and there was nothing available to eat the cafeteria was closed from 14:00 to 20:00 ditto for room service :-( the hotels reaction was to direct us to a cafe at the service station on the other (+)was nice but as a 4 star hotel i would have thought the restaurant would be open for room service but no service at all (*)room service cloaed, restaurant closed, no water in room ,no tea/coffee, no hair conditioner

hotel offers free parking, onground and underground

staff were excellent. food exceeded expectations, especially the breakfast.

the breakfast had everythink you could think of and was lovely

breakfast is pretty good and there are a small restaurant where you can find tasty dishes in the

great location near resteraunts and shops. breakfast good

the staff were very friendly and the breakfast although quite limited was still ok

excellent all round plus free parking

wifi, bedroom, bathroom, next to shopping area

the breakfast very good. the room cleaned.

the secure on-site hotel parking was the reason we chose to stay here originally

posh place at budget money , nice area, good food and a bar. underground parking.

parking could be better as i am disabled but ok

the free parking was a real bonus

the parking was a bit messy

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

staff and especially the bar staff were kind, and caring

good wifi

everything was very clean, and we had a frigo bar in the room with bottle of water for free

cleanliness and room service ,food

as having minibar but it was empty and i arrived after room service terminated

staff could be more friendly don't try to avoid duty-like room service

are likely going to share the breakfast with a tour bus of people, expect it to be full and a long line

good wifi close to the shopping

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

-room service top notch

good parking albeit outside

breakfast spread is the same daily with limited options so for long stays it could get pretty

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

the breakfast was good and it had a good selection

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast is good

the offer of the bar and room service offer food is very low and limited.

the breakfast was very good

it was clean and the breakfast was fine

i believe all the families with kids tell you thank

friendly staff, nice comfortable clean room and hotel area, simple yet nice breakfast

wifi v

close to the metro to get into madrid. free parking. lovely clean room with a great view.

the wifi the bed keeps moving..

there's gym and turkish bath included

limited bar service / hours.

there is on road parking in front of the hotel

only positive point with this property is the comfortable bed and parking at street in front is guaranteed

my window had views to a cover parking

plus laundry facilities

the bar food and coffee were excellent

good speed of wifi

the parking was excellent

free parking and plenty of food choice in shopping

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots available

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

safe parking friendly staff value food i

good breakfast quiet hotel plenty of onsite parking clean and spacious room

parking underground was convenient

included sheltered parking. friendly staff.

silence, clean, parking.

excellent evening meal, fantastic breakfast, staff were all helpful.

location, friendly staff, clean, garage parking

the breakfast was very good and great value for money

convenient location. safe overnight parking

great bar food, lots of choice and frequented by many locals great

room service is available

room service is poor, no tea, coffee, water boiler, and no iron

toilets were clean and room service was prompt

the room service menu it was saying from 07:30 but when we were calling to order coffee they were

breakfast menu could do with more variety of eggs and other things but still had plenty to choose

a small breakfast was included

rooms, great bar especially the lady behind the bar

the breakfast is not that good, don't have many options and each person can only get one coffee and one

nobody there to check us out and no breakfast until 9am

no problem with parking

the small bar downstairs beside the reception was a bonus

room service was fast and efficient, and the mini bar had just the right amount of

friendly staff central location. room look great after room service each day.

arrived after restaurant had closed. no room service option.

the room service was good and staff very friendly

rooms were well-kept and the room service was amazing

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

when i called room service, he said, don t have kettles for the room

no coffee in the room but excellent room service

room service was very limited in the evening which is a shame when you're arriving late

prices for room service were a little too high

rooms a and b next to the restaurant did not have good wifi, they should consider boosting the signal during working hours

free secure parking, nice rooms, comfortable bed and good fast wifi

ideal location just off m50 bar & restaurant staff really friendly.

easy free private parking

it is very nice to have easy private parking in an area without too much traffic

restaurant or room service when we arrived

room service food was delicious and convenient after a late arrival

initially no room service but came later coffee machine in room but no tea, i had to keep asking for milk no

was great but we ordered room service/food and it was cold and not very appetising

wifi, cleaness

super recommend the hotel, has clean and comfortable rooms and has pool

the hotel has clean and comfortable rooms the best you have pool

i love has pool and a nice decoration

the room was very nice and big we love the pool, we will definitely come back