breakfast was awesome, pull out coach was a bonus. pool was clean and beds comfortable

room service

no free wifi

parking lot under construction so limited space near entrance

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

indoor pool, kind reception desk, modern decor and well equipped rooms.

pool heater was not working so we couldn't go for a swim, otherwise everything was very nice

homemade mini golf was ok and arcade was a disappointment some machines took out money

the wifi was not strong or spotty, the tvs could be updated to smart tvs

alley - which was broken, the arcade, which also had many broken games, as well as the mini-golf

the fitness center was decent but had no wifi reception or tv so that one could have worked out from an app

would have liked to have breakfast room service but it didn t start until 9:00 am

didn t use wifi

the social bar was,great!

no gym, no pool, no activities just an overpriced bedroom

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

there are no signs that the laundry room is in a huge building

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

he was able to get me an early check in and assisted me with the check in process

great communication from the laundry room management

kids were screaming and yelling making the stay not relaxing at

loved the pool and fitness center

all hotels in kitchener-waterloo are slightly over-priced due to market conditions

no pool, gym or in-dining because of covid provincial closures but i understand.

had 4 different devices to test it with) despite promises to give us a

the pool was miniature

pool very small

my husband and son enjoyed the pool and i used the gym

beautiful pool room.

the gym was really clean and up to date. breakfast at the restaurant was delicious.

also very outrageous pet fee

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

even langdon hall only has a pet fee of $30

parking is almost full in the night

the parking lot is unusually small for a

the hotel charged me a pet fee for my service animal

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

pet fee

breakfast was good very convenient

parking lot needs a lot of work and the rooms could be a little bit better but all in all it s ok

the breakfast was great kids love making there own breakfast

kids running in the hall all hours of the night

i was kept up most of night with kids running in hall, knocking on doors, yelling

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

fitness room had a lot of equipment, water cooler, towels and wipes

breakfast and room size

the swimming pool could have been warmer!

could do with a 30 minute extension on the breakfast time

considering covid your breakfast was excellent.

the laundry facility is an added bonus

out on the breakfast

also, the hotel common area includes a bar for day / evening relaxation

the pool was wonderful we were able to go for a mid evening swim

restaurant and bar wasn’t open on our stay.

rooms are very spacious and comfortable with a nice little kitchen

no hot tub in the pool area

the gym was well equipped, modern and clean and the pool was fun too

an infant and a six-year-old and my wife is has strict diet requirements since the delivery, so a kitchen sink, microwave and a large fridge are gold for me since i am cleaning bottles and mixing

- room was good size, when you have kids and put them to bed you can go into the other room and allow them to sleep and not disturb

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

the kitchen was a bit bare

you have a fully equipped kitchen

location, property style, value, cleanliness, kitchen and bathroom were all fabulous!

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

hot tub and pool were very nice

the room is nice, loved the pool and hot tub

poor breakfast selection and no bacon when we went down!

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

breakfast ok, would have liked more hot choices

food at bar mason was quite good

enjoyed the gym facilities

there is a restaurant called bar mason that is inside the hotel next to the lobby

bar mason food was great

bar mason restaurant offers a small selection of food and they are expensive

rented a king room with a spa bath, which costs more than a regular room

requested a late check out and it was granted without any issues

we were hoping for an indoor pool

amenities are limited. no breakfast, pool, and limited cable.

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

com) then billed 250 dollars for pet and deposit

stayed two nights- no check in for room service or replenished room amenities

breakfast was ok

very poor selection at the complimentary breakfast. nothing nutritious.

parking area is a tight fit