pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

the pool, the temperature was so high!

was excellent the service the room the bed the pool the bar the restaurant everything was

i like the gym and the pool

modern hotel, friendly staff, the pool was nice.

very nice heated pool. a very relaxing time after a busy day.

breakfast on the day we were there was only ok - although it was cooked to order.

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

good location, breakfast

very clean, good breakfast, lovely staff

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

staff is very friendly, reasonable breakfast

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

great breakfast and service

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool area was not clean and overcrowded

parking for my motorcycle

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

the pool was not clean. the tiles joints were dirty.

and the swimming pool outside, they make warm which it very nice

nice terace near the pool

hotel and grounds, nice swimming pool

hotel room had a full kitchen and it was super clean. nice shower.

the gym was perfect

my older son loves the small gym and i appreciate the spacious laundry room

a great value with nice rooms with kitchen.

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

the hotel was very busy it gets very occupied at breakfast time

not enought tables in the restaurante during the breakfast.

dirty. breakfast área dirty.

they need to clean breakfast area

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

spa services were excellent and affordable

kids enjoyed the pool

outside of breakfast, food at the restaurant is so

breakfast was yummy

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

beautiful campus with a huge garden and a pool

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

no chairs around the pool!

are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is

big comfortable room, friendly staff,swimming pool

chairs or lounge chairs at pool, i am baffled why they just don’t buy 4

name on a piece of paper, and was issued a key to a very large and pleasant room overlooking the pool

pool setting was lovely but water cold

the pool is clean and the whole hotel has a great vibe

the pool and attention

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool area has great views of the pyramid and you can see the volcano

itself

beautiful hotel and grounds, relaxing rooftop pool area

rooftop pool nice as well

pool is small, it is only for staying a little bit

very romantic except for the blaring music from the bar on the rooftop

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

noisy bar opposite

staff was excellent, location great, roof top bar had the best view and margaritas ever

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the temperature of the pool is perfect

the pool is too small, probably just for decoration

i like the pool

you are searching for a large swimming pool or sunbathing you will be disappointed because the pool is quite small and not very exposed to

i like the swimming pool and the relaxing of the room.

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

hacienda-style hotel with a stunning covered pool

no refrigerator or microwave. swimming pool has green mildew growing on the bottom of the pool .

facilities pool food location clean

no gym available, pool in reparation process a cheto in my room, no wc paper at my room

my favorite part was the pool, the gardens and the view

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

pool doesn't have a hot tub which would have been fun for relaxing after a long day of exploring

swimming pool so cold. this will make no to go back

very comfortable room , good swimming pool and very good food in restaurant

we asked for pool towels

they even flund toys for my small kids to play by the pool

the room is cold in winter, the private pool is cold.

the pool is not open

beautiful garden, pool, waterfall and

big room, easy fairly secure parking

having safe parking was a plus

i wish the pool was a little bigger

the lighting, the quiet, situated close to galerias sordan, and the bathtub temperature of the pool

the pool was small and the water cold

the pool is awesome and the gym is very complete

only hits the pool area until early afternoon, plan accordingly

the swimming pool is also grim, and doesn t look at all appealing in person

the pool water was freezing cold!

quiet. pool

coffee in room is terrible ... and the pool area is freezing

the pool is cold

i also liked that the pool was heated

the pool was a little bit dirty and there weren't enough seating options around it

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

i like the staff. the location was also great. the indoor pool was also great.

lovely heated pool

excellent breakfast options. pool was great for my 2 year old daughter.

the gym, the pool temperature, the breakfast, the room.

the area around the pool was nice to walk my dog

liked the staff, the temperature of the pool and how clean the room was , i would like they left more towels in our room and more products

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

ps not included of course) and very convenient

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

staff at the parking

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

sleep was amazing, proper secure parking, zero complaints