easy access to bristol centre, excellent quality cooked breakfast and lively pub entertainment.

in advance about the sunday evening menu, we were told it was bar meals

pub that has been tastefully renovated into a stylish comfortable space offering both great bar and food areas

worked well for weston super mare, very smart room and bar are

warm friendly greeting, nice bar serving good food, clean spacious rooms

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

friendly and welcoming, really nice bar and restaurant

the bar and restaurant area is cosy

nice bar and garden area

service was exceptional, great bar staff were really helpful

cosy room good room service

super fast and trouble-free

we had everything we needed in the room, and there were lots of extras, like early morning calls, room service ,etc

loved the location and the setting of the hotel.the grounds were stunning and great parking.

bed very warm even with the windows open as we were on the top floor wifi not

late check out included

the hotel we forgot our hotel card to get in the gym the receptionist who served us came off her break just to help resolve it for us so very good

breakfast was very good and kids eat for free

lovely spa

laundry trolley left in doorway by restaurant toilets

good kids menu

furthermore, the gym had the essentials so it did the job

food in bar not to good

when arriving and asking reception if it’s possible for a late check out which i was told on the phone by a colleague the night before it shouldn’t be a

gym pretty good for an airport hotel

unsure how that is a premium room and he also let me stay an extra half hour late check out free for the issues

wifi not secure

lovely refurbished hotel with a bar and food service since i last stayed a few years ago

beds uncomfortable and no room service option available

disnt use the bar or restaurant so can't comment on the service

the gym could use a bit of an upgrade.

the standard room was large with a settee, comfy bed, adequate hanging space and a chocolate bar with our tea tray

clean, great bathroom, easy parking, gym

50 room service tray fee, a bit excessive

friendly attentive staff at reception, bar and breakfast. couldn't do enough for us.

all really good, helpful staff , excellent room service would recommend and stay again

breakfast was great on both days and room service was very nice

room a bit small. quite dark lighting. no room service after 9.30pm

location, lovely room and great bar with a view of the bridge

were very impressed by all the staff without exception and by the quality of the food provided by room service

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

disappointing that the wifi was down for my two night stay and no excuse for cobwebs on the ceiling

room service was offered second day but we were not ready to come out of room so it did not get

nice to have a garden to sit in - also quick and efficient laundry service

they serve up a great breakfast in their lovely dining room or bar area and the wifi is great

offered room service

wifi a bit slow.

very good breakfast comfortable bed

also room service food arrived cold

location and fantastic breakfast

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

breakfast was 1st class continental as well as cooked one

we had our evening meal in the bar and it was delicious

lovely staff especially imogen who was in the bar in the evening breakfast delicious.

but not a deal breaker as bar staff happy to accommodate need for milk cartons and readily produced more

supper in the bar - good food and friendly company

i think that the wifi code should be written somewhere in the room for the

wasn’t told breakfast was cheaper if booked the previous day

if there were 2 of us staying there) excellent amenities, tea coffee fruit and biscuits

preferred communication by email or a message through a platform that i can reply to based on a wifi connection

no room service once bar/ restaurant closed.

room was perfectly functional; wifi worked instantly

no room service so no tea or coffee replenished no clean towels and we had to ask for tiolet

room service was zero

5 late check out was very useful

historic building clean rooms friendly helpful staff great breakfast with excellent service thanks to bea (beatrice) and her

service was exceptional, especially from india on the reception and amy in the bar

we were going to use the bar downstairs but it was

laundry facility was available but i did not use it

the corridors seemed to be full of laundry bags during the day, don't know if this was in relation to the ongoing works but it made

hot shower, tv and hifi in the room, free wifi and friendly, helpful staff

breakfast room a bit small

t really late, maybe 11pm) to see that guests had put their room service food out in the corridor to be collected and you were still walking past the same

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

location, clean and well equipped room, good bar and dining facilities and friendly and helpful

room service however whatsapped the hotel for extra pillows and toilet roll and had an instant

it is so worthed for money, especially for family with 2 kids

the bar the room the location all were great

was a beautiful property, spacious rooms, the staff couldn t do enough for us including an early check in, rose petals and swans made of towels, prosecco & balloons for our anniversary

meal at the restaurant was not that nice and the kids menu was terrible

value, big suite, clean and tastefully decorated, comfy beds, friendly staff who even treated my kids to welcome

great lighting, room service was great and the location was perfect

the room was overlooking the waterfront, it was spotlessly clean and warm with temple spa bathroom potions and lotions

overpriced for 1 night especially with the hourly additional charge for early check in

we were able to get room service late, and the room was comfy and clean

comfy bed, temple spa toiletries were a lovely touch

we didn't eat in the restaurant but the bar and courtyard area were lovely to sit and have a drink in with friendly service

i also liked that the hotel offered you a free drink from the bar in exhange for skipping room service, environmentally friendly and appreciated, good initiative

the restaurant and bar fabulous and all the staff are really welcoming and

room service is available and great if you manage it, when you scan the qr code for the menu it

the room service from the bistro was fantastic, the room service from the bar was equally good

breakfast was delicious and arrived as room service due to the refurbishment

receptionist very helpful and room service and quality of food very

the mini bar and snacks were great

appreciated the added treats in room, no room service charge and breakfast was delicious

we ordered room service via the app one morning and the breakfast was amazing

would have been nice if there was a pool ! i am not a gym person !

very good breakfast

good gym facilities too

friendly and efficient staff and early check in.

clearer that by hanging sign on door i was actually ordering room service breakfast at 5 per tray rather than that you wanted advance notice of our breakfast

better room service menu. had to go to tesco as we were 5 mins late for full menu.

accommodating to the kids and the dog

clean, friendly staff, vegan/dairy free breakfast options, great location, super comfortable beds and pillows

we didn't book a longer stay or make use of the spa / gym facilities.

good gym

excellent breakfast

i had kids pizza and we shared a portion of chips, both of which were cold, so a big disappointment

breakfast (mid week) ended quite early

little bit of a faff getting an early check in but got there in the end at no charge

check in and late check out

room we perfect, moved us to a quiet part upon booking in and seeing us with young kids

easy and early check in if they have rooms with nice view they recommend

the facilities were endless, there's a gym for guests, a restaurant, a bar and room service

super kind receptionists, good location , lovely room, comfy bed , great food and room service .

early check in and helpful, pleasant reception team. comfy bed and pillows.

great bar and cafe, cocktails and brunch in the morning were perfect

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

an early check in was available and enable us to relax for our event rather than having to come back

loved location, great shower. bar staff super friendly, good drinks.

our meal in the pub was delicious as was the breakfast delivered to our room

breakfast was provided in a fridge in the room

breakfast was delicious and lovely location and atmosphere

lovely atmosphere in the reception and bar area

late check out fee was expensive, £10 for every extra hour

love the fact that we can stay at a good hotel with three kids and a dog

perfect for a night away from the kids for some rest and relaxation

hotel with everything we needed, including a proper boxing bag in the gym area for a great workout and selection of glutenfree food at breakfast

decent bar and lovely staff exceeded my

food and bar service was of a good standard

breakfast not replenished quick enough

the only option for late check out is 5pm for £30, would be nice to have other options of extra

the hotel is very conveniently located for day drinking and the breakfast was delicious

good have stayed lots of times but wifi should be available

great night sleep - greeted by great staff - bar & food service was great at 10pm.

no breakfast room service

this was very frustrating as when we stayed here previously, the wifi was fine

room service was good and the food reasonable

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

wen the bar n restaurant open will be even better

park-and-ride, and hop-on-hop-off bus) plenty of free parking rooms are far enough away from the bar area that we were not disturbed by

great suggestions on how to tour bath

nice sized room. very pleasant staff. good location. good bar and restaurant

nice cosy, very well-equipped room. good beer, dinner and breakfast.

the bar has the widest choice i have seen in a long time

atmosphere friendly staff clean room lovely breakfast very dog friendly very

breakfast bang on

spot the centre of everything, the hotel was lovely and clean and looked lovely from the outside, breakfast was lovely and the owner were very polite, friendly made you feel at home couldn't do

there was a large balcony overlooking the park, mini golf and the sea

the surrounding is very nice, it's a short walk to the beack, and there is a playground and mini-golf park in close waling distance

it would have been good to have wifi in the

we had 2 rooms booked, our on the front was nice, clean and modern, but the elder kids had a room at back, which was a little dated and you could see the wallpaper coming away from

told i could get wifi in lounge i was unable to connect

parking was s little restrictive. there was no electric shaving facility in the bathroom

the seating in the bar could have been a little more comfortable

along with help with bags and shown to the room, which was huge as we had a joint room with the kids, it was also super cosy and warm

whilst i dont expect kids to be seen and not heard, they should perhaps have been told to play near their family

the bar area was a nice surprise, spotless, stylish and prompt service

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

the staff were helpful and friendly. bar was good. breakfast was nice. good value for money.

very friendly staff and a good breakfast.

and they produce excellent food served efficiently, with great customer focus and attention, the bar is also very well stocked and serves a good range range of beers and wines

the bar area was quaint and cosy with a lovely atmosphere

unfortunately i didn't have the opportunity on this visit to sample any of the offerings in the bar but will be going back again at some point in the future for a longer stay to check those out

didn’t have to go through bar to get to room

location was lovely and excellent evening meal in the bar and breakfast very good.

fast wifi. good swimming pool.

staff were so polite and helpful, right from the reception, gym and dinner, all were very keen to help whatever we needed

nice size room, clean, room service was quick and the food was gorgeous

for wifi, nowadays i think all wifi should be free, also it looks like the parking will not be free in

swimming pool facilities 10/10

immaculate. great staff assisted with early check in after a long driveud83eudd19ud83eudd19

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

welcome was warm and friendly, the room was clean and adequate for what we needed, the bar was nice and the prices very reasonable

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park