wifi was very weak

reception, bar, restaurant and spa areas seem to have been recently refurbished and are very nice

good parking, excellent restaurant and bar

disappointing there are no kids options for breakfast every person no matter the age is

a couple of rooms and a corridor near the gym were clearly being redecorated/redeveloped at the time of our visit, but we weren't disturbed

bar area was peaceful

breakfast was not to the kids taste.

lots of parking, good wifi, would stay again

location was beautiful, food was nice but most kids options weren't available.

wifi so easy for me to connect too

your meals from the restaurant and carry it back to the room, up stairs and though fire doors, room service would have been a great offer

the pool and spa facilities, the ambience. the staff were so friendly and helpful!

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe locations like st

the pool and spa area was my favourite part, especially the hot tub

good bar and restaurant service

only one disabled parking space and no lifts

no wifi for the duration of the stay.

views, plenty of breakfast choices, and the room was clean cosy and homely

there was always someone either at the bar or at reception and all very friendly

lady at the bar and breakfast area were welcoming and friendly

the bar needs updating to be in line with the hotel rooms.

hotel was clean and tidy and had a nice pint in bar area

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

as i had to go into a bar where people were drunk and vaping inside

they also claim to have high speed wifi which they advertise on their booking sites, they fail to mention that the speed is no way

breakfast excellent with plenty of choice

welcome, fire blazing in main bar area, spacious room, really comfortable bed, excellent breakfast including gluten free

location and golf course next door

good car parking

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

bar meal was a bit small for the price but tasty enough, bar prices a bit high

would be better if the pool was open for the kids.

full english for me, muffins and pastries for the kids

tv didn’t have a lot of channels (for my kids)

the hotel and location in general and the kids loved the pool.

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

looked after adults, kids, dog and even had secure lock up for bikes

i am a thirty seven year old woman with three kids and was visiting a friend nearby

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

great vibe in bar with fab karaoke

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

shower, big bed, big flat screen tv, good wifi connection, free drink token provided for the hotel bar, friendly staff and attentive service

nice room, very nice breakfast for 10, friendly bar staff, car park on-site.

staff were friendly and the room service ordering via mobile was excellent and convenient

parking costs 8 for 24hrs

location, spacious room and comfortable bed, excellent breakfast and lovely staff

pleasant bar area with friendly staff

the serving and kitchen staff did a very good job by extemporising, but only one of us could have their choice from

and outside area superb staff in hotel and restaurant were excellent friendly and very helpful breakfast was lovely private parking great

were surprised that the breakfast was not in the hotel but situated across the road

car park very accessible late check out arranged very promptly and no extra charge

viously knowingly) next to a long-stay family with kids, with other long-stay families in the corridor so kids running up and down

amazing location, beautiful looking hotel, had an early check in without being charged.

disappointed with the room service meal that was ordered

it is chucking it down with rain and i get an early check in

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

swimming pool

the car park wasn t easy to find not much availability for booking the swimming pool

kids of course enjoyed the swimming pool

the pool wasn't included in our booking, we had to pay extra to use this facility.

that i could have breakfast in my room

r free) and other people used the gym

pool, size of the room was amazing

charge to deliver room service!!!

the swimming pool was excellent very big and clean the kids loved it.

pool was full of fun, kids and silliness which is fine but i wanted to swim so paid for a hotel facility that i couldn't

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

breakfast would have cost us 45 pounds for me and two kids

comfortable clean quiet late check out. car park

breakfast was amazing and the staff were all lovely and couldn't do enough for us

personal butler and swimming pool ud83eudd23

room service ordering easy

a foo fighters gig but we got upgraded, the reception team were amazing and we were able to order room service when we got back from the gig

comfy bed with a good room service menu if required

no free wifi in room

work with kids so really not what i wanted) but we planned the day and were there at pool ready to go when we

no wifi in room

clean and great location for ev charging

is a very clean basic budget hotel with wifi, tv etc included but clean which works well

they let you have late check out at 12:30 for an additional 10

check in 3:00 is late check out 11:00 is early

everything - the hotel, staff hospitality, constant wifi!! it was great!!

staff were fab free wifi fab bathroom i stayed in the old big sleep - the hotel is nothing like that now, the furry

loved the room service

my wife liked using the pool and jucuzzi

breakfast was really good and there were ev chargers

no early check in available

really liked the quirky bar and kids area in reception

size and sleeping facilities for a family if 4 with two kids, aged 12 & 13

to use it as i have a blue badge and need to be close to the entrance, plus could do with a kids

ev chargers at the hotel's car park with reasonable charging rates

my kids loved it too

bar area plus the small verander over looking the water, our room was lovely as well also over

gym altho really good had empty hand sanitizer and wipes

room was well appointed with small kitchen area and everything was very clean.

the spaciousness. fully equipped kitchen. very good breakfast. the view from our room.

the gym is just right for a simple work out and the laundry facilities are great too

perfect with the kitchen... perfect center of the town

staff, great massages, balconies with the sea view, great rooms, room service food was good, no kids in the hotel which was

the location is great, the room service was good and the staff were very friendly and helpful

from welcoming staff booking us in to the bar staff and room service staff were all very friendly

5 star breakfast and set menu evening meal

get the wifi connection on the tv, would be great if there was option to have apps on tv, eg netflix

the bar had a great selection of welsh ciders would recommend to anyone

comfertable place good approach parking

great location & cheap, well stocked bar

plenty car parking

the bar strikes me as hyper local, plus they didn't have any draft beer

i would say it would be nice to have four mugs in the room if there’s four ofyiu booking in, kids like a cuppa too, especially if you’ve driven 5 hours and it’s late at

kids handprints everywhere

there was a long wait of about 20 minutes at the bar on the friday evening.

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

helpful staff really good room, comfy bed, good shower spotlessly clean great breakfast and bar meals excellent