no gym, nothing availed to relax

food at bar mason was quite good

bar mason restaurant offers a small selection of food and they are expensive

bar mason food was great

enjoyed the gym facilities

great breakfast

full sized fridge and kitchen were nice

plenty of parking spots

breakfast was very good and the kitchen staff were helpful and pleasant

pool was nice and warm

the staff were very courteous, and the pool area and hotel was exceptionally clean.

hot tub and pool were very nice

if my children had been with me they would of loved the pool

good pool (our grandsons came over for a swim and we enjoyed the hot tub too)

secondly i found the eggs used for breakfast to have an unpleasant texture

staff, very clean, comfortable bed, close to everything and breakfast was very

was gross kids screaming through the halls and staff didnt seem to care kept up all night tournament next

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

i was kept up most of night with kids running in hall, knocking on doors, yelling

kids running in the hall all hours of the night

the gym was really clean and up to date. breakfast at the restaurant was delicious.

the place was nice and neat! the pool was wonderful and we really enjoyed it!

the pool was miniature

staff friendly breakfast and available dinner, bar pool and gym location

my husband and son enjoyed the pool and i used the gym

of room with armchair foot rest, pet friendly, hot breakfast made to order omelette station, cheaper pet fee than other hotels, cold

also very outrageous pet fee

even langdon hall only has a pet fee of $30

parking right out the front and good location

could hear kids above us dragging a chair but overall a nice place to stay

dare they charge $25 for every night for pet fee when the room was worn beyond cleaning

the hotel charged me a pet fee for my service animal

pet fee

parking was a pain

doesn't work for the middle door so have to go into the main one, parking lot has huge

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

you have a fully equipped kitchen

well supplied kitchen with oven

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

the kitchen had everything we needed for a small meal

pool should be warmer both in the area and water

kitchener had just turned to red that morning

location is good and availability of laundry

room service

wifi in the old section doesn't work at all for the 4 days that i spent there

wished the bowling alley and mini golf were actually functional

pool could be about 5 degrees hotter as the kids got cold fast

all the bowling , table tennis , mini golf are paid

room service breakfast was not great for the price, had buffet last time and it was excellent

the bed was very comfortable and the bedding was spa like

hotel was clean, the staff were friendly and the lounge area where you could have breakfast was gorgeous

staff was exceptional at every encounter, front desk, breakfast, cleaning staff, everyone

could be better not enough options for kids

my kids were so disappointed during the whole stay, we couldn't wait to leave

pool should be open longer and perhaps a selection of whole wheat options for breakfast

the bed was super comfy .free breakfast was fantastic

breakfast on 2nd floor was very good

no gym

u will have to re-accept terms on the splash screen multiple times over your stay)

wish the hotel provided room service

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

there are no signs that the laundry room is in a huge building

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

very good kitchen

hangers in closets, a regular coffee maker, larger variety of kitchen utensils, grab bars in the bath tub so old folks can get out, and a non slip bath mat

kids screaming and playing hockey outside of our room and running up and down the hallway

pool was well kept, made use of sauna & whirlpool

they have a few pool toys (noodles, balls) for the kids to play with

(possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of re-tiling work that

the room service people had no response while we greeted them

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

rented a king room with a spa bath, which costs more than a regular room

great stay and even asked for a late check out.

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

was a lot to choose for breakfast

dinner and drinks at das bar in the hotel was excellent

some noise from kids.

breakfast had a lot of variety

the pool and gym are perfect

we enjoyed the pool

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in the hallways yelling, acting like it was

the breakfast was good.

great place, shuttle services, good breakfast and lovely lovely staff :)

restaurant or bar which be be a nice amenity

breakfast was great

change the breakfast menu at least few days.

the bed was comfy the breakfast was delightful the room was clean

ch entity carries 5)--however, the wifi could stream more on your device, if you have a package

complimentary breakfast was adequate. kitchen area was clean.

com) then billed 250 dollars for pet and deposit

the facilities worked well and wifi was strong

breakfast was great---a nice continental breakfast was all we needed.

parking was tight

stayed two nights- no check in for room service or replenished room amenities

stayed with our 3 kids and they enjoyed so much

this was particularly disappointing for me as i was traveling with kids and the pool was my plan for an evening activity

great covid-19 protocols observed. it was a busy weekend but it never felt. a great kitchenette.

the room with the kitchen, amazing

breakfast was good and my kids enjoyed

it's really hard to find a pet friendly hotel that accepts cats, loved my stay

the gym was well equipped and the hot tub was hot

lots of parking and food places around towels were stocked no waiting to check

the gym is a little bit small but this should be expected in a hotel setting.

refrigerator is no good. a/c in bedroom is not cooling. no laundry facilities.

guy behind the front desk was lenient when it came to us getting a late check out

and ok not far from from lakeshore that offers tourism facilities such as restos etc included breakfast fit the bill for a good start to the day overall it was a

the breakfast, the location, and spacious room

breakfast ends early at 9.00

stayed here before this visit the pool is decent the gym is pretty nice does the job

hot breakfast, very friendly staff

value, kitchen is a plus

loved the free breakfasts

cleanliness and breakfast

clean rooms, good breakfast, great hours for pool and gym

the pool was clean and we enjoyed the swimming

they have ev chargers for cars. easy access from the highway.

great room and great continental breakfast buffet!

breakfast was not offered with room i would have thought that at $166 for one night it would

very accessible and close to oakville go. restaurant / bar is always good.

was convenient, comfortable, courteous, and the breakfast buffet was great

didn't have the breakfast but saw lots of happy faces eating there in the morning

good breakfast

found a stain on my bed sheet after room service made the room

unsupervised kids running around until past 11 pm

we enjoyed dinner but not the breakfast buffet.

sheets stained. treadmill broken in gym.

we were in the kind suite with pull out and kitchenette

bar is not open on weekends

we really enjoyed being able to cook our own meal with the kitchen

the gym is also very small

the hot breakfast was nice too

didn't care for the eggs or hot meat, but a free breakfast is a free breakfast!

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they have an

the room was spacious, clean, the service was very good, and the breakfast was very complete.