late check out included

clean, welcoming helpful staff, spacious room, excellent wifi. very good communal area

although it was supposed to have a restaurant with room service, when i asked i was told that they don't have a restaurant on a sunday

the gym could use a bit of an upgrade.

poor gym, weights are worn out.

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

good wifi also

was pregnant) behind bar were great again really friendly and attentive food was amazing too both in the bar for our

cosy room good room service

i know due to covid there was no room service but it would have been nice to have had a proper glass and not a plastic one

room service is hit and miss

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

the noise from the bar below didn’t disturb us and we found the room very quiet

the bar and restaurant were relaxing and

nice bar and garden area

the bar and restaurant area is cosy

warm friendly greeting, nice bar serving good food, clean spacious rooms

excellent breakfast

early check in permitted

the helpfulness of the staff especially the manager and one of the bar ladies who helped me locate my lost phone

breakfast 8

keep having weird sounds from the wind, no heater in the toilet, laundry took very long time, light is not bright at all and we can t work

breakfast was great on both days and room service was very nice

the room service was quick and food served was excellent

laundry on the landing outside our bedroom was there both days receptionis has stains down her

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

3 hrs of wifi only - once started i could not log out so 3 hours used up - so could not download paper in

tv had no reception in my room and the wifi did not reach my room either

the hotel itself was stylish, we thought the bar and garden were lovely

room service did not come with a tray.

my daughters room the tv was too high as above bathroom door & wifi did not work

were very friendly, especially the receptionist and the breakfast server

if you re driving parking in this area is a nightmare - not a problem if you re staying here - the hotel has ample

nice hotel with helpful staff in very nice location close to restaurants. nice breakfast

also room service food arrived cold

room service quick and good

wifi was rather weak and there was no plug for the bath

also tried to contact room service a few times throgh their online platform but nobody responded

breakfast is great and lovely area at

a good bar downstairs, and the hotel itself was nice and quiet, good for sleeping in

it was challenging to go up and down with kids and luggage

free wifi

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

good choice for breakfast too

put sign out for room service but not done

was a noisy bar over the square that didn t close until around midnight

paid wifi is disappointing in this day and age

free wifi, coffee, fresh milk, sherry, bathroom...

we were going to use the bar downstairs but it was

wifi could have been better

to pertain for breakfast due to early check in however have booked a return room in june-and will have the opportunity to try the

friendly service, great gym, nice food offering, quiet room and comfy bed, spotlessly clean

room was clean and comfortable and the gym was well equipped

furthermore, the gym had the essentials so it did the job

comfortable,clean room and excellent service in bar and restaurant both for dinner and breakfast

nice bar area. plenty to do around the hotel.

nice late check out (12 (-) we pushed for late check out and another staff member said we could have early checkin and late check out as (+) late check out time (+)location easy check in late check out nearby parking with discount

room service however whatsapped the hotel for extra pillows and toilet roll and had an instant

early check in

client in the elevator helping me same thing to get it to my room, i understand it s not a room service but i don t think being nice is too much to ask

kitchen was undee renovatio so we couldn't eat lunch and dinner at the hotel

the fact that wifi is then to be paid extra is annoying - surely in the overall price complimentary wifi can be

was a beautiful property, spacious rooms, the staff couldn t do enough for us including an early check in, rose petals and swans made of towels, prosecco & balloons for our anniversary

staff were fantastic and the kids were given bears and colouring on arrival

i requested an early check in and was able to access my room before 12, absolutely fantastic

bar area was clean and inviting, very comfortable

friendly and helpful from the minute you arrive to the minute you leave - through reception, bar and restaurant: nothing but smiles on faces, which tells a story about working here

room service is available and great if you manage it, when you scan the qr code for the menu it

wifi was not secure!!

clean very central attractive building had some parking

pleasantly surprised that the gym/pool was included

the outdoor hottub in the spa was great and the gym was good too

fantastic location, spa and restaurant

the spa close to the swimming pool but obviously cant still had an amazing time

last entrance to pool for kids was 6pm and they needed to be out by 7pm

staff were friendly, facilities were great, (for instance the gym) and food was brilliant (*) nice gym (*) good enough gym (-)a spa and gym woukd be nice. (+) facilities are excellent, including the small but well equipped gym (+)great location, excellent facilities, good gym, friendly desk staff (+) there was also a little gym which was a nice surprise (*) only slight criticism was the gym was not that comprehensive (-)no mini bar, bathrooms are dated, no gym (-)gym opening could be earlier in the morning to enable time for breakfast after a workout gym bike

great & really helpful with parking & early check in

comfy bed, temple spa toiletries were a lovely touch

had sent a message asking about the possibility of early check in, but no one responded

the room was overlooking the waterfront, it was spotlessly clean and warm with temple spa bathroom potions and lotions

they had a gas fault while we were there and menus and room service were severely restricted

appreciated the added treats in room, no room service charge and breakfast was delicious

breakfast was delicious and arrived as room service due to the refurbishment

receptionist very helpful and room service and quality of food very

we got breakfast included which was also lovely and fresh and the hotel staff arranged us a late check out at 1pm which was really convenient for us

great bar and cafe, cocktails and brunch in the morning were perfect

the bar had excellent drinks

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

arrived 2 hours early, with over tired children

were fantastic offered an early check in instead of bag drop and put a bday card in the

room service good

couldn't get wifi

brilliant location, lovely room, delicious breakfast

great modern property central location nice rooms 24 hour bar games area

hotel with everything we needed, including a proper boxing bag in the gym area for a great workout and selection of glutenfree food at breakfast

late check out fee was expensive, £10 for every extra hour

helpful staff location discounted car parking at cabot circus lighting in the room was good for kids sleeping next door and not being

bar was really nice and well priced

friendly and efficient staff and early check in.

glasses left outside door rather than taken away after room service

free late check out until 2pm was fantastic

also a bonus to have the gym included in your booking fee and had a variety of equipment

the worst thing is the price of the room service, 5 for a tray charge is a little steep, on top of your price of the food

the room was big enough for our family ( 2 adults and 2 kids ) comfy beds ,nice size bathroom and kitchen corner ( small fridge,kettle ) our family was

great accommodation and room service excellent.

gym facilities were a lot better then expected as

location. early check in

adults and 2 kids ) comfy beds ,nice size bathroom and kitchen corner

it was very clean, staff were exceptionally helpful and the breakfast was good too, ideal location opposite the train station; will definitely be staying

excellent breakfast

little bit of a faff getting an early check in but got there in the end at no charge

room breakfast

good breakfast included in the price, will definitely use again if we

we arrived early and we got an early check in

two room keys late check out of 12 was a bonus room was a good

were lovely, staff were very pleasant and super accommodating especially when it came to our early check in and room placement

reception desk before booking to check that they offer a late checkout service, was told they did and given the info on the extra charges

breakfast was excellent value for money and offers a wide variety

moved us rooms and added another so we could have inter locking rooms with the kids for more space

the sofa bed in the room for my kids was uncomfortable. had to also pay for parking.

with a door, great breakfast and tea/coffee making facilities, loved the microwave and ice bar by reception, all round a

good range of breakfast

perfect for a kids at uni visit. tasty breakfast

gym although small was great just to unwind and loosen up

our room and the room service were very good

service in the bar area. we were forgotten a few times although the staff were very apologetic

service & staff were excellent, room service were excellent, food was exceptional 5 star service

the gym was a good addition

the rooms are spacious, clean and well equipped

plenty of parking

the reception staff were amazing , the spa facility s are really good as well.

were screaming, running, and jumping; although staff did speak to him about the pool rules, the kids kept being noisy and splashing to the point where i could hear them from inside the steam room

the golf course is beautiful and i do not play golf but appreciate the beauty of the land, the building

the wifi for me was slightly slow

free wifi that worked, even when my room was on the top floor at the back of the hotel

wifi wasn t working in my room

this was very frustrating as when we stayed here previously, the wifi was fine

despite advertising wifi it is not possible to get it in all parts of the hotel.

the kitchen was very well supplied

modern kitchen

has been converted into a cozy comfortable self contained flat with modern conveniences including wifi & a lovely log burner

wifi and freeview tv

inside had everything you could need from a fully stocked kitchen, log burner, tv, washing machine etc we arrived to find a lovely welcome basket with wine,

great breakfast reception desk did everything possible for us so friendly great with kids

check ed in room was not ready we were early reception said is is early check in

food pool sauna steam room gym room coffee maker

staff were fab, pool was lovely and kids had great fun

turn off the light when having my bath as the fan was very loud and stopped me from relaxing, the wifi did not connect

in our room would have been really good but it was available in the lobby and the bar

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

the bar lady claire was brilliant lovely lady goes along way

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

friendly staff on reception and also in bar and at breakfast

no breakfast taken. good location for celtic manor golf. clean, friendly staff.

had a kids play barn and they were making a bit of a row.

clean, quiet, close to the golf course

good location as we were playing golf at celtic manor which was 5 or so minutes away

an early check in was available and enable us to relax for our event rather than having to come back

continental breakfast was nice but we were assuming it would be a cooked breakfast as the pub/restaurant was

breakfast was delicious and lovely location and atmosphere

friendly and kind staff, lovely pub and cozy and clean room with a simple but genuine breakfast ready for the day

our meal in the pub was delicious as was the breakfast delivered to our room

spacious and clean, great breakfast included and good selection of evening meals in the pub

food was really good especially the breakfast

great rooms, lovely staff, fantastic breakfast and beautiful location.

we had our evening meal in the bar and it was delicious

lovely little bar with a decent menu (chilli beef

wedding functions each night was a bit daunting walking kids through drunken parties and it meant less food at breakfast

was over salted and had to complain about it on more than one occasion, , we were over charged, 3 kids meals instead of 2, when coffee was brought to us, the server didn't bring the milk with him

wifi was very poor before the power cut and non existent after

room service food was very good

free wifi was good and children s tv channels were a bonus

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

very rude, we were told twice on the phone we could check in early as we were attending a wedding and driving a long way

great atmosphere in the bar at night

nice bar area & was able to watch the football

it there great place location the staff the food the bar is great our favourite place to

was no noise insulation from the bar below so you could hear conversations between customers and staff at all times of the day

the breakfast was superb, delicious and great

my car battery died and the gentleman from behind the bar helped me with the jump leads to start my car,he was extremely helpful

staff, cosy room and lovely breakfast

breakfast - eggs benedict and fresh grapefruit

the breakfast was great, room clean with a four poster bed

great quality cooked breakfast

breakfast excellent

we requested an early check in and we were sent our room code soon after, that was really appreciated

disappointed when i booked again to find out that breakfast is no longer available