hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

in room with king bed and spa tub

many thanks for the early check in, it made all the difference to my stay

the complimentary breakfast offered a wide variety of foods and beverages

the staff were very courteous, and the pool area and hotel was exceptionally clean.

breakfast ok, would have liked more hot choices

the room is nice, loved the pool and hot tub

comfy beds and pillows, very clean, nice pool.

people in a nearby room kept us awake at night and kids in a couple rooms near us woke us up early

loved the decor, pool, gym, and room offers so much including a wonderful sleep

large room with a nice kitchen.

facilities in room, gym and pool as well as laundry coin are available

great place, shuttle services, good breakfast and lovely lovely staff :)

dinner and drinks at das bar in the hotel was excellent

the breakfast choice is lovely

nice with a small bar area, and a few food (pizza) options

out on the breakfast

very clean and warm pool...breakfast offerings were beyond expectations.

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

no gym, nothing availed to relax

room was large, with a neat, small little kitchenette

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

bar mason food was great

the pool had toys for the kids

room service, ants in room

restaurant is lovely and bar area is pleasant and perfect for hangout with friends

they have a few pool toys (noodles, balls) for the kids to play with (+)the pool had toys for the kids (-) my three kids were disappointed not to have a morning swim (+) bit fancy for kids and offered a (+) pool was perfect for kids (-)many kids running around (-) (possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of re-tiling work that (-) kids were screaming and yelling making the stay not relaxing at (-)there are kids running around when it's weekend days and nights. (-)kids screaming and playing hockey outside of our room and running up and down the hallway

bit fancy for kids and offered a

because it was an apartment it had a kitchen so you could make meals

there are no signs that the laundry room is in a huge building

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

he was able to get me an early check in and assisted me with the check in process

great communication from the laundry room management

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

room service but lots of places to go to in the area so it's worth getting out and walking around

great atmosphere in the lounge, and breakfast room

wish the hotel provided room service

we got to use the gym as well and were impressed by the amount of equipment they had, as well as the cleanliness &

no room service

no changing rooms or private area's to change by pools, and no showers at poolside

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

my daughter and i enjoyed the pool facilities * overall, we had a lovely stay, visiting family on a trip from ireland

big, clean room and friendly staff. tasty breakfast.

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the hallways

room service

kitchener had just turned to red that morning

no free wifi

loved the pool

there a few times and the staff still remembers my kids and i makes it feel like a home away from

'breakfast' left a bit to be desired

hockey tournament. kids running the halls

super clean and very comfortable. breakfast was great

the breakfast was great kids love making there own breakfast

the pool was closed. my children were so upset

took our breakfast back to the room

the kitchen staff made fun of her for it and the only option she could have was toast, which was

the pool was open if you signed up for a time

fitness room had a lot of equipment, water cooler, towels and wipes

golf staff

beautiful pool room.

pool

we had access to the pool which was unexpected due to covid restrictions

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

even langdon hall only has a pet fee of $30

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

also very outrageous pet fee

kids running loudly in the halls at 10pm

coffee at the breakfast bar was not good

the hotel charged me a pet fee for my service animal

pet fee

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

would have been nice to have had a breakfast sitting area rather than having to return to your

and at 9 am one of your staff barged into my room with their key when it was locked from inside

the kitchen was a bit bare

well supplied kitchen with oven

i have used the laundry rooms before and never had an issue, however this room was disappointing

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

you have a fully equipped kitchen