service by the pool was super slow

garden the pool the room the bathroom the television the staff the valet parking the staff

the outdoor heated pool was a treat

the staff, the grounds, the breakfast, the pool

swimming pool and having pre-dinner drinks outside on the beautiful terrace overlooking the gardens

outdoor pool had only just opened for the season and was a little chilly for my liking - thats it

showers by the family pool; they should put some music on in the soft play area; te towels given to customers by hw spa

love the indoor swimming pool

swimming pool a little crowded, half the pool taken up with lessons

the pool in the main health spa could have been cleaner

swimming pool, sauna and steam room are male or female so if going as a couple can't go in together

thought there was a swimming pool but the spa was just a jacuzzi

was grate but we was dissatisfied with no swimming pool at the spa also we was told that the spa was included and it wasn t but apart from that we

i thought the spa would have a swimming pool

a swimming pool was missing.

the pool was children friendly

great pool and good little gym!

shame pool shuts at 7pm until 8am for under 16s

place is so nice and clean with a nice pool

ceiling of the swimming pool could do with some attention but that is being really picky.

spa which is phenomenal, all in with the price to relax in all the different zones, the indoor pool, the outdoor pool

the fake flowers in the pool everywhere ud83dude48

the outside pool was out of action but that was explained due to new tiling being done

the outdoor hot pool with numerous jets is a must try

pool/spa area is very nice for a nice sauna and swim

pool times for my teenager (nearly 14) were quite limited (-)the steam room was under renovation. so we didn't really use the spa as it was just a pool. (+)beautiful grounds and room, amazing pool and spa, usual exceptional service. (-)on use of pool due to covid (+) great spa facilities and pool too (-)spa needed to have more than just pool & steam room. (+) we enjoyed the use of the pool and my daughter went riding while we were there which was also great (-)the spa, fitness, pool - is not in the main building. (+) also a word about the spa which has a lovely pool (-) the gym and pool areas are nice, but not exceptional compared with other luxury hotels

breakfast in the dining was excellent in lovely surroundings

breakfast was a little disappointing as service was a bit slow.

amazing decor, the kids menu was amazing, the breakfast was brilliant.

the gifts for the kids on arrival were a lovely touch as were the balloon, cakes etc for my birthday

the breakfast was lovely and the pool area was great

booked for my daughter and family, loved the hotel, playpark & swimming pool

kind of space to leave belongings - so having to leave the children on the way to and from the pool to go into the women's changing area by myself, to use a locker

jority of which didn't work

great family hotel! loved the facilities including the pool, outside spaces and restaurants

nice comfort rooms very nice to relax very nice swimming pool sauna and steam room very nice hotel and friendly people the restaurant was very nice food

lovely friendly staff great facilities we loved the pool and jacuzzi

didn t realise the pool had been closed!

also the steam room had a slightly dirty smell to it, the sauna and the pool were lovely though

the already small pool was booked out for swimming lessons on saturday morning, leaving very

also, please advertise the truth behind the pool

the spa pool is very worth a visit too

having free spa pool access.

geothermal pool and saunas were really clean and relaxing

a bigger pool please

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and

location, value, gym and pool!

addition of swimming pool spa and gym is

the swimming pool isn t well built as there is no space for chaise/sun chairs for relaxing

swimming pool is great

pool was small.and cold and room didn't get cleaned for the 2 days was there

we used the swimming pool and sauna which was also nice

it also has a gym, pool and spa which are available to guests

advantageously, the hotel also possesses a good gym and swimming pool, which is always nice

the pool was closed for a few days, and i was really looking forward to relaxing there.

the pool, decor and location

funky decor, the friendly staff, the pool and steam room

room superior free upgrade very clean amazing bed nice pool and sauna facilities

spa not worth the visit, pool and sauna only.

did not find the pool

i love the pool and staff

pool was a little over chlorinated

she greeted us with a smile and the man running the pool was lovely and also greeted with a smile

i made full use of the pool, sauna, and steam room, and everything was clean, well-maintained, and incredibly relaxing

pool, sauna and steam room access

the spa and pool were amazing

hotel staff at breakfast, swimming pool and spa lovely and warm with great spa facilities which we were not expecting

the spa and pool were also excellent with above average facilities

useful for going to the pool ) & elemis toiletries & a real coffee machine

best property for relax. amazing spa area and pool. delicious restaurant with great service.

pool and pool bar

8-9 degree outside, inside was pleasant temperature and it was nice to swim in a small swimming pool

the children loved the swimming pool and the sports bar food was delicious

equipped gym, nice restaurants, lovely area around the swimming pool

nothing, pool closed ???