useful for going to the pool ) & elemis toiletries & a real coffee machine

hotel staff at breakfast, swimming pool and spa lovely and warm with great spa facilities which we were not expecting

swimming pool and spa are clean and really welcomed after long day

de-luxe double room came with robes & slippers

were looking for hotel with pool and spa

pool times for my teenager (nearly 14) were quite limited (-)the steam room was under renovation. so we didn't really use the spa as it was just a pool. (+)beautiful grounds and room, amazing pool and spa, usual exceptional service. (-)on use of pool due to covid (+) great spa facilities and pool too (-)spa needed to have more than just pool & steam room. (+) we enjoyed the use of the pool and my daughter went riding while we were there which was also great (-)the spa, fitness, pool - is not in the main building. (+) also a word about the spa which has a lovely pool (-) the gym and pool areas are nice, but not exceptional compared with other luxury hotels

the steam room was under renovation. so we didn't really use the spa as it was just a pool.

only thing if you love the gym it is very small but otherwise it s perfect

the spa was perfect for a quick break while the children enjoyed an hour at the incredible kids club

rooms were lovely and the bed was so comfortable, grounds were great and spa was well worth a visit

room gym swimming pool

swimming pool

room pool parking

dave made sure our family could get use of the pool one night after our day of legoland which was very nice of him

to use the pool for the kids but we weren t told that the pool for the kids stoped at 5 o clock as only

pool, the breakfast, the location and the staff

the playroom, the lego, the treasure hunt in the room, the lego in the room, the kids tv, the pool

to stand around getting cold as so many others got out at the same time but the kids loved the pool

the kids loved the pirate splash pool and the huge lego playroom

pool too cold

utilise it fully with the kids

the outside pool was out of action but that was explained due to new tiling being done

the spa facilities are amazing, great outside heated pool

pool/spa area is very nice for a nice sauna and swim

the fake flowers in the pool everywhere ud83dude48

the pool was lovely and warm bed is so comfortable

kids loved the fish tanks and the pool

the children loved the fish tanks and the swimming pool

pool area was a little grubby.

great hotel nice pool too.

nice swimming pool

swimming pool freezing

everything lovely staff very accommodating comfortable room and bed pool was lovely

wish we checked in early to take advantage of pool, sauna and steam room as went in morning so relaxing

the pool

the pool was free to use and again, clean and lovely

booked for my daughter and family, loved the hotel, playpark & swimming pool

once when we stayed before we were in the pool and she helped my disabled son who was a bit distressed

jority of which didn't work

the breakfast was lovely and the pool area was great

the staff, the grounds, the breakfast, the pool

we loved the outdoor heated pool and hot tub

pool!

the outdoor heated pool was a treat

the pool area was also super calm, relaxing vibes with nice pool service

the pool in the main health spa could have been cleaner

the outside natural pool the spa facilities and hot tub the staff were very freindly

outdoor pool had only just opened for the season and was a little chilly for my liking - thats it

the facilities are great my boys loved the soft play area and the swimming pool

spa was lovely as was the outside pool

the swimming pool spa jacuzzi gym really disappointing.

my husband used the pool which he said was lovely

beds not super comfortable! hours for use of the pool are not late enough.

we loved the boat hire, free golf, bikes, gym and pool

the pool area was very clean without any chlorine smell

view over river room comfort and clean v professional and friendly staff at reception excellent gym

breakfast was great and lovely to sit in the dining area which overlooks the thames

very dated tired needs revamp disappointed no spa as i understand used to have spa

6 max) noisy lounge full of screaming kids

only thing he uses is the jacuzzi but that was out of order, this was our first time away from kids and we had to get up early to go for breakfast

luke and harrison that work in the bar and restaurant and phenomenal

plentiful on-site parking and friendly staff

the kitchen was well equipped and we cooked dinner and breakfast there were several sitting areas where we had meetings and informal sessions which

a free mini bar and bottled water for the taking on several locations is a great touch

no aircon, no gym

the child's put up bed being broken and then when the frame was taken my kids were expected to

and parking were superb, the hotel itself was beautifully decorated, clean and spacious, fantastic

good location with ample parking opportunities

comfortable hotel, good restaurant, free parking and great location

ar etc are still closed ) was

loved being able to swim outside in a nicely heated pool

loved the outside heated pool you can enjoy this in the summer and also winter!

the room was spacious with a decent overhead shower, the outdoor pool was relaxing within tranquil grounds all around the hotel, breakfast options great, location

we did mention it but no replacement was forthcoming pool area and sculptures in grounds really

pool was a bit cold as the heater wasn't working, but the rest of the spa facilities were excellent

staff, free parking, great location, quiet, clean

a nice hotel with private parking. friendly and helpful staff

parking was very easy, unlike the premier inn, where you have to park miles and then walk, get in a

parking area great very close to the town centre and restaurants etc

location was great for us with plenty of parking

pool opens at 8am on the weekends which was too late as i was leaving heathrow airport at 12:30pm

the spa pool is very worth a visit too

a bigger pool please

geothermal pool and saunas were really clean and relaxing

the jaccuzi pool had so much pressure and just what we needed

pool didn t work and we have being notify less then 24 h

no proper pool

heated outdoor pool was brilliant breakfast was very good, plenty of choice

drinks were expensive and the hydro pool in the spa is shut, and no availability for

need a swimming pool