off lift to third floor and it had laundry placed everywhere, looked like i was in laundry room

dinner for myself and my 2 children so that i should choose from the main menu rather than the kids menu - needless to say that the amount of food was grossly excessive/unnecessary for our party

location front row seat at the restaurant or outdoor bar to a spectacular view of the avon gorge bridge

we enjoyed an evening meal and room service which were both lovely

room a bit small. quite dark lighting. no room service after 9.30pm

disappointing that the wifi was down for my two night stay and no excuse for cobwebs on the ceiling

room service on the friday night due to large parties in the restaurant for dinner

the hotel itself was stylish, we thought the bar and garden were lovely

first room we were offered was in the basement, our door was between the laundry storage room and the bar/ restaurant male toilet door

ich was the entire period of my stay)

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

ly when she stepped outside the

located,good parking facilities, amazingly comfortable bed, reasonable breakfast well looked after

great breakfast, room very clean

wifi was very good

we were going to use the bar downstairs but it was

i did not use their bar this time, but i can assure anyone reading this review that the bar set up is fabulous

fresh fruit and a well stocked mini bar with great prices

there were always laundry bags lying around in the hallways

wifi could have been better

breakfast was a bit slow and not hot, but staff were great.

the breakfast was excellent. the room was very comfortable.

room service quick and good

the breakfast was flexible and accommodated my needs.

the app doesn t work also for ordering room service

i'm disabled toilet bit tight couldn't close the door we was ok cos we are married but if it was kids you could not close the

friendly, breakfast was excelent and the coffee and tea making with cookies was a very nice touch wifi also very good

wifi is only strongest at the lobby

liked the location and the friendly welcoming staff and the delicious breakfast included in the price i felt safe and cared

the vegan/vegetarian version of the same, a croissant with ham & cheese, eggs and toast, a kids option, etc) from their kitchen

receptionist let us book in early at no extra charge and gave us free breakfast for following morning

took 15 minutes to get a cup of coffee at the bar in the morning

t really late, maybe 11pm) to see that guests had put their room service food out in the corridor to be collected and you were still walking past the same

location helpful early check in advice on parking ability for dog to stay

client in the elevator helping me same thing to get it to my room, i understand it s not a room service but i don t think being nice is too much to ask

disappointed the pool was closed unfortunately due to a leak from the kitchen

room service breakfast could have been better considering the price

the bar the room the location all were great

allowed early check in and late check out. clean. beds comfortable.

couldn't access the wifi

wifi was good in

was unfortunate that the music & chatter from a night club or bar was, very loud from 8pm till almost 4 am the next morning

the cosiness of the bar area, especially in the evenings

great & really helpful with parking & early check in

the room was overlooking the waterfront, it was spotlessly clean and warm with temple spa bathroom potions and lotions

room service was

wifi was not secure!!

bar had a lovely feel

wifi service is seamless

there wasn t any phone in the room and the qr code for room service didn t work

bar and restaurant were great, good quality food and service

we ordered room service via the app one morning and the breakfast was amazing

we got breakfast included which was also lovely and fresh and the hotel staff arranged us a late check out at 1pm which was really convenient for us

breakfast was delicious and arrived as room service due to the refurbishment

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

also a bonus to have the gym included in your booking fee and had a variety of equipment

the bar food was delicious as was the breakfast

good gym facilities too

wifi did not work

gym and pool are bit on the small side but that wasn't why we stayed there

great staff, great food, very nice for kids

ble football, 2 gaming stations).

lighting was superb enjoyed our time at the gym, sauna, and steam room

personal touch, efficient. massive room. 24/7 room service

shower and comfort of the room was excellent and we were aloud a late check out free of charge

it was very clean, staff were exceptionally helpful and the breakfast was good too, ideal location opposite the train station; will definitely be staying

to access and early check in enabled

perfect for travel to airport with small kids

excellent breakfast

room breakfast

wifi didn't work

everything, staff, restaurant, bar, atmosphere, gym

great breakfast

breakfast was also fantastic - great selection of food, all tasted great too

room service was unreachable by phone during day as well as night

great bar and cafe, cocktails and brunch in the morning were perfect

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

beautiful building with lots of character and we really enjoyed having a bar and lounge to relax or grab a drink before dinner

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

the bar had excellent drinks

area to the self service for breakfast and not to set it up along the bar and to have more food at service for the guest and not to have the guest standing round waiting

early check in options available, despite requesting this at the point of booking

i very much enjoyed my time alone in the gym and used the free weights, running machine, cross trainer and also did a spot of boxing

hotel was clean and the bar area was relaxing and friendly

room was fabulous and perfect to share with our kids - one room with a divider so we had some privacy

the hotel is very conveniently located for day drinking and the breakfast was delicious

thought it was expensive £233 for 2 weekend nights, (excluding breakfast) but i suppose for the city centre then you have to expect to pay a high price

decent bar and lovely staff exceeded my

lovely staff, easy process, nice room, will use again , late check out time was a bonus

we arrived early and we got an early check in

the wifi for me was slightly slow

asked to speak to the supervisor and they agreed to give us a late check out time for free which was wonderful

this was very frustrating as when we stayed here previously, the wifi was fine

the bed was amazing!!! jacuzzi in the bathtub was a surprise. the bar is relaxing. thanks

wifi connection was not completely stable but the hotel did seem to be full and when it worked it

the rooms were a good size. it had a 24hr bar and served food as well.

phone was not working, used my mobile to call reception & room service

restaurant and bar facilities

clean, welcoming helpful staff, spacious room, excellent wifi. very good communal area

on site gym is in name only really

we were right next to the front door and eating area but heard no noise the next morning when breakfast stared

facilities and option to join as an ihg member for late check out

good hotel with family and kids ..and large parking to

arrived in the evening and went down for a drink in the bar area

lovely clean hotel.friendly helpful staff.really nice breakfast choice. .

friendly and welcoming, really nice bar and restaurant

lovely restaurant and bar close to the airport

the bar and restaurant were relaxing and

nice bar and garden area

had not booked a table for dinner the staff were very accommodating and allowed us to eat in the bar

very comfortable & well equipped room, and tasty bar meal.

breakfast was really tasty and again the staff extreamly polite and engaged with our son

travellers should note that only a continental breakfast is offered at the queens

continental breakfast was nice but we were assuming it would be a cooked breakfast as the pub/restaurant was

nice ambience in the bar and restaurant and friendly, attentive staff. comfortable bed.

started the day with a gym session and then enjoyed a good breakfast

possible breakfast take pits for early check ins ( and then waits) at the airport

flexibility on early check in which, given it’s at an airport, seems wrong

staff were really friendly and helpful with an early check in

service in bar hit or miss re food

breakfast was delicious and hot

were lovely and staff exceptional evening meal were lovely in the bar and redtauran everyone was very

excellent breakfast, staff were very friendly and helpful would highly recommend

the helpfulness of the staff especially the manager and one of the bar ladies who helped me locate my lost phone

great breakfast and dinner

late check out included

shower not easy to get hot and the last hour suddenly no water so my kids need to move to the next

room service was great

ordered room service and the food was cold

swimming pool quiet and well maintained, bedrooms was huge and comfy beds

super friendly, arrived at 9pm and left at 9am but still had time for room service, food taste good and a swim in the morning

the bar area was lovely and the room was huge, clean and had everything we needed including usb

reception staff lovely clean comfortable room excellent bar area and restaurant lovely

staff were great and really went above and beyond, accommodated an early check in and even upgraded the room

friendly and helpful staff, bar food was delicious, very comfortable beds, good size car park

however, asked politely if early check in was available, and emailed twice prior, as we were attending a wedding at 3

tray of room service left from the previous occupant of my room which stayed until i ordered room service

room service food was very good

the waffles were so good for the kids

wifi was not shared and no info was given about how to log on

good choice at breakfast & we were able to eat in the bar area as we had our dog with us

i was surprised and pleased with the very good coffee at the breakfast. mini gym is also cool!

location, restaurant, room service

disappoint with the gym but everything else was great

the standard room was large with a settee, comfy bed, adequate hanging space and a chocolate bar with our tea tray

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

the pub and bar area has a great atmosphere and the room was perfect

on arrival by the chap behind the bar was poor

loads of parking, quiet location, excellent breakfast, wifi fine.

absolutely perfect breakfast

breakfast was very good and as a bonus i had a four poster bed with separate lounge , free standing

also, has to be said that the room service options are always lacking here

the room was spacious and very quiet. very clean friendly staff good room service

no room service menu in room or do not disturb signs or internal room lock.

no room service menu

there was no room service menu in the room and when i phoned to order some, i got the distinct impression that

the spa close to the swimming pool but obviously cant still had an amazing time

if i had to be picky the noise from the dustcart, laundry van and fresh vegetable deliveries at 8am but to be honest just snuggled down and went back

breakfast was varied and delicious

dirty laundry from previous guest was in the draw

good kids menu

good breakfast, free ev charging, friendly staff.

ev charger , great breakfast and coffee.

we had a couple of drinks in the bar after our party, and the staff were all really friendly and a pleasure to speak with

the bar was typically well stocked

great food choices for evening meal, breakfast amazing and staff very attentive.

the owners were vey accommodating and the home-cooked breakfast was fabulous

breakfast was 1st class continental as well as cooked one

lovely staff especially imogen who was in the bar in the evening breakfast delicious.

supper in the bar - good food and friendly company

breakfast was substantial including full english, cereal yoghurt and a large choice of fruit

brilliant place! breakfast was absolutely amazing and the room exceeded my expectations.

great suggestions on how to tour bath

park-and-ride, and hop-on-hop-off bus) plenty of free parking rooms are far enough away from the bar area that we were not disturbed by

we arrived quite early but the staff managed to get our room ready for an early check in at short notice which was

staff food beer and parking

and they produce excellent food served efficiently, with great customer focus and attention, the bar is also very well stocked and serves a good range range of beers and wines

room was beautifully decorated, the gardens, bar and restaurant rooms were cosy and welcoming

cosy and warm bar, good choice of bar snacks and breakfast was a perfect variety of hot and cold

location was lovely and excellent evening meal in the bar and breakfast very good.

unfortunately i didn't have the opportunity on this visit to sample any of the offerings in the bar but will be going back again at some point in the future for a longer stay to check those out

breakfast was excellent and the rooms were clean and bright and comfortable

place in the hills overlooking the golf course and racetrack

the bar had good opening times

the accommodation is next to the inn, for breakfast and evening meal

accessible on foot via cotswold way and a path leading across the golf course

), + parking, wifi,

we had everything we needed in the room, and there were lots of extras, like early morning calls, room service ,etc

bed very warm even with the windows open as we were on the top floor wifi not

wifi could be better but not a problem

the lack of info in the room about the facilities e.g. information on accessing the wifi.