pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

facilities pool food location clean

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

everything! location, staff, pool, amenities.

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

centric, comfortable room and size, big pool, the hotel is really good.

swam in door warm pool with view of the premier outlet

the children liked the pool very much

the pool was hotter than the jacuzzi.

was excellent the service the room the bed the pool the bar the restaurant everything was

very nice heated pool. a very relaxing time after a busy day.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

very clean, good breakfast, lovely staff

good location, breakfast

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

breakfast was amazing

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast is too expensive

staff is very friendly, reasonable breakfast

breakfast would have been nice.

great breakfast and service

the pool had longer hours so i could site see during the day and swim at night/early morning

the pool area was not clean and overcrowded

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

parking for my motorcycle

hotel is not a pool hotel

and the swimming pool outside, they make warm which it very nice

nice terace near the pool

the pool was not clean. the tiles joints were dirty.

hotel and grounds, nice swimming pool

a great value with nice rooms with kitchen.

great staff,comfy bed, good water pressure in shower. good kitchen area.

really clean and and the workers are friendly and helpful , there are restaurants around and gym

staff lovely rooms comfortable bed and the complementary breakfast was delicious with varied assortment of nice choices

hotel room had a full kitchen and it was super clean. nice shower.

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

also for longer stays i think there should be more variety in the breakfast

not enough staff at the breakfast . tables didn’t get clean , not enough plates

they need to clean breakfast area

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

breakfast was yummy

great location, great breakfast and friendly service.

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

kids enjoyed the pool

spa services were excellent and affordable

beautiful campus with a huge garden and a pool

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

great value, good staff, safe, great little pool

big comfortable room, friendly staff,swimming pool

pool is heated

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

the pool and the room were a little bit cold.

the pool and attention

the pool is clean and the whole hotel has a great vibe

great design around the hotel, pool, rooms

the pool was not crowded and although not large, was fine for swimming a few lengths

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

pool is small, it is only for staying a little bit

the pool open a bit late

the rooftop pool with the view on the cholula pyramid is unmatched

beautiful hotel and grounds, relaxing rooftop pool area

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

the pool is too small, probably just for decoration

swimming pool next to the room. too noisy

i like the swimming pool and the relaxing of the room.

i like the pool

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

noisy interior room, as children play in swimming pool and patio

coffee in room is terrible ... and the pool area is freezing

the swimming pool is also grim, and doesn t look at all appealing in person

quiet. pool

some parts of the hotel need some maintenance, ie the pool

i wish the pool was a little bigger

the pool was small and the water cold

pool was not open

only hits the pool area until early afternoon, plan accordingly

very comfortable room , good swimming pool and very good food in restaurant

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

if you have kids, the pool is great and has warm water

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

we asked for pool towels

they even flund toys for my small kids to play by the pool

beautiful garden, pool, waterfall and

big room, easy fairly secure parking

having safe parking was a plus