com) then billed 250 dollars for pet and deposit

parking- too tight and not enough

stayed two nights- no check in for room service or replenished room amenities

parking - a row of parking spots is being used as a patio

the breakfast was not included.

of space, full kitchen, beautiful big balcony

i have used the laundry rooms before and never had an issue, however this room was disappointing

you have a fully equipped kitchen

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

loved having a full kitchen

breakfast was only open till 930 am on a sunday… should be later on weekends reasonable during

clean spacious room with kitchenette

loved the kitchen with the stove top, giant microwave, sink and dishwasher

breakfast was the only downside

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

parking around back and access to the hotel parkingis not as convent as it was once

breakfast was delicious, with lots of options and staff was quick to refill anything that had been

the parking lot light was shining in our eyes and the curtain didn't close to blough it out.

the beds were great! the gym was good, and breakfast was fabulous.

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

pet fee

the hotel charged me a pet fee for my service animal

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

grab and go breakfast was disappointing

pool should be warmer both in the area and water

kitchener had just turned to red that morning

location is good and availability of laundry

room service

wifi in the old section doesn't work at all for the 4 days that i spent there

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

also very outrageous pet fee

even langdon hall only has a pet fee of $30

kids running loudly in the halls at 10pm

the parking lot can be difficult depending on the direction you are coming from

the pool was way too cold for myself and my 2.5 yr old.

my husband and son enjoyed the pool and i used the gym

beautiful pool room.

my husband and son enjoyed the pool and i used the gym

staff friendly breakfast and available dinner, bar pool and gym location

gave our kids a spare room to hang out in on saturday night

with kids and breakfast included would have been nice

lots of people smoking so might now be good with small kids

fridge with no bar, meaning kids had nothing to consume, haha

loud kids in hallways

i was kept up most of night with kids running in hall, knocking on doors, yelling

comfort washroom was in room breakfast was wonderful i hope to come again to your location loved the stay it was comfortable and

hockey tournament. kids running the halls

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

my daughter and i enjoyed the pool facilities * overall, we had a lovely stay, visiting family on a trip from ireland

homemade mini golf was ok and arcade was a disappointment some machines took out money

big, clean room and friendly staff. tasty breakfast.

gym and bar

arcades and golf and table tennis and bowling should be free and should be scheduled for each room that booked

the wifi was excellent

room service but lots of places to go to in the area so it's worth getting out and walking around

my kids loved the place

gym is advertised but unavailable due to renovations

morning twh restuarant didn't open until 10am so we had to find another location for breakfast - front staff recommended across the street and it was very good

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

plenty of parking spots

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

the pool was open if you signed up for a time

location, parking and unit were all great for visiting kitchener comfortably.

the kitchen has everything you need to prepare meals

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

breakfast didn’t start until 7a

the pool is good to unfortunately it wasn't warm/hot enough to enjoy but it was tolerable

pool could have been larger but not really a complaint.

the cinnamon buns and pool.

everything was great, the pool, the breakfast, the parking, the comfort - all great!

we especially loved having the kitchen for drinks and snacks

pool is a little small

that being said, the pool looked like it would have been nice and the exercise equipment looked decent

the breakfast was good too

breakfast was included and had a nice selection of hot and cold food

friendly staff, nice pool, lovely lobby

loved the pool and fitness center

they have a few pool toys (noodles, balls) for the kids to play with

was no wifi nor internet for the 24 hours i was there

kids were screaming and yelling making the stay not relaxing at

wifi never worked, people that stayed in room 3 and 4 were very noisy at 3 am nearly 430 they

cheapest place in town. wifi. a place to sleep.

no breakfast available. no room service.

wifi did not work and no control of room temperature

no wifi though promised.

soon as i pulled in, there was alot of junkies in the parking lot, i went to get a room and my bf yelled out to me before going into the office and said

the location and free parking were two advantages of this hotel.

convenient location, ground floor all rooms and very well lit parking lot.

the location is good with free parking.

some noise from kids.

the laundry facility is an added bonus

the pool and gym are perfect

pool area was clean and pool was good temperature

the bar menu

another family had the same time with three screaming kids within the pool area

coffee bar available through the day

the room was excellent king suite with kitchen

rooms are big with a little kitchenette, dishwasher, large fridge and microwave, everything you need is in the kitchenette

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in the hallways yelling, acting like it was

serve the breakfast it s suppose to be

breakfast should've been better

breakfast was very basic. many homeless people in the area.

breakfast should be inclured.

bread at breakfast not fresh

bar mason food was great

enjoyed the gym facilities

and bar were great

room was large, with a neat, small little kitchenette

food at bar mason was quite good

poor breakfast selection and no bacon when we went down!

the eggs and sausage were really cold. the only thing i was disappointed in was the breakfast.

the room is nice, loved the pool and hot tub

could have been better if breakfast menu add more variety

comfortable beds. nice breakfast. clean rooms and close to our destination.