you have a fully equipped kitchen

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

loved having a full kitchen

pet fee

the hotel charged me a pet fee for my service animal

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

breakfast basic but just fine for our needs

also very outrageous pet fee

even langdon hall only has a pet fee of $30

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

we did see though on the last day that there is a back entrance to the parking lot

the parking lot is unusually small for a

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

the place was nice and neat! the pool was wonderful and we really enjoyed it!

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

pool

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

but the room smells terrible the sheets were very dirty i know it wasn’t wash it smells bad my kids didn’t sleep with the smell it was so bad bathroom sink was not working etc but we got there

super clean and very comfortable. breakfast was great

pool was nice and warm

took our breakfast back to the room

considering covid your breakfast was excellent.

they didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge

the swimming pool could have been warmer!

location is good and availability of laundry

i ordered room service 3x but had to pick up from reception

loved the pool

one just rang constantly)

room service

the wifi was not strong or spotty, the tvs could be updated to smart tvs

the wifi wasn t as good as expected

pool breakfast restaurant room staff late check out

great gym and pool options

vered over with cement) and the sauna did not seem to work

they have a complete gym, with a peloton

the wifi was excellent

love the cocktail bar too

i had to reconnect the wifi every once in a while, otherwise everything was great.

loved the gym on the first floor

very good kitchen

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

he was able to get me an early check in and assisted me with the check in process

location, parking and unit were all great for visiting kitchener comfortably.

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

com) then billed 250 dollars for pet and deposit

was also fantastic and i was so excited that the continental breakfast was served in the library bar, which i had been dying to have a peek at

very poor selection at the complimentary breakfast. nothing nutritious.

amazing breakfast

parking- too tight and not enough

bar mason restaurant offers a small selection of food and they are expensive

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

and bar were great

was expecting the gym to have better equipment

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

no pool, gym or in-dining because of covid provincial closures but i understand.

the smell of the bar soap and shampoo so much i took it

loved the underground parking, fitness center, service, size of room!

they have a few pool toys (noodles, balls) for the kids to play with

loved the pool and fitness center

poor breakfast selection and no bacon when we went down!

breakfast ok, would have liked more hot choices

if my children had been with me they would of loved the pool

hot tub and pool were very nice

comfortable beds. nice breakfast. clean rooms and close to our destination.

the pool was open and the kids loved going for a swim

player kids and their family members kinda overran the place

breakfast was very good. staff were excellent. room was better than expected.

stayed in 303 and there were no darkening blinds and the room looked out directly to a parking lot light that was right there

mini fridge and microwave in the room, the pool and hot tub and the continental breakfast

very comfortable rooms. kitchen was very useful. complimentary coffee was nice. :)

the room was beautiful, the water was hot, and breakfast was good .

the kitchen was gorgeous and the hot breakfast was excellent

breakfast was the only downside

all around i liked the staff they were friendly i also liked the kitchen

loud kids in hallways

lots of people smoking so might now be good with small kids

with kids and breakfast included would have been nice

fridge with no bar, meaning kids had nothing to consume, haha

gave our kids a spare room to hang out in on saturday night

new and in good working condition, beds were super comfortable with different choices of pillows, breakfast had many good choices for being included in price

that we couldn't use pool but because of covid. kinda sucked.

the pool is good to unfortunately it wasn't warm/hot enough to enjoy but it was tolerable

the only thing that could be better was the pool temperature. it was a bit cold!

breakfast its saved late if only they also catered for people who start work at 6pm

very comfortable spacious room spotlessly clean great breakfast

breakfast was great

comfortable bed, lots of room, kitchen was fully equipped.

we especially loved having the kitchen for drinks and snacks

the fridge in the kitchen was perfect, great size for families or long stays

wifi and tv are run off a light switch - no one told me

they only had a smoking room, there was a constant dripping sound coming out of the bathroom, the wifi password wouldn't work and the room didn't smell very fresh

i will tell you what i didn t like no wifi,air conditioning for the birds ,no smoking room smoke coming in from other rooms threw poor

wifi did not work and no control of room temperature

cheapest place in town. wifi. a place to sleep.

the pool was cooler than we would like.

great gym

restaurant and bar wasn’t open on our stay.

was a lot to choose for breakfast

i used the gym and was happy to have good equipment.

wished that our kitchenette had an oven and not just a stove top

the breakfast was ok not excellent but hey it was free :)

large room with a nice kitchen.

breakfast and snack food was excellent

pool is small to do laps. gym needs a few more machines.

12:00 check out allowed us to take our time with breakfast and spend a little more time in the pool with the little one

the pool was great and the rooms where very comfortable

not believe how great the breakfast buffet was and then when they had a supper buffet included one night , well that was

beautiful room with good kitchen facilities

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water's nice and warm

coin laundry was broken

swimming pool and gym are excellent

we could do our laundry

my kids were so disappointed during the whole stay, we couldn't wait to leave

love that our unit had a kitchen

hotel with free parking, pool, laundry, kitchens, free breakfast

room was very roomy and bathroom the bed excellent and loves the complete kitchenette very

found the breakfast good, the lattes are my favorite, thank you

swimming pool and gym are also pluses

laundry facilities were an added bonus

guy behind the front desk was lenient when it came to us getting a late check out

the hot breakfast was nice too

the breakfast was amazing

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they have an

the room was spacious, clean, the service was very good, and the breakfast was very complete.

lovely pool and gym, comfy beds and great room size for a family of 5

we could not use the pool or gym as its was full of kids for our entire stay

the staff was nice a very helpful and a good room service

lovely pool and gym, comfy beds and great room size for a family of 5

we were in the kind suite with pull out and kitchenette