went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

pool and room

they also had a 24/7 gym and heated indoor pool

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and partially of the workout room

woman at the pool was playing loud obscene and inappropriate music

hot tub was colder than the pool

like to see adult time only at the pool

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

nice pool

pool closed

staff, afforable price, free breakfast, pool

spacious room. nice pool.

it was very friendly and clean the pool and hot tub was clean

the pool area was very clean and the hot tub was wonderful

ol and hot tub) is very convenient to use 7 days a week and both are really good to

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

the pool was massive and the room was very comfy!

pool and workout area, sauna, hot tub were great

the location is wonderful, on site restaurants were nice, and my child loved the pool

very clean, quiet and the pool

breakfast and pool

pool is big enough for lap swimming

easy access out of the building to the parking lot, close to many restaurants, the pool

the pool was closed and no good breakfast

pool

pool was closed and no notification was given

restaurant and pool were closed due to covid protocol

the pool was the best part.

facility is clean with small fitness room but nice pool

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

i did want to use the pool but i understand with covid that wasn't an option

great food da pool was great

the halls was extremely cold .pool needs more heat so do the downstairs lobby

pool was a little small, but nice and clean

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

pool towels are small. would recommend bringing your own.

pool looked cloudy when me and my family got in didn't like that at all and that only means one or

disabled soo it was difficult to use the pool since it had a ladder instead of walk-in steps

due to covid the pool wasn't open, which is understandable.

we used the pool

pool should be more heated and the pool area

the pool was warm clean and open late. nice size tv and very clean roo with a great view.

clean room, pool and workout area

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

cleanliness. room comfort. indoor pool. restaurant.

pool was not open but that was to be expected as covid is still an issue and closing the pool

jus the pool being closed but thats cause of the covid-19. so none really

clean swimming pool rooms lobby area and great breakfast

pool, easy access to plenty of restaurants and other entertainment locations, and cleanliness.

every thing was wonderful ,the staff, the room, everything we enjoyed the bar and the pool also.

the bar was also short staffed, i waited over 45 mins

and a wet bar with minifridge and microwave in the living room

had to ask for room service daily

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

short stay so didn't make use of many of the facilities other than the gym which was good

the pool room was a little small but nonetheless very relaxing.

the pool was nice and the outside patio

the pool and whirlpool were clean and comfortable

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

i wish there was a pool but everything is great

clean the pool for my son

i like the pool the best

no pool but not a deal breaker.

no pool yet but we were told they are building a new pool

the pool was very nice. there were plenty of towels considering it was late in the day.

some staff can be more polite, the weight room can be bigger and a indoor pool is needed

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

pool was nice

was decent and they still had the pool open

it had a pool and my 5 year old really enjoyed it

is no outside patio sitting area and the way the pool has the closedown side it makes it look a little disgusting

staff was very friendly. our daughter loved that the pool was inside/outside connected

clean pool area

the outdoor pool and patio and the friendly staff.

pool area floor needed cleaning.

too many kids in the pool and hot tub and not enough towels in the pool area

outside pool still down :(

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool too small,

the rooms, pool.

prices were good, facilities clean, rooms and pool very nice

pool water could have been warmer and hottub jets didn't seem to be working correctly.

pool area was amazing

did not like the swim lessons taking place when we used the pool space was limited for swimming

limited breakfast choices

more food options for breakfast.

breakfast wasn't so grand with a lot of variety

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

staff due to pool being closed gave a discount

grandkids love the swimming pool

wonderful big pool! super friendly staff! yummy breakfast !!! perfect place to stay with kiddos.

just wish the pool was open.

the pool was closed.

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

much chlorine in the pool area couldn't enjoy it my eyes were burning and my daughter's was

friendly staff and nice pool area

one night we went to the pool where there was at lest 15 young kids with 4 adults

pool air wuality was so poor we couldn't swim

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

beautiful pool

the hotel had 2 pools golf course and a great fitness room

clean, friendly, great location, great pool

pool outside and hot tub was so crowded we didn't even attempt

pool, spa, restaurants, basketball court.

great pool, great amenities, great location.

setting, beautiful grounds, fantastic pool - seriously the best pool i've seen at a hotel in a long time

plastic silverware and by the way we wish the customer service at the front desk and valet to the pool and spa matched

the pool area was of particular interest and enjoyed every day of my stay

pool and whirlpool were big

pool was good but it was a little cold,i was hoping for it to be warm also i was a little sad that

friendly staff guest the pool area

loved everything i didn’t get to see the pool maybe next time for sure

the location the price the huge tv the exercise room the pool

only wish the pool area had a hot tub, but i understand why hotels don't have them as often anymore

pool temp could've been much warmer as the cleanliness of the pool room could have been

pool was cold for indoors!

breakfast was great. pool and fitness area clean location was great

was so amazing from the staff the hotel the pool area and being able to let my little ones and their cuzin have an amazing great

the swimming pool water it's cold!!

pool was closed tuesday when i arrived, wednesday breakfast was terrible , girl who normally

was quite cool considering it was during a heat wave 97- 110 degrees outside enjoyed the clean pool and breakfast was good thursday and friday

pool area could be cleaner

pool was great

pool hours do not allow for usage in the mornings. that is disappointing.

only do you get a clean and very comfy bed and spacious clean bathroom, the pool, though on the small side, is great, using what seems to be a saltwater pool instead of

room was clean, bed was very comfortable, staff was nice, pool was open

their pool was working, room was clean and i was given extra bed sheets and towels

my daughter with some friends to this hotel so they can use the pool

was some type of dirt ring around the pool, it might need to be cleaned a little more aggressively

the pool and hot tub were nice, in the evening it was filled with a lot of children and the room echoed

the pool,food an staff!

i loved the pool the breakfast was good the shuttle service was great.

very clean room, comfortable bed, great breakfast. enjoyed jacuzzi and swimming pool at night.

hot tub was not working during our stay but the pool was open.

my kids really enjoyed the big pool

the swimming pool and the bowling

to home, golf course is a deal, pool, bowling, bars all on site

concierge was lovely too and the male receptionist at the swimming pool area was nice too

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

the pool area is very nice with beautiful plants and nice staff.

pool area was clean

best hot tub and pool ever!

the water on the pool is too cool

there was an indoor pool and hot tub, but didn't have a chance to use it

great stay, breakfast, lounge, pool, sauna

big and clean. heated indoor pool.

the pool the food the staff

pool

great pool and spa. lovely breakfast buffet. spacious king room.

great pool. very accommodating staff. good choices for breakfast

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

complaint is the swimming pool was too cold to get into

we weren't able to enjoy the pool/hot tub this trip due to time, but have stayed before

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

nice location big hotel had a pool ok wifi

comfy clean good breakfast

plenty of parking, comfy bed i could go on and

the tv did not connect to wifi travelled with children could not connect my neflix

free wifi in my room and everywhere in the building!

of running a shower every surface is soaked with steam, and i would've liked a hot tub/whirlpool in the pool area

very comfortable bed, overall great place and would stay again. pool was nice too.

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

children like the indoor pool & raquetball court

the pool could have had a whirlpool spa for us older people

pool was small

room was clean, beds were comfortable and the pool was nice and large

they provided a crib and a first floor family room near the pool for us

the pool needs to be heated

nice hot tub/pool area! room was clean!

pool and hot tub were great!!! location is great

pooll

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

bathroom was downstairs ,should be by the pool side

room amenities, pool and jacuzzi, closer to restaurants

shuttle picked us up from the airport

very efficient and tasty breakfast

breakfast was awesome

shuttle driver (from o'hare) was an angel going way beyond the call of duty

great shuttle service, good breakfast, really nice staff

the pool was great for the kids

loved the fact that each guest gets their own pool time

the pool area temp was humid. towels were not available at the pool.

it was nice to have an indoor pool for the kids to enjoy

swimming pool water is warm in winter and also interior air conditioner always heating

the pool was open in timed slots but because there were so few guests we had it for hours all to

no hot tub, but even without we enjoyed the pool and how warm it was.

relaxing, peaceful, has swimming pool and fitness center

friendly front staff -great pool

pool was open had amazing time with my family of

the pool had a lap lane

our choice to not use the pool or hot tub

great deal, clean, good dining options, great indoor pool

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

the price, the pools, restaurants, saunas

elavator not working laundry machine out of order

strong odor of natural gas immanent from laundry room

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

to many unattended kids in pool

i liked the pool area and the cleanisness of the hotel.

well maintained, clean. pool and spa in great shape.

the amenities are always well kept, especially the pool and hot tub

only issue i had was that the floor of the swimming pool/hot tub area was very slippery

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

parking was difficult.

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

very good breakfast. clean, nice pool area, wifi worked well.

there was not room service available and everything was closed

more than 20 minutes the 1st night, due to us arriving at 9 to check in, and they close up the pool area at 10

the pool and jacuzzi are great and both were totally empty when we stayed so we had them completely to

pool, hot tub, breakfast

everything, friendly staff, very clean room, enjoyed the pool and jacuzzi

pool need to be cleaning or a little maintenance, also the dining area is to small, this hote has a

wish they had a swimming pool.

we expected they would have a pool, but they didn't. sad kids.

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

no pool. the halls had an antiseptic smell.

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

no pool or laundry

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

laundry out of order

no out door pool, no hot tub

the kids enjoyed the indoor swimming pool

enjoyed the breakfast, pool area and comfortable space

our daughters loved swimming in the pool and splashing around

bigger towels for the pool

the pool area was nice and clean and very

clean and friendly. swimming pool

my wife and i both noticed there weren't any security cameras in the pool area

so the fitness center was closed and the pool was closed-no biggie

we liked the long pool hours also

would have loved a hot tub in pool area

very clean, nice pool, decent breakfast, good coffee,

our kids loved the pool they didn't want to leave

the swimming pool was closed

has indoor pool and fitness room but did not use

i was sad i was unable to use the pool

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

beds were comfortable. pool was nice. the staff was very friendly and helpful.

pool area and courtyard, ideal for families

the breakfast was really good. and the pool was nice.

the pool should have been heated outside. too cold to go in.

needs a pool and hot tub

have yet to experience the pool

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

it has a very nice lobby and a awesome pool that is 9ft deep.

very clean, spacious, had an indoor pool, fast wifi and free parking

the restaurant and pool were not open.

reason why i wanted to stay here and to much chlorine in the pool

comfortable beds, great pool area, and resteraunt

easy checkin and breakfast

friendly staff and free hot breakfast!!

breakfast was excellent the staff was very friendly and accommodating

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

convient access to car and late check out

friendly staff, great breakfast and the swimming pool.

past 2 times i've stayed here, some families let their kids dominate the pool area, screaming, running, and throwing balls at everyone, making it unbearable for other

wasn’t aware that the pool area was closed and had booked 2nights and the kids couldn’t go swimming

the water in the pool was cold

wish pool was open

the pool wasn’t open but they did let us go next door and swim

the very clean rooms and the warm pool

there was a pool, but i did not see a hot tub.

the pool is very nice

pool and work out room was an added bonus

disappointed that the pool was closed

needed adult supervision by the pool

the swimming pool could have been a bit warmer to make it comfortable.

it's very kid friendly and the pool and hot tub was amazing

pool and hot tub very clean

pool was closed

nice sized pool and rooms

loved tha pool beds felt great

breakfast was outstanding and pool was clean and not crowded

loved the pool area and overall welcoming of staff

i did not like the pool area right in the front of the hotel.

never gotten in the pool for no other reason than just not staying long enough

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

also, free breakfast and an indoor pool is available which makes your stay more enjoyable

to the airport, free shuttle, comfortable beds, clean, free breakfast, pool, jacuzzi and workout

rooms were large and very clean and the beds extremely comfy, my only complaint was i thought the pool was heated but it wasn't too

i love the fact that the pool was open and i felt safe

the water in the pool

it was about an hour to get downtown. the pool keycard reader didn’t work

children were upset the pool was closed