lovely bar and restaurant on site

nice breakfast included, pleasant staff at night in the bar and in the daytime

location was great for the cricket world cup game, and the staff were amazing, as was the late check out and breakfast

location and quick parking late check out at 12 ...

the bar / restaurant area has a continental feel

lovely hotel, large grassed area for the dogs to run. offered room service, food was lovely.

would have preferred a dog friendly area in the restaurant as opposed to eating in the bar area.

area which was delicious, breakfast was amazing - lots of choice for gluten free customers - free parking & reasonable price - definitely recommend & will return

duty manager was very helpful and the receptionist helped me with safe parking of our motorcycles

room service available at a reasonable rate

requested an early check in because we were attending a family funeral and we needed to change clothing after

fresh milk available from the bar and a teapot in the room small but important things

the restaurant and bar area are really comfortable and welcoming

the bar and restaurant were spacious, comfortable and cosy

excellent dog friendly bar & restaurant

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

when looking at the menu there wasn't anything on there apart from the kids menu

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

the location and the gym

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

gym very small but okay to get it chucked in for free with your

there was a gym to keep the other half occupied, breakfast was simple but catered for allergies very well

wifi required setting up cloud account

central for lots of pubs , resteraunts and theatre , plus late check out till 12 if needed ,and free parking, would stay

got room service and the food was really nice too

bar was nice and quiet, amazing restaurant with excellent food and staff

drinks i have bar expensive but to be expected.

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

all the staff from the manager and reception to the bar tender and maids were so polite and

the gym is really smart too - fantastic stay

room breakfast clean clothes washing and drying facilities gym excellent staff

the room the bar the restaurant were all very good

the wifi was free and had a strong signal

cluding amazing food from room service)

nice modern rooms, comfy beds, good wifi.

the room service choices. especially for kids.

there was room service throughout the night so i was able to order at 2am which was perfect for my working

great choice of spa treatments on the menu although we didn t get chance to actually go to the spa

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

good wifi

clean room and easy parking space.

is unbelievable value for money, the location is perfect, ample parking

great wifi

poor wifi, the connection would break quite consistently 4

the location, the room, the attention to detail, the room service

gym is great for a hotel gym

excellent gym

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

facilities and location are very good. breakfast is nice as is the bar area.

breakfast was sooo good, so much choice

early check in was a bonus

was very good to use the gym and spa facilities in with the booking today as we had a all round, productive but very

will definitely come back again enjoy the sauna, jacuzzi and gym during the day

pet fee was a little higher than i expected, i think it was lower a year ago

was pretty much perfect except wifi is very poor

also early check in or late check out available for 15 pounds per hour, give me a

oven out of use for room service so couldn't order a post gig toasted sandwich

lovely bar next door

big, comfortable bed. early check in.

convenient for dog owners with direct access to outside via a patio door from your room, vehicle parking space directly outside your

wifi was not very good in our room

the adjacen 9 hole golf course & driving range were a bonus

clean wifi good and quiet

due to a heavy night on the tiles a late check out was no problem for the staff

the customer service was very friendly and bar was well furnished, good value for money

lovely decor and beds are super comfy and the late check out was great.

room was very clean with a really nice bar area to relax

fabulous location, gorgeous bar and staff, super comfortable bed

staff, allowed and early check in if room was ready, took bags and did the paperwork for those with rooms not ready

early check in for ihg members. room was spotless. check-in was fast and very helpful.

night stay for a football match with our two kids

the buffet breakfast was fabulous as well, and everyone was very friendly and helpful

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

loved my room with kitchen facilities and the size of the bed was fantastic

the gym was clean and the machines were good

love the sandman , and the sharks bar

the food in the restaurant could of been more to cater for kids

restaurant menu is simple but tasty, room service is a nice touch after a long day

of parking, even when events are taking place

the breakfast was good it was nice to have room service. the outdoor area was lovely.

was lovely, room was very clean and comfortable and the breakfast was delicious

property was just what we needed. a night off from the kids and some peace and quiet.

a gentl at the bar said my larger was flat i couldn't tell but the barman threw it away and brought in other staff

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

friendly staff. the bar staff and manager were helpful and friendly

staff were amazingly supportive and had a good chat with the bar maid and owner

food in bar was lovely too

the bar food is excellent

a bonus also, i loved using the pool, jacuzzi sauna ect, the food was delicious, drinks in the bar were reasonably priced and it was excellent being able able to take my dogs

spa was lovely

the pool was an additional bonus and the kids loved it

place to stay, great gym and nice spa area

the location by the sea/ the gym

ev charger in car park - painfully slow

i can t comment on the free wifi as i used my data on the mobile whilst i stayed in the hotel

would ve been better if they had room service or even just order drinks to the room but when asked they said they didn t do

wifi, i had to take laptop to reception for them to sign me in on a different wifi

the wifi connection was very poor and we ve never had this problem before when staying there

was no room service food on when we got back to the hotel, despite being told from reception we didn't

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the comfortable

location and staff. reasonable facilities inc tv and wifi.

for room service were very limited which was an inconvenience as i had to stay alone with our dog as he

the bathroom is better than other local hotels i looked at and the options for room service would have been useful had i of needed them

refurbished rooms and bar and restaurant - excellent menu and great value the breakfast was freshly cooked and served to

bar area very inviting and with an extensive menu of really good food

the food both evening and mmorning was excellent and the staff in the bar were brilliant

staff are super, friendly and helpful. the food is good and the bar welcoming.

charge for early check in to accommodate meeting travelling from a ferry crossing which docked at 5am even tho

kids loved it

swiming pool was a hit gor the kids

watching members twist about the kids having fun in the pool on the monday morning

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

very clean and spacious room, great that you can use the gym and pool for free!

fab facilities, room service, restaurant's, grounds etc.

the gym and pool were excellent, staff in the spa very helpful and pleasant

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they

group of people came in with guns which obviously was for the sport shooting but made us and my kids feel uncomfortable and then straight after a big coach of drunk people got off and a man

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

staff went above and beyond to help, also helping and allowing early check in that helped us a great deal due to traveling for a wedding

breakfast was very good with lots of choices

breakfast was nice

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

poole table and bar downstairs

no food served in the bar but was told i could get take away

town pub, pleasant clientele, great bar staff