free restaurant room service was great addition

and room service could have been a lot faster

didn't see any options for room service

don't deliver room service.

fabulous room service pizza from the parsons collar

food from room service was ok. breakfast was good value for money. staff absolutely lovely.

room service breakfast was sensational, great quality fresh food

topped off my great room service and delicious breakfast

excellent customer service and the food/room service was great.

of minor slips on service

same menu choices in all restaurants/bars and room service

asked for some water as i had a kidney infection, room service lady when i told her about infection went to get me more water

very proffessional service, room service and food outstanding.

breakfast was really good even though there was only room service but we enjoyed it

room excellent the most comfortable bed, room service exceptional staff amazing.

restaurant room service everything apart from bedroom

the room has a lovely large bed, decent tv, fridge, room service, and free spa toiletries

have rated it excellent but for the knock on the door late at night with room service trying to deliver a sandwich i ignored it first time but he came back for a second go

room didn't work, it was reported when i arrived although nothing was done about it, we ordered room service both days but we couldnt order by phone we had to go to reception

room service was terrible

though staff were happy for me to take ordered foof back to

no room service available when i stayed

no room service.. limited menu for dinners

great room service with excellent food

room service also not clearly signposted still not sure if it exists

the room service was delicious and plentiful

i had room service afew nights again was a pleasure

room, breakfast, room service!

), and would be nice to have had a few more options for room service menu - like sandwiches / smaller plates

comfy bed, got room service rather than leave my dog in the car in the cold, and it was great service

reception staff, the spa staff, the housekeeping staff, the spa, the harbar room service food, cleanliness, studio suite and the bed was divine

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

room service prompt

the breakfast was lovely and the room service the place is amazing

fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

i booked the breakfast to be room service

charge), i was not disappointed, it was amazing

) breakfast room service was slow and a little sloppy

we had room service at the night, it was perfect for us

work trip, very friendly, clean, lovely food by room service, good value

it was supposed to have room service but it did not

the room was lovely, both the room service and breakfast were delicious.

it could do with the bathrooms being updated a bit, and the room service was very limited

was central and the food and dining room service was excellent

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

no room service available any time

room service aswell as we arrived late, they really took in consideration of the allergies we had

i really couldn t fault it. fabulous mini break! room service option would be nice :)

wifi was erratic and top room with roof slope disappointing

wifi unreliable

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

breakfast nicely hot but was not tasty as no salt or pepper provided with room service

no room service due to minimal staff,on website states otherwise

above and beyond, very helpful and friendly , great breakfast and room service

friendly,pleasant staff. breakfast very good. the fact they accepted dogs. room service.

expensive room service

had a function on whilst we were staying, so there was no room service so we had to eat at the bar

wasn t overly impressed with the room service food quality, the chips were hard and cold and the pizza wasn t very

didn't use room service but looked good woth some options available 24hrs

in our luggage the room cleaning not really good if we asked for anything from the front desk or room service we had to go bring it by ourselves

we stayed in the junior suite and the service was incredible, from the complimentary wine, to the room service, to the most comfiest bed we ve ever stayed in, the stay was exceptional and we will

staff we met from reception, to concierge, room cleaner, room service were so professional, pleasant and super helpful

the room service details were lovely

the bar was good too and the room service pizza was a real treat

6 to have room service each time

view was excellent, quite room on the 5th floor and room service very good considering the covid 19 proposed restrictions of services

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

room service and the food was not very hot for my friend

we stayed 7 nights and got no room service

room service collection well organised

not enough food choice in room service

�R_

good room service, good location, big and clean room.

room service and staff were very friendly

it was difficult to get room service

room service was not available due to a function

no room service and the restaurant is in a building round the corner so you get wet if it s raining

water was left outside the shower area, so i called room service after my morning shower

there wee some room service available i could have

of room service after 9

room service could of been a bit better

30 pm and with a 2 year old that was to late but we overcame it with room service which was

price for room service quite high.

room service options, there should be a better menu to choose from as room service always cost

the restaurant provides great quality food, breakfast and room service

have to pay a service charge for room service if you order from your room, but if you order at the bar to your room you don t pay

comfortable room, bed. lovely staff. room service great, if a little overpriced for a salad.

excellent room service. comfortable. all staff very well trained.

room service in the evening was fast and efficient, food was good and hot

availability of room service

room service would be a plus with little ones in tow

the room service food i had one night was disappointing

breakfast was amazing and the room service just the same very quick and efficient, the room was perfect and the bed was so

the steak was absolutely delicious and room service fantastic

phoning for room service was hit and miss with the terrible phone in the room

some really new hi-tec stuff going on in the room were your able pay for & order food & drink for room service plus lot's more from the google gismo

room service

comfy bed, like the gadgets within the room, free wi fi, room service was great

i would have liked room service to have been more flexible and longer

the room the bar the room service

breakfast fantastic - we really loved our stay, the honesty bar and the views - thank you

only negative was the location on a hill, but with parking available near the entrance it was alright unless you had mobility problems

only problem was there was only limited parking on the top level

the connection with wifi was very intermitent

always had a parking space

and atmosphere breakfast was delicious and good range on the menu loved the atmosphere of the bar down stairs and couldn't hear anything from in the

10 per day on esplanade

she runs the bar as well as the accommodation and despite the pub being busy, was keen to check the room met our

free wifi was good and very necessary

sereeta in the bar was absolutely delightful too, even though we were a little late leaving the bar

bath in our room bar and restaurant menu very disappointing call for room service but no one replies so had to get dressed and go

the room service staff came into the room twice before the checkout time

ved the idea of room service meals designed especially for dogs)

there was no room service facility

very dog friendly

this long established hotel is a classic for its history, its wonderful staff (reception, room service, breakfast, dinner, baggage handlers) is what truly contributed to this hotel's old (-)stay, our only issue was no response when we called reception/room service a couple of times but think the staff were just busy dealing with other customers at (-)room and bed was too small in comparison to other similar priced hotels and the room service menu is limited (-) we did ask if we could be served room service sandwiches in the lounge and that was agreed, and we were then able to have a drink

the restaurant was closed and the food in the bar was pretty poor as was breakfast which was also understaffed

parking. due to building work spaces are limited.

com property was lovely and plenty of parking

dishevelled but this was certainly not the case arriving at the montagu through the rear secure parking area through the pleasant and well maintained garden

which was a good thing as it prevented me ordering room service at 22:39 when i should have been asleep

kettle in room didn't work, i explained this to room service on the way out, she said i missed the switch; funny that i have been using electric

the poor lad at the bar was expected to service the bar and the restaurant and room service, restaurant cane first followed by room service hence

a bit too hard pillows to my liking and had a slight delay with room service but wouldn t complain

a great overnight stay room was very clean and comfortable and room service was quick and easy

we stayed one night and decided to order room service

room service food was excellent quality

good clean rooms and room service

really good room service - lovely fresh and hot food, delivered promptly and with a smile.

breakfast room service wasn't the best, may have been better in the restaurant.

i recommend the oat pancakes for breakfast they were delicious

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

we also had the same set up for breakfast

the dinner and breakfast were superb

dinner and breakfast were also excellent

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

the breakfast on room service was cold

i've tried to phone the kitchen so the room service number but it didn't ring

ordered room service via whatsapp and received no reply so had to call reception

room service same price as eating in restaurant

love the rooms, massive tvs, comfy beds, great room service, nice beds

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

the room service didn t work

the price of the room service

it was unclear whether room service was available

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

days room service was not 1st class

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

sorted parking permit fot us

breakfast was excellent

cups dirty, no on site facilities, no room service, mattress hard, budget coffee in room and had a wall/building as a view

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

room service was not too good forgot to change towels dint refill tea coffee etc on day two

is excellent,free breakfast,rooms clean,and room service to clean rooms,discount at restaurants around hotel,easy parking

lack of room service, found sweets from previous occupier on the floor

throom) and when asked for additional room service during our stay, unfortunately this wasn't carried out

however the hotel and bar staff were great and organised dinner via room service

to book a table for dinner even though the pub affiliated with the hotel was not busy and room service was not available even though we had been told it would be

the family room could have been cleaner in some areas

we stayed for 2 nights but the room service wasn t great, as in topping up the tea/milk etc, generally room wasn t tidied up

room service food wasnt great for the price.

we were offered free room service but there was not where to eat apart from on the bed

room service was fantastic and very helpful

room service was amazing

no room service past midnight

the room service menu stops at 9

room service was prompt and of high quality

room service only available till 8 pm ;///

limited choise on the room service menu

toiletries in the bathroom and a good room service menu