service by the pool was super slow

garden the pool the room the bathroom the television the staff the valet parking the staff

the outdoor heated pool was a treat

the staff, the grounds, the breakfast, the pool

swimming pool and having pre-dinner drinks outside on the beautiful terrace overlooking the gardens

everything was great. especially the swimming pool

kind of space to leave belongings - so having to leave the children on the way to and from the pool to go into the women's changing area by myself, to use a locker

swimming pool and amenities excellent eg

once when we stayed before we were in the pool and she helped my disabled son who was a bit distressed

booked for my daughter and family, loved the hotel, playpark & swimming pool

pool/spa area is very nice for a nice sauna and swim

the outside pool was out of action but that was explained due to new tiling being done

utilise it fully with the kids

easter activities for kids, lovely live music accompanying dinner and well maintained swimming pool and facilities

the spa facilities are amazing, great outside heated pool

pool times for my teenager (nearly 14) were quite limited (-)the steam room was under renovation. so we didn't really use the spa as it was just a pool. (+)beautiful grounds and room, amazing pool and spa, usual exceptional service. (-)on use of pool due to covid (+) great spa facilities and pool too (-)spa needed to have more than just pool & steam room. (+) we enjoyed the use of the pool and my daughter went riding while we were there which was also great (-)the spa, fitness, pool - is not in the main building. (+) also a word about the spa which has a lovely pool (-) the gym and pool areas are nice, but not exceptional compared with other luxury hotels

super sophisticated with impeccable service. spa is wonderful - newly refurbished.

breakfast options were very limited, especially for a property of this level the buffet was quite

umbrellas and blankets are dotted all around the grounds, golf buggies to get you around

the room, the spa, the breakfast. the location amazing hotel

a bigger pool please

the spa pool is very worth a visit too

all ok just the swimming pool water a very cool but wonderful stay

geothermal pool and saunas were really clean and relaxing

the pool is basically a massive jacuzzi, there was a good steam room and a sauna also

the outside natural pool the spa facilities and hot tub the staff were very freindly

love the indoor swimming pool

being so close to the swimming pool

the pool in the main health spa could have been cleaner

showers by the family pool; they should put some music on in the soft play area; te towels given to customers by hw spa

lovely choice at breakfast and location excellent.

superb views when having breakfast or

bar and restaurant are fabulous overall excellent

was very noisy in the early morning with vans and cars to the train station and dropping off kids to school

the low cocktail style tables for breakfast in the dining room, due to the many guests.

pool, the breakfast, the location and the staff

the breakfast options were fab and the facilties including the play room and pool were

only qualm would be the pool temperature

the swimming pool the play room the entertainment the room

the kids loved the pirate splash pool and the huge lego playroom

hotel staff at breakfast, swimming pool and spa lovely and warm with great spa facilities which we were not expecting

air around the pool is a little cold as you can swim outside from the jacuzzi so bring a dressing

the spa area is amazing with a full program of treatments, an outdoor thermal pool, sauna, steam room, salt room, ice room and swimming pool

lovely grounds, pool and room and the outside terrace.

swimming pool and spa are clean and really welcomed after long day

the fact that it has a swimming pool

enjoyed the gym, pool, sauna & steam room, well equipped & perfect after/before a long haul flight

we used the gym and pool

pool was small.and cold and room didn't get cleaned for the 2 days was there

advantageously, the hotel also possesses a good gym and swimming pool, which is always nice

our kids loved the pool

inside pool is closed

funky decor, the friendly staff, the pool and steam room

leisure, pool , sauna , steam

spa not worth the visit, pool and sauna only.

the service in general, the breakfast and the pool was great!

pool, jacuzzi, sauna, gym facilities are very good

pool was a little over chlorinated

i made full use of the pool, sauna, and steam room, and everything was clean, well-maintained, and incredibly relaxing

right near the airport, really nice gym and pool. great for the before or after a flight

equipped gym, nice restaurants, lovely area around the swimming pool

the pool area has no shower

the pool area could do with better heating

the staff very helpful and printed off our boarding passes which was most appreciated, the indoor pool kept the children amused as we had a late flight and the hotel allows you to use facilities

pool and pool bar

shame pool shuts at 7pm until 8am for under 16s

swimming pool for my children

pool area need updating.. but it was still ok.

ceiling of the swimming pool could do with some attention but that is being really picky.

swimming pool, small and full of kids

swimming pool is great

massive pool

we liked the pool facilities we liked the design

the swimming pool isn t well built as there is no space for chaise/sun chairs for relaxing

new hotel in a great location for heathrow and london pool sauna gym are very beautiful everything in rooms is new and