the staff were lovely, the locals in the bar were friendly

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

no food served in the bar but was told i could get take away

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

poole table and bar downstairs

charge for early check in to accommodate meeting travelling from a ferry crossing which docked at 5am even tho

hotel was recently renovated, we loved the way the restaurant and bar looked

the food both evening and mmorning was excellent and the staff in the bar were brilliant

great friendly staff. very clean. good food. great bar an beers

early check in possible due to christmas.

we had the most amazing time using the facilities; the gym has high end equipment and the breakfast was outstanding with lots of options and healthy

pool times for kids was poor

the main bar area was tired looking and could do with updating to be the standard of fusion

been worth every penny, chloe from reception thank you so much for helping with my confusing gym & swim phone call haha

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

free wifi didn't work with any consistency making working remotely impossible.

due to traffic i arrived late, had to cancel my dining reservation as the restaurant/room service was due to close

from the hotel can be a slight challenge, the wifi isnt the best but given the shape of the building, no matter how much you boost the signal

was amazing - i travelled with my dog and they set me up my own table in the bar so i could eat with my pet

clean and spacious room, dog friendly amazing breakfast

there wasn t variety in the breakfast options

24hour gym, clean, fresh towels, welcoming receptionist on

i went down to find out if i was doing something wrong and he asked room service staff to check - manager advised i should not have the room as tv ooo so was given key

we had a fantastic stay including early check in

good food, free customer laundry

location of bus stop perfect for travelling without worry of parking elsewhere

parking could be a problem as no car park

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

you get the warmth and hospitality of a great b&b with the bonus of a fully stocked bar and excellent restaurant

parking a little more restricted than described

we had a nice drink in the bar when we got back

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

atmosphere in the bar & restaurant is typical english pub - fantastic

allowed early check in, great staff, great stay, amazing location

friendly and helpful staff, delicious food and accommodated two fussy kids by making 2 sandwiches that were not on the menu

i was not impressed by the fact that i had to pay extra to have 24h wifi in the room

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch their tv in bed while me and my wife watched tv on the sofa

central location, spa, gym and pool.

early check in without any fuss, and relaxed check out

the bar was unreal so well stocked

early check in

man behind bar so helpful on arrival showing me where to park

checked in early , warm welcome from everyone in the bar too

friendly staff. the bar staff and manager were helpful and friendly

the bar food is excellent

food in bar was lovely too

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

staff were amazingly supportive and had a good chat with the bar maid and owner

walk from station (uphill), beautiful beer garden, lovely staff, good bar selection and prices, lovely clean decour, very affordable, nice bathroom and very comfy bed,

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

the bar and garden room downstairs were beautifully presented

very friendly staff, and nice bar area to get a

nice room, excellent restaurant and bar just downstairs

kids eat free

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

the hotel is a little dated, gym equipment in particular was very old fashioned.

the room was lovely mattress a bit hard for me and my partner but kids were fine with it personal preference

kids eat free

while we didn't have food in the place, there was a little bar area and breakfast available

the kitchen, bathrooms, and bedrooms were clean and well maintained

if they had pool & gym, this place could charge a lot more & it would be worth

kids beds were great

most, thihings except the ev charger only charged at 16a instead of 32a

food in thai restaurant exceptional and nice bar downstairs for drinks

the bar / restaurant area has a continental feel

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

the lady on reception/ bar was fantastic and our evening meal was lovley

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

in keeping with the style of building, very warm in bar on a cold day/night

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

two girls behind the bar are very polite and helpful

the breakfast bar was ok and the cooked options really good

breakfast bar was ok but the milk was not cold enough for my liking.

welcome, lovely big room, and excellent breakfast

the room was immaculate. the breakfast was wonderful and the staff were fantastic.

staff were wonderful. breakfast was amazing.

they also provide laundry service

good parking on site

welcome and dog friendly room was lovely staff in the swimming pool area amazing and so helpful bar area clean and again friendly staff location and parking

gym & pool are good

the staff were incredible when i explained my situation

the room service pizza was terrible and the bed was uncomfortable. the parking a nightmare

early check in

not much parking

plus ample free parking

wifi and beds were not a double; two singles together and had a dent in between

ev charger in car park - painfully slow

if they did room service, this place would be fantastic, but at the moment, they don t.

we were asked if we want any room service, newspapers or a wake up call

ample parking facilities, learned this stay it s dog friendly too which is fab

kids running past nocking on door and running away from 6

most of the staff just kids, no conversation or manners though the older ones

big bonus free wifi for my

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

the bar served great beers and the local company was super friendly and accommodating

manager also met our request for early check in

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

the local customers in the bar and garden also made us welcome which made our stay even more welcoming

no tomatoes at breakfast sloping roof above the shower

noise from bar

friendly local s friendly a home from home breakfast excellent cooked to order so piping hot great place to relax and unwind with beer garden

fancy but it's good value and although we were there on a saturday night the noise from the bar didn't disturb us

room slightly tired bar staff at evening wedding reception not friendly or polite

large selection of breakfast items

serve meals in bar after 530pm

room available for early check in

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

or coffee making facility, you could get one tv channel for a very short time and the internet wifi signal was very

was my second stay here, the things i like include the location, easy to get too, parking is simple

loads of parking and easy access to the tunnel to north shields

is unbelievable value for money, the location is perfect, ample parking

free wifi signal was very weak in the room but ok in the hall downstairs

friendly staff...reasonable bar prices...comfy bed big room.

the staff were very friendly, no problem getting a drink in the bar

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

needs more life in the bar etc there’s so much potential for the hotel

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

little hotel fantastic food great reception and bar staff was disappointed at 9

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

when looking at the menu there wasn't anything on there apart from the kids menu

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

taking kids out until after 11 at night

the wedding i attended was in the hot spot bar - loved the outside venue with heaters, blankets and hot water bottles

parking, countryside, staff

1 person staying who didn't want to spend a fortune on a room for 1 night, lovely staff meals and breakfast were great, ambiance was lovely, loved the rustic miss match look, i couldn't fault the

the breakfast was good it was nice to have room service. the outdoor area was lovely.

log fire and leather sofas to sink into in the bar area

am aware of high standard of hotel ,comfortable seating in bar area ,clean carpark and tidy golf course nearbye

tv back dated no usb connection no hdmi connection poor wifi

parking outside our room was brilliant we were on ground floor with patio doors to your own parking

bar service was excellent, friendly and professional throughout our evening

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived to depart thank

location and free parking was very good

a little crowded on the top floor, reception area narrow & inconvenient, wifi

they also offer a laundry service

excellent wifi

free parking which is plentiful outside the hotel

the bed was screwed together didn't feel that safe to sleep on the wifi was very poor

location, nice staff, good breakfast, free parking for hotel guests

the hotel was right on the seafront and the free parking was very useful

wifi isn't great all the time but the phone and 5g signal in the area is good anyway

tv didn't work the signal was absolutely terrible so i watched my ipad, however you do get free wifi so that was a great

plenty of parking too

plus there was plenty of parking on site

breakfast delicious

loved everything the phoenix suite was amazing and the spa bath was so nice, the bed was comfy the pillows were so good all of it was great

the breakfast menu was extensive and everything was cooked to order and delicious

i particularly enjoyed having access to the gymnasium which was clean and tidy

value for money and quick and good room service for food

location, clean, modern hotel with bar and restaurant

very clean, early check in available staff very helpful

car park with 3 ev charging points easily accessible

room service was excellent!

charged 100 which took a month to get back and our room service was 60 give or take but we had to pay that separately, any other hotel i've been,

bar wonderful, we didnt have breakfast

all the staff from the manager and reception to the bar tender and maids were so polite and

good wifi throughout

was warm and spa was hot

not everyone an oap spa facilities need very much upgrading was not value for

and spa was realy chilling and warm

the pool and spa were very dirty.

good spa facilities