pool area was wonderful

room service was not at the proper time for us, but it didn't bring us a lot of discomfort

had 4 different devices to test it with) despite promises to give us a

it's well located in the centre of kitchener/waterloo

also the connectivity bar didn t allow our tv to display our computer

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

because it was an apartment it had a kitchen so you could make meals

difficult to get any response to allowing late check out and additional key fob

breakfast on 2nd floor was very good

very friendly staff and beautiful rooms and good breakfast

superb breakfast

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

nice gym

room service was odd

could have some music in the gym

not exit pool door broken

room service breakfast was not great for the price, had buffet last time and it was excellent

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

microwave had to sign papers just to buy water from downstairs pretty expensive room service would often come in while we were still sleeping and they would even come in while we

location is good and availability of laundry

i would highly recommended you stay if you are in kitchener

room service

was great as we were visiting family who are located all around the kitchener/waterloo area

breakfast was fairly basic. pool was too cool.

pool area was clean and pool was good temperature

the bar menu

the pool and the gym are great.

i used the gym and was happy to have good equipment.

- room was good size, when you have kids and put them to bed you can go into the other room and allow them to sleep and not disturb

people in a nearby room kept us awake at night and kids in a couple rooms near us woke us up early

facilities in room, gym and pool as well as laundry coin are available

layout of the room with kitchenette was lovely

love the kitchen and that breakfast is included.

staff friendly breakfast and available dinner, bar pool and gym location

golf staff

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

we had access to the pool which was unexpected due to covid restrictions

pool

even langdon hall only has a pet fee of $30

also very outrageous pet fee

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

free parking

pet fee

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

the hotel charged me a pet fee for my service animal

parking lot is in need of line painting and a clean up.

it was clean & pleasant! ample parking!!

breakfast could have been better.

comfort washroom was in room breakfast was wonderful i hope to come again to your location loved the stay it was comfortable and

the breakfast was great kids love making there own breakfast

'breakfast' left a bit to be desired

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to the

the kitchen had everything we needed for a small meal

i have used the laundry rooms before and never had an issue, however this room was disappointing

the swimming pool could have been warmer!

considering covid your breakfast was excellent.

the pool was open if you signed up for a time

loved having our own kitchen facilities. makes life so much easier.

pool was nice and warm

hot tub and pool were very nice

the room is nice, loved the pool and hot tub

poor breakfast selection and no bacon when we went down!

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

breakfast ok, would have liked more hot choices

com) then billed 250 dollars for pet and deposit

the room service was excellent

stayed two nights- no check in for room service or replenished room amenities

parking was tight

parking lot is tight, but still convenient.

enjoyed the gym facilities

bar mason restaurant offers a small selection of food and they are expensive

and bar were great

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

many thanks for the early check in, it made all the difference to my stay

great stay and even asked for a late check out.

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

we were hoping for an indoor pool