staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

breakfast was incredible as usual. love this property!!

good location, breakfast

good breakfast

breakfast was amazing

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

hacienda-style hotel with a stunning covered pool

everything! location, staff, pool, amenities.

especially the pool

centric, comfortable room and size, big pool, the hotel is really good.

was excellent the service the room the bed the pool the bar the restaurant everything was

swimming pool is super small

the bar staff were a+ the swimming pool was great

modern hotel, friendly staff, the pool was nice.

very nice heated pool. a very relaxing time after a busy day.

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

we asked for pool towels

the pool is not open

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

the pool is well kept

pool is heated

great value, good staff, safe, great little pool

the pool looks great too

the pool was dirty and pretty cold.

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

kids enjoyed the pool

the pool needs a lot of maintenance, specially after kids

outside of breakfast, food at the restaurant is so

spa services were excellent and affordable

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

swimming pool next to the room. too noisy

i like the pool

the pool is too small, probably just for decoration

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

the picture of the pool is deceiving . it's maybe 5 feet wide.

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

architecture, style, swiming pool, bar and excellent staff

the pool and attention

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

the pool area has great views of the pyramid and you can see the volcano

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

pool is small, it is only for staying a little bit

the rooftop pool with the view on the cholula pyramid is unmatched

the pool open a bit late

beautiful campus with a huge garden and a pool

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

big room, easy fairly secure parking

having safe parking was a plus

was no water pressure in the shower hotel was full so to get breakfast was not easy

they need to clean breakfast area

dirty. breakfast área dirty.

not enought tables in the restaurante during the breakfast.

not enough staff at the breakfast . tables didn’t get clean , not enough plates

swimming pool so cold. this will make no to go back

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

my favorite part was the pool, the gardens and the view

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

very comfortable room , good swimming pool and very good food in restaurant

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

great breakfast and service

staff is very friendly, reasonable breakfast

breakfast is too expensive

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool area was not clean and overcrowded

the pool had longer hours so i could site see during the day and swim at night/early morning

parking for my motorcycle

and the swimming pool outside, they make warm which it very nice

the pool was not clean. the tiles joints were dirty.

nice terace near the pool

hotel and grounds, nice swimming pool

hotel is not a pool hotel

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

kitchen was very well equipped, including with stainless steel cookware

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on

my older son loves the small gym and i appreciate the spacious laundry room

great staff,comfy bed, good water pressure in shower. good kitchen area.

the room was great, with a kitchen and very clean and spacious.

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

pool was not open

only hits the pool area until early afternoon, plan accordingly

i wish the pool was a little bigger

the lighting, the quiet, situated close to galerias sordan, and the bathtub temperature of the pool

some parts of the hotel need some maintenance, ie the pool