the breakfast experience we had is like none other in comparison, having an amazingly high quality of

clean and comfortable. breakfast was good and the staff was friendly.

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

location to unca! cleanliness and comfort! the breakfast!

indoor pool you see pictured on their website is the spa pool and not the indoor pool where kids can swim

to call room service back to remove dirty wine glasses

the spa experience

free wifi speed was 1

in addition i would ve liked access to the spa even if it were just to use the pool or enjoy the area as the services offered were beyond expensive

also the breakfast was delicious, we will definitely comeback there when we visit the zone

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

breakfast the next morning was really yummy

the staff was very friendly and the breakfast was great

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

$75 pet fee was too much. parking should also be free. room was smaller than expected

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

having laundry on property was great

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

price and the amount of activities available at the location was nice especially traveling with kids

lots of juggling 2 kids, suitcases and dog

she had a blast on the kids zip lines

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

the wifi at the hotel does not work well

first, because of its location near the biltmore and second, because they are pet friendly

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

when i booked the hotel there was no mentioning for parking and pet fees

breakfast was free and exceptional

free drinks, free arrival gifts, and free breakfast

sofa bed for kids, like most hotels out there, was completely uncomfortable

when you have kids you need space

kids loved it

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

com, but there was no mention of the pet fee or how much it is

pet fee too much especially staying for one night

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

loved that they accommodated pets and had dog treats available in lobby

the rooms including the kitchen had everything we needed

i loved the cleanliness and all the things in the kitchen

full kitchen

traveling as a family the space was perfect — including a sitting area as well as kitchen

is a great little hotel with full service rooms that include washer and dryer and full kitchen

and surprise of pet fee , added during cost after booking/choosing pet friendly room

the spa treatment was superb

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

staff were great. valet parking a plus. central location. great bar and restaurant attached.

the spa was also a great experience

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

wonderful gym

the location was great. the gym was nice and convenient, loved the bottle water in gym.

however, the rooftop bar and lounge area were spectacular

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

location and having restaurant and bar in house.

check in they did not have us in pet friendly room which i requested at booking

we traveled with a pet and it was such a reasonable pet fee

we picked this place for its reasonable pet fee and location and weren't disappointed

didn’t eat breakfast there.

staff all were excellent: cleaning service staff,breakfast staff, & front desk staff who went out of their way recommending upon our request nearby

awesome breakfast

the breakfast basket was wonderful, and the perfect addition to a beautiful stay.

the view from the hotel roof bar was fun

food at roof top bar and the exchange restaurant was fabulous

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

room service was very quick, easy and friendly

from valet to room service, impeccable.

room service for breakfast

even though their restaurant & bar were not

pool could be a little warmer

the gym and pool area were well equipped and easily accessible

breakfast had a great variety

there is refregirator, microwave, stove , sink and all basic kitchen equipment

room was very spacious and had excellent kitchen with frig, stove, microwave, dishes, and even a dishwasher

the fitness center was well equipped and the condition of the equipment was very good

lobby bar is perfect place to relax and listen to great music

the live music in the bar on thursday and friday was wonderful

bed was extremely comfortable view was nice bar was pretty

online states a mini bar & room service

no pet fee for servicecanimals

no pet fee is wonderful, and staff were pleasant

the property is dog friendly with no pet fee which was awesome

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food at the bar were great especially as we got in late the first night

the staff was able to help at any moment, and the 24 hour pool table was a hit for us

the gym is nice and clean, the room was very clean and i like the location

unfortunately the gym was closed due to hurricane consequences.

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

gym was not open yet after the hurricane

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the breakfast had a lot of variety and new options every day

nice size kitchen

i was surprised with the kitchen

each morning the breakfast was great

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

the kitchen and how spacious the room is.

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

the access to kitchen.

loved that egg whites were offered, kids loved pool and basketball court

excellent! loved having an efficiency kitchen!

pet fee was pretty expensive ($100), almost as much as the cost for a night

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

the required nonrefundable pet fee

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

toilet was way too low and no bar to get down to it. other than that was perfect stay.

massage at posiedon spa was amazing

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

included only means you get a credit to use at the restaurant or room service

did not get a chance to try their spa but it was cozy and the people were so nice

pet fee was low compared to other chains

a bar would also be a nice feature considering the price we pay to stay

was not aware of the pool and spa until getting there, so we did not pack any swimwear

the pool

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

otherwise property is clean with heated pool and gym

indoor heated pool did not feel heated

breakfast was tasty, however, the highly processed nature of the food was not the best in my

indoor pool, grills, workout room

i enjoyed the indoor pool

everything enjoy the pool and the location

the pool are was over run with kids. we took are of that. we got pool time.

you must everywhere must were a mask but not at the gym

enough parking and the toilet paper was very thin

indoor pool

i was able to pay 50 bucks for a early check in.

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast, expand the menu

parking could have been better.

exit ramp from the parking lot to the street does not safely transition

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

everybody was friendly and it had a good size pool and jacuzzi

handy to have laundry room

i thought that the pet fee was a little

was excellent except you forgot to include the $45 per night pet fee that was assessed

pet fee is quite expensive

lovely but pet fee is exorbitant

pet fee was reasonable and the included breakfast was absolutely delicious

there is a pet fee though, but it was expected and cheaper that other hotels around

reasonable pet fee

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

the pool was awesome on these hot days, with plenty of loungers and 2 tables with umbrellas, parking

pool was closed the entire weekend due to maintenance

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

the pool was great even though we didn't get a chance to go, it looked so fun

pool hours too early. no hot tub

the bar tender kristin was great and pleasure to talk

breakfast was amazing. and the sheets and blankets were super cozy.

only issue is that booking doesn't tell you that pet fee isn't included

was upset about the pet fee

not made aware of pet fee until after we checked out and were home

pet fee was too much, $25 per night

pet fee, toilet paper is really scratchy

kitchen stove needed repaired front was falling off

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

full kitchen, jacuzzi hot tub, beautiful river views!

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

able to view mountain.. store near by pool

breakfast was very good

breakfast was minimal, but good enough

awesome location, great breakfast

complimentary breakfast was ok, but as a free meal, i can't complain.

the breakfast was surprisingly delicious

would have liked to use the pool but it was closed for the winter.

they had a hot tub rather than just a pool

the customer service and breakfast in the morning and how soft sheets are

some sliced cheese on the breakfast bar would be nice. and mustard

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

pool was great for the kids

breakfast not until 6am. but they did give us stuff the night before.

pool was great for the kids

also, large refrigerator, microwave, sink and even a dishwasher in the kitchen area

breakfast staff were not friendly & didn’t speak english in front of us

pool was nice and warm

shuttle to and from airport are top notch

convenient to airport. had shuttle service to airport.

on-site laundry was not available

breakfast!

room was spacious, breakfast was good

breakfast was good, especially the turkey sausage

the location, pool , workout room and free breakfast.

the shuttle to and from the airport helped so much

plenty of breakfast options, waffles, toast, bagels, bisquit sandwich (microvaveable) fruit, cereal, juices

everything else was great. clean and neat. good service, and breakfast with hit and cold food

breakfast was just what we needed-everything was very good and plentiful

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

breakfast was plentiful, hot and healthy

the staff was nice and they only charged 5 dollars for the pet fee.

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

room we were put in near laundry room

breakfast consisted of only store bought muffins, coffee and juice

is outdated and the breakfast is pre-package stuff like muffins; but other than than, it was a great place