buy food/toiletries in the lobby shop

patricia from room service

room service was fantastic

you have to go to the lobby to pick up food--room service is extra.

room service was excellent. i loved the burger!!

amazing room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

room service was decent and sheet were always clean

great location and fast room service

to get information on room service menus as well as additional items for a birthday surprise took over a month

were noise issues with our room and they resolved it well, giving us a room upgrade and free room service, so it was nice to see a hotel really address an issue

room service for breakfast ,etc was excellent meal especially in 15 degree weather outside

drink and food prices were very high. the room service menu was too limited.

very much appreciated the early check in and staff holding luggage in lobby after we checked out but didn t fly out until

wifi can get spotty, but you can ask for an ethernet cord!

full buffet breakfast

free nespresso coffee machine - well equipped room with kitchen - big room and good location in back bay - no keys and no check-in process, you get the

my one bedroom apartment was comfortable and quiet with a small kitchenette, gas fireplace, light blocking drapes and very nice bath products

room service.

room service food was really good

room service is non existent

lack of room service in the proper sense.

room service was tacky being delivered in a bag

room service was very quick and delicious

room service and meals available via room service was/were excellent

room service breakfast was very fresh, and delicious

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always prompt which makes a difference and made us more likely to order

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with ease

everything from the check-in process to room service to bar 10 to the concierge desk to the location

room service was quite pricy

room service was quick, easy and affordable.

redeemable card at the restaurant on one side or the deli on the other side, or to use toward room service- so you say great thank you, and you proceed to use it but it s a scam

very expensive parking and room service charges.

thermostat worked well, room service friendly and efficient, facilities up to par

the price of the food and limited room service menu.

breakfast was good, overpriced but considering it was room service so that was expected

the room service is great and fast

there is even an option for pups on the room service menu, which we ordered and he loved

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

room service cooking soup that warmed my stomach

location. doormen. butler service. room. housekeeping. room service.

excellent service, particularly from the butler. enjoyed the gym and spa. the

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

was no room service or bar service available it bothered me since i didn't find out until check- in, and

toilet was very dirty. room service was late and the food wasnt that good.

the hotel advertises food and room service

we kept asking for room service to clean it but it was never adequately done or they would come late in the day

m)