we love the pool it was so nice and clean and the hot tub was so relaxing

pool should be more heated and the pool area

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

clean room, pool and workout area

pool and hot tub water are checked daily and pool area is always clean

wanted to use the pool, but not enough time, will do in the future.

my grandbabies loved the pool and the breakfast

wonderful big pool! super friendly staff! yummy breakfast !!! perfect place to stay with kiddos.

staff due to pool being closed gave a discount

just wish the pool was open.

pool wasn’t heated

grandchildren enjoyed the pool

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

facility is clean with small fitness room but nice pool

everything from the size of the mini-fridge to the microwave to the swimming pool' right around the corner, to the luxurious bathroom and soft puffy towels were perfect

pool area was to cold and not enough towels

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

liked the breakfast and the pool

pool area wasn't clean at the time of the opening of the pool - kids clothes and dirty towels were

their pool was working, room was clean and i was given extra bed sheets and towels

the pool and breakfast and the bed

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

the pool and hot tub were nice, in the evening it was filled with a lot of children and the room echoed

i loved the pool the breakfast was good the shuttle service was great.

pool and hot tub were great!!!

there was no breakfast available. ud83dude22

no breakfast, even though it said was included. there was no breakfast offered

did not have breakfast, i had to rush to the airport

more food options for breakfast.

hotel offers free breakfast in the morning and there was only coffee and tea available

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the pool was nice and the outside patio

room was nice, staff was friendly, pool was warm... location was perfect for us...

the pool and whirlpool were clean and comfortable

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

the bar and food

the front desk staff amazing the room service amazing every thing was amazing!!!!

the gym is fine, and breakfast area enjoyable with really nice staff

had to ask for room service daily

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

love the rooms the pool the food the staff everything was nice this is our 2nd time booking we’re going to be

pool air wuality was so poor we couldn't swim

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

also, when me and my kids went to the pool it was not over crowded

the location the price the huge tv the exercise room the pool

that the pool wasn’t heated or that the powered blinds didn’t work

the pool was great and bigger than i thought it would be

swimming pool. free breakfast. and awesome customer service

the pool area didn't seem as clean especially where people step and put their feet.

24/7 bus shuttle service

shuttle to airport and full hot breakfast

staff wonderful & their breakfast great, unusual too see.

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

pool was not open but that was to be expected as covid is still an issue and closing the pool

jus the pool being closed but thats cause of the covid-19. so none really

price... quiet... swimming pool..

pool closed and no breakfast maybe off some gift card or discount to make up for breakfast

clean swimming pool rooms lobby area and great breakfast

comfy clean good breakfast

location, free parking, hot breakfast, close to shopping and close to mayor highway,

the parking lot well well maintained and i felt safe leaving my car overnight

room service was poor

liked it had free parking and close to shopping in the same

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

the spa and pool was a plus

pool is beautiful and we liked having the exercise facility

pool and whirlpool were big

didn't advertise that access to the gym and pool was $8 per day per person, lame

the gym and pool were some of the best i've come across outside of a resort. i'll be back!

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

like to see adult time only at the pool

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

good price, had a pool and located where i was visiting.

pool was good

the pool and workout room: my brothers wanted to swim and use the treadmill and hot tub

kids like indoor pool. family like the breakfast they offer. over all we enjoy our stay.

staff was incredible. beds were comfortable. pool was fantastic.

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

the pool and jacuzzi are great and both were totally empty when we stayed so we had them completely to

good value, free parking, free hot breakfast, pool

pool

available room and in door pool

pool is big enough for lap swimming

the swimming pool water didn’t look that clean.

location, price, pool & jacuzzi available, and hot breakfast every morning!!!

staff, afforable price, free breakfast, pool

clean rooms. breakfast pool. hot tub the people

pool could have been better cleaned.

it was very friendly and clean the pool and hot tub was clean

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

the location is wonderful, on site restaurants were nice, and my child loved the pool

the pool was massive and the room was very comfy!

very clean, quiet and the pool

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we had a rash was very itchy so we

the pool!

the restaurant and pool were not open.

no hot tub-just a pool. pool was great but would have been amazing with a hot tub as well.

it has a very nice lobby and a awesome pool that is 9ft deep.

comfortable beds, great pool area, and resteraunt

pool area wasn't impressive in such a beautiful hotel

h oh t tub and pool

disabled soo it was difficult to use the pool since it had a ladder instead of walk-in steps

well didn't expect to see so many in the pool at one time for such medium-size

we used the pool

pool goes to 9ft. lemon and orange water.friendly staff

went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

pool ,room ,fitness center, house keeping, service desk, and the bar .

woman at the pool was playing loud obscene and inappropriate music

i loved the pool

pool, spa, restaurants, basketball court.

wish the outdoor pool was open later

clean, friendly, great location, great pool

the hotel had 2 pools golf course and a great fitness room

beautiful pool

everything was perfect!! but the cold water in the swimming pool.

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

size of the pool was good

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

clean and hosts were so nice . pool was clean and warm .

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

i did want to use the pool but i understand with covid that wasn't an option

breakfast, swimming pool. close to family

the halls was extremely cold .pool needs more heat so do the downstairs lobby

the pool was nice and clean, and open until 11:00 pm

rooms next to pool. people get real loud in the pool but other than that very good

pool area could be cleaner

pool was great

pool was closed tuesday when i arrived, wednesday breakfast was terrible , girl who normally

they also have an inside pool

room was clean, beds were comfortable and the pool was nice and large

nice hot tub/pool area! room was clean!

indoor swimming pool, restaurant and rooms!

the pool needs to be heated

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

i would have liked a swimming pool

pets are allowed. there is no pool. breakfast could be better.

i wish there was a pool but everything is great

clean the pool for my son

i like the pool the best

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

would have loved to swim again in the morning but the pool didn't open until 10 & check out was at 11

that the pool was never opened in the summer

clean hotel, nice pool, great pillows. excellent location.

clean rooms, easy access from the parking lot, nice pool.

that the spa and pool and bowling alley were away from the rooms

facilities. pool bowling alley on premises and spa and sauna access

pool area could have been a little cleaner

my kids really enjoyed the big pool

pool was open

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

is no outside patio sitting area and the way the pool has the closedown side it makes it look a little disgusting

staff was very friendly. our daughter loved that the pool was inside/outside connected

it had a pool and my 5 year old really enjoyed it

the outdoor pool and patio and the friendly staff.

the pool was open in timed slots but because there were so few guests we had it for hours all to

relaxing, peaceful, has swimming pool and fitness center

pool was open had amazing time with my family of

i loved the location. how polite the staff was the breakfast, pool. very comfortable

the pool

outdoor pool was closed.

pool area needs vents the chlorine was very strong and the remotes in the rooms need changing

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

outside pool still down :(

the pool to outside was closed

did not like the swim lessons taking place when we used the pool space was limited for swimming

care for the pool and whirlpool

we liked the seperate living room with sofa. the heated pool with adult swim was great.

pool water could have been warmer and hottub jets didn't seem to be working correctly.

the rooms, pool.

didn't care full the pool be closed.

has an inside gym and pool, big inside and outside lounge and a bar

gym and pool still open

the snack bar, gym, and pool are great amenities!

no pool

put a microwave on every level by the ice station so the guest doesn t have to go down by the pool area to warm up food

pools included

the breakfast buffet was excellent. gym and fitness center and pool was great.

went to the pool both days

clean room, very nice size indoor pool, restaurant in hotel was good!

the pool good food and service nice rooms

the pool was great for the kids

it was nice to have an indoor pool for the kids to enjoy

pool under renovation at the time.

wish there was a hot tub but the pool was great and actually very warm.

pool was freezing

we thought the pool might have been open

the pool wasn t great

no hot tub by pool

the cost of parking. the heater in the pool was broken.

pool was closed and no breakfast. the bar may have been a bit pricey.

airport shuttle

restaurant and bar have excellent staffing and service

shuttle service was convenient. bed very comfortable

room service was fast and food was delicious!

c), rppm sizes were all of great quality and cleanliness

great deal, clean, good dining options, great indoor pool

pool closes too early.

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

the pool was a little dirty

the jacuzzi was close and the pool has poor maintenance

i did not like the pool area right in the front of the hotel.

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

never gotten in the pool for no other reason than just not staying long enough

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

rooms, warm and clean swimming pool, friendly staff, great breakfast, comfortable beds, great shower

she got in the pool and was sick literally 5 hours later

indoor pool is a plus and close to airport even better

pool room was a bit cold during our stay

the pool was warm

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

i was wanting a hot tub but there was a nice kiddy pool if you had little ones

the shuttles and fee parking are exceptional. nice gym and pool.

pool was clean and stocked with fresh towels

there was a pool and hot breakfast

the pool was nice

would have liked a spin dryer near pool, and plastic bags to take wet swimming costume on flight

good facilities - the pool was a welcome activity to keep us awake and push through jet lag

the staff/concierge was rude and not helpful and the main reason we came was because of the pool and concierge told me upon checking in after i asked, that the pool was down that weekend,

the pool is a nice size, bright, with big windows

the girls running up and down the hallway, but that s what kids do. no big deal.

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

we could do our own laundry, and the staff were friendly

clean and staff was so helpful and sweet and friendly including room service cleaning

hotel offers many social areas as the little balcony with fireplace, swiming pool and hot tube, gym

pool

way things were organized, the room bathroom, pool, and most especially the breakfast served in the early morning

pool i wish it was deeper

the fact that the pool was not available when we wanted to use it.

pool was great and open late

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

two different bank cards in laundry payment option for dryer

pool. great lobby, very clean

i loved the indoor pool and the starbucks on site.

no washer and dryer. a pool table would be nice.

the heated pool

sauna in the bathroom. pool and whirlpool so clean

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

it was next door to a sports bar and the location was good for us.

the staff from the desk to house keeping as well as breakfast staff went above and beyond to make our stay as best as they could

our last major complaint is the wifi

pool, internet and breakfast were available to me

it was clean staff was helpful and my husband loved the pool.

continental breakfast, the pool, and the quickness of the cleaning staff!

pool area and the hours are basically all day and night ud83dude0d the pool was open 7am

location and has a pool.

the pool and the food

the pool opens at 9 and closes at 9 i think it should open earlier and stay open till10 or 11

nice property, nice rooms and awesome pool / whirlpool!

great location. very nice hotel. best hotel pool for families with kids in the chicago area.

the pool of course