i love has pool and a nice decoration

super recommend the hotel, has clean and comfortable rooms and has pool

the hotel has clean and comfortable rooms the best you have pool

the room was very nice and big we love the pool, we will definitely come back

were excellent room service was excellent room was clean and well appointed all staff were helpful and

good bed and good parking..

breakfast is standard

better breakfast items and options

4 star hotel, but after 23h you can not get nothing, no even a bottle of water since the bar close at that time

good speed of wifi

plus laundry facilities

the bar food and coffee were excellent

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

only facility that we felt could have been better was the lobby bar which closed a little early

elena was her name) was super friendly and the fact that you don't have to pay for the parking gym or sauna

close to the metro to get into madrid. free parking. lovely clean room with a great view.

wifi v

the offer of the bar and room service offer food is very low and limited.

the breakfast was very good

everything was new, clean. breakfast was excellent. easily accessible from motorway

i believe all the families with kids tell you thank

like ihg) and breakfasts

parking outside the front was very straightforward, although we were told there was also hotel

some problems with the wifi although they were resolved successfully

free parking under the hotel with easy access to the motorway network around madrid

spacious. nice bathroom. parking available. good value for a night stay while traveling.

finally logged in to unsecured wifi from restaurant downstairs

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

rooms and bar and absurd pricing also i paid for a room for three and the room was single

food and bar service available at very reasonable prices

staff and especially the bar staff were kind, and caring

good wifi

choice of food for breakfast

the breakfast was good and it had a good selection

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast, bedcom

breakfast is good

only positive point with this property is the comfortable bed and parking at street in front is guaranteed

my window had views to a cover parking

there is on road parking in front of the hotel

warm welcome bar and restaurant on site.

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

-room service top notch

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

room was very good and the actual premises easy to find and plenty of parking

staff is very supportive, and the rooms were super clean and every day we had room service

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

served for the hotel guests) +

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

there was no bar open due to covid

free parking. 15 into centre of madrid in uber.

parking underground was convenient

good breakfast quiet hotel plenty of onsite parking clean and spacious room

included sheltered parking. friendly staff.

off the expressway, plenty of parking spaces, good breakfast and dinner

safe parking friendly staff value food i

cleanliness and room service ,food

as having minibar but it was empty and i arrived after room service terminated

staff could be more friendly don't try to avoid duty-like room service

exclusive free parking. good facilities. easy access to highway and madrid via metro

ich is super cold, and we had 3 sick kids

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

the room was very small for 2 adults and 2 kids

free private parking

the staff were very friendly and the breakfast although quite limited was still ok

near from warner park, a good option for families with kids

some variety in breakfast, like eggs/bacon, but everything else was good

and there was nothing available to eat the cafeteria was closed from 14:00 to 20:00 ditto for room service :-( the hotels reaction was to direct us to a cafe at the service station on the other (+)was nice but as a 4 star hotel i would have thought the restaurant would be open for room service but no service at all (*)room service cloaed, restaurant closed, no water in room ,no tea/coffee, no hair conditioner

staff were excellent. food exceeded expectations, especially the breakfast.

we had the best breakfast in the whole trip

breakfast is pretty good and there are a small restaurant where you can find tasty dishes in the

free underground parking available to

room service provided an iron without table and the next day they took it without permission

our room was beautiful and room service was great

no option to order room service after 11.00pm

room service is only at specific hours starting 1

the room service is very nice

room service is available

the room service menu it was saying from 07:30 but when we were calling to order coffee they were

toilets were clean and room service was prompt

room service is poor, no tea, coffee, water boiler, and no iron

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

high-speed wifi. close to city center.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

staff, clean room with large comfortable bed, amazing buffet breakfast with lots of variety, and room service daily

room service staff really noisy in the corridors outside the room from very early in the morning

the room service was expensive and the waiter was rude.

as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service minimum charge

a very efficient room service is also provided

paying so much for the stay in a below average room, they are charging 5 extra for hotel room service like ordering food

the location is awesome. room service is great. the pool and the gym are nice.

ordered room service it came in a bag with disposable cutlery

bar is lovely and reasonably

bar, a restaurant, a pool, also a laundry room)

special thanks for a well-equipped gym, one of the best hotel gyms i've ever seen

laundry facilities a big

service was excellent, breakfast was great with a million choices; i loved the gym-it had plenty of cardio machines and equipment; lots of places to hang out and relax in and

with inviting social areas, comfortable workspaces, a ping-pong table, a playstation 5, free laundry 24/7 and a modern gym equipped with towels and free water

view of the palace, 24/7 reception, really good breakfast, laundry machines

location is superb with the hotel being located in a great street for tapas and bars

very low wifi signal in the room.

they honored the quiet time of 11 pm given that there is a restaurant and bar inside the hotel premises

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to bed

wifi was very poor.

the small bar downstairs beside the reception was a bonus

wifi was poor

literally fifty bars and restaurants on your doorstep but room was quiet

wifi sometimes not working - telephone in room didn t work

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

good wifi