sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

all the pools had entertainment

we upgraded our bracelets when we got to the property to have access to all bars, pools, and buffets of all 4 resorts

the pools were clean and loved getting upgraded to the adults only section of the resort

rooms were amazing very comfy beds, the facilities were great bar, kids pool, the dolphin experience

the pool, the size of the hotel

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

tacos from the pool bar were delicious

how the rooms were so spaced out and you needed to call a car to get to the main restaurants and pool

beach out of use all of our 5 day stay build up of seaweed & main pool for 4 days

ich has 3 separate pools including swim up bar)

we also enjoyed the abundance of pool and beach chairs - no getting up at 6 am to secure chairs

of the drinks could have been improved, the beer at the pool bar tasted like it was watered down with soda water or something, but a lot of them were still

burgers at pool bar so good

the staff was very friendly,all the activities they had in the pool daily

we have 2 children, 6 and 8 and they loved the pool, just enough to cool off

we spent hours in the pool and on the swings, just enjoying the stylish territory and the weather

the pool is not private for the room as stated in the reservation.

loud frogs at night who swim around the pool and hop around the restaurant area

complex of hair 6 rooms with a nice pool

food very plain, watered drinks, uncharming pool area, lack of sunbeds

4 restaurants, sushi bar & 24 hour snack bar

as for the buffet, get them to make you an omelet for breakfast

each summer we bring the kids and watch the turtles nest

bar by the beach, it is different story, you have to order food

david and alex at the pool were extremely attentive

service was great at the pool and bars

abraham

pool was beautiful and beach was perfect

pool water a bit too cold

with swimming pool and nice terrace on the roof top, tasty breakfast on the rooftop teracce

real nice place , good to resch and a rooftop pool

the rooftop pool was beautiful and although we didn't use it, we did spend some time in the evening on the

oh, and in the evening and in the morning i used the pool on the roof

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

a very nice restaurant is attached to the property with a nice pool

there is also a pool but we did not use it- we swam in the gorgeous ocean waters and snorkeled amongst the corral

for day is best package as it gives all day with free food / drinks & lovely infinity swimming pool to also enjoy, spent a day at xel ha which was soooo much fun with all activities and

location of pool

the pool is at the restaurant next door.

wonderful garden, nice colourful details everywhere, the pool is amazing with so many options to sit and explore, the organic soap smells incredibly good,

the property is big with lots of trees, a play area and the cenote style swimming pool

nice owners, great cabanas, amazing location in the jungle with a great pool

is located in the jungle, where there is beautiful peace, excellent food and a beautiful swimming pool

you can hear a lot of birds and other animals around when you relax at the pool

the pools are always clean and sparkly, the pool bars, well stocked, and bartenders and wait staff are

no ash trays around the pool breakfast served till 10 ...could make it 10.30

clean, super friendly staff, good food, pools, beach

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

were absolutely fantastic, offering us countless enjoyable moments by the nearby beaches and pool areas

the beach. the infinity pool bar closes a little soon.

oking classes, yoga, tequilla testing, diving, archery, shooting etc) - trs infinity pool and beach zone were very calm what gives great opportunity to relax - amazing chic cabaret

helio restaurang an infinity pool was great

very spacios and modern room

nitpick: the beach at the infinity pool is rocky

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

the pools and lobby were nice

the staff they were very kind with us. the room was very great, very spacious excellent pool.

staff members were very friendly, the other pools were great, the rooms were clean and spacious, the bathrooms in the room was amazing, the

resort is massive with great pool facilities and kids splash pool

only thing i could suggest would be drinks service around the main pool

we then found a huge hacienda, with a pool which went underneath the building, like something out of venice

amazingly serene place the cenote was so peaceful and clean like having your own swimming pool

in the jungle near tulum, there are three pools, and a gorgeous green lagoon with bar and food service and extremely comfortable lounging,

we basically got the (large, stunning) pool to ourselves for an entire day

there was only one pool available until midnight, the other ones closed at 6pm

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

the pool was clean and huge

loved the adult & the secret pool, fernando and armin were great

the pools were beautiful

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

pool, location, food was all good

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still to much

very disappointing that the natural pool on the other side was closed off for palladium clients even though it was filled with sea weed

the kindness of breakfast staff in the nest restaurant

kids club, worse i have ever seen

the family selection is ideal for family with kids

the kids club at the beach could have been better.

too many people walking around by the pool and beach trying to sell things.

o was stationed at the back pool with the bar from 6/12-6/14

the pool needed better filtering. it was murky some days

we spend more time at the pool so this wasn't an

i have to give a specific mention to the staff who worked around the pool serving food and drinks these people were so hard working, gracious and so friendly

there is also a beautiful infinity pool that looks out onto the water

the room was clean and spacious, every member of the staff was kind and helpful, the pool was so relaxing and the hammocks on the pier were a nice touch

kayaking, snorkeling, relax by the pool or by the beach

nice swimming pool

there is an infinity pool for wallowing if you don't feel like paddling around the reef

the pool right outside the door was awesome

cleaner pools, and cooler gym facilities.

it had a bigger pool

compliant was no food service by swim up poolbars or around pool and beach areas

the private pool was nice with an amazing view of the ocean.

plenty of lounge chairs by the pool and on the beach

without beach shoes, there is a clear risk of injury

vegetarian choices are limited shade next to pool is rare

ts) - defect hot pool

private location for relaxing in the sun in pure 5 star luxury, everything from the bach, the pool, the rooms with the most comfortable beds ever to the most fabulous foods ever eaten anywhere

pool and beach were very clean and private

location is great, nice pool area and comfortable beds on the beach. the food was good too.

i did notice there was morning pool aerobics but there was no night club at all and they charge for top shelf liquors even if you

but enough, balcony with the sea view, direct access to the beach, many pools and jacuzzi, good breakfast with variety of choices, located outside of the city (actually in the middle of nowhere

very good breakfast/dinner buffet

really much to complain about, the only thing would be swimming pool closes at 7 but who wants to swim when there's a bar

the food was good, drinks included, nice staff, really beautiful beach and pool area

plenty of beach and pool chairs

drinks at the pool bar weren't that great

the music from the pool/beach bar at nights was refreshing

absolutely friendly the rooms are big, the food excellent, the location fabulous the swimming pool really clean

we had no issues finding a nice spot at the pool and beach each day

nice pool and beach front

we got a free upgrade to a swim up pool room

clean room, room service was great, swim out pool room was very nice

pool was extremely dirty the day we arrived

the place is beautiful, from the pool to the restaurant

the beautiful pool was a welcome relief from the sun and sand

very nice and clean pool as well

the place offers a good restaurant, swimming pool and it is 5 min walk to the beach with access to reclined seats or shaded mattresses for free

more food options little music in pool area the sargasso

pool could do with some shade

maintenance issues at the pool and some paint in room

the gorgeous details scattered all around - from the way they change the pool lounges to black and light up the oil lamps, the stunning interiors, lovely staff that wants

there are millions of places to go and party and have kids run around

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

i had so much fun at the music and pool bar so did the beach

gorgeous hotel, super friendly and fun staff, beautiful pools

liked the open concept of the main building , and the amazing large 4 pools , the large buffet restaurant where you never have to worry about finding a place to sit,

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

the pool areas were great, lots of activities to do around

entertainment!!!!! swimming pool!!!! location!!

food, especial 24hr snack bar and pool side bar

the food was great! the bed was very comfy. the beaches were beautiful and the pool was lovely.

the beach , pool and the food

lunch buffet by pool was bad and almost never replenished

view and pool in ocean front room was really amazing

grounds are lovely and the pools and beach are fantastic

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

grounds are lovely and the pools and beach are

oom, the grounds, pool

childrens' pool was exceptional

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

i think this is excellent, as you can enjoy the beach and pool after checking out

how cold the pool water was

this is a boutique hotel and grounds with beautiful private beach, jacuzzi pool bar and two connecting pools

sizable swimmig pool with a lot of loungers

the location the atmosphere the pool the beach where great

music a little to loud from the pool area

we spent a lot of time at the pools and the beach and enjoyed the food and drinks available from the beach bar

classic condo, we’ll built, sweet pool, code to dolphins and the restaurants, great staff.

grounds, lovely pool and they supplied kayaks which was fun

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

the suite was very large and comfortable, and the pool was basically ours to use during our stay as it is a very quiet building

the little house by the pool (pump house?) was very noisy

the pool was lovely, the staff very attentive, and the food and drinks were excellent

all the staff and the kids pool aerea

it was hard to keep the pool clean with so many people going in and out of it

it s quite loud, especially the family pool which is pretty bad

the swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both

pool is great

modern rooms, good pool area on the rooftop

our activity's with no issues at all and the beach and restaurants were just down the road, the pool on the top is the icing on the cake if you just wanna sit back and relax , also a grocery

the pool, the restaurant has really good food and drinks

everything: the staff, the location, the hotel room, the swimming pool... all was great

the grounds are especially well kept and they have a nice pool with lots of lounge chairs and a bar right there

music at the pool bar is repetitive non-stop club drum mix

we loved the pool and the fact you can take a late night swim if you wanted to

no rooftop pool...only mini plunge pools.

they offer the guest a very clean pool, a healthy breakfast, a small bar, lunch available, free bicycles w/baskets & locks, and a

the pool was so cute and the ambiance was very special

couldn't get into the pool because the water was cold but i wish something to warm the water temperature could be done

we definitely loved this hotel, the breakfast was very delicious, the pool was relaxing and very cozy with the a big tree in the garden

the boutique is overall picturesque - with the central pool & the tree - wish the pool water was warm

little pool - but noone really swim in it

service, great food the tacos by the pool are awesome

but there are small pool-like beaches which are great for the children

alvarez at eden pool is the best, we made sure to be in his section everyday

the resort is massive, with multiple beach fronts, pool areas, a water park, numerous restaurants and facilities

pool food entretenient