to get wifi on iphones and very bad tv reception in the bedroom breakfast could have been better presented

the gym is really well equipped but the room doesn't need a carpet and it looks scruffy and unclean

beautiful hotel, lovely quiet clean rooms, great food, ample parking

rooms a bit dated, thin walls, parking a challenge when wedding are on.

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

sure why breakfast can't be served in the hotel however the location is not at all far, just across the

breakfast was tasy, in a quiet bar across the street

staff was friendly and welcoming, recommending a restaurant in town when their kitchen had closed already

excellent rooms service by all staff very attentive especially bar staff

breakfast very good. sets one up for the day.tradition, precedent,atmoshere.

gym - always important as i don't get enough time to use my own

3rd room is rreally for kids only as it's very small height wise

3rd room is rreally for kids only as it's very small height wise

the reception staff were lovely, and we had a nightcap at the bar on our way back from the event, sneaking a peek at the restaurant and menu, which also looked

wifi was fast , room service was

clean and great location for ev charging

kids loved the swimming pool

would be better if the pool was open for the kids.

plenty of comfortable seating in the bar area

the kids discovered the pancake machine at breakfast so that was a winner

tv didn’t have a lot of channels (for my kids)

by a lot of builders so parking can be a bit tricky but there is a quiet overflow area to the

room service trays were left in the corridor from my arrival on the night and were still there at

was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was brilliant, 100

staff was so lovely and friendly and really helpful, the room was the perfect size and the spa and gym was brilliant, 100

pool was quiet and good size for the kids to play

stairs) and the hot water took ages

location perfect for our holiday at the golf

lovely staff, great breakfast, clean room. perfect for a golf trip!

lovely staff, great breakfast, clean room. perfect for a golf trip!

parking a little tight

limited room service and dining menu, wi-fi rarely worked in my room.

buffet breakfast had a good choice of continental breakfast and cooked, just ask for vegetarian options

fantastic hotel with log fires plenty of parking and very quiet

the bar service was a bit slow

room service or food after 8pm

menu could ve done with some simple and more filling dishes (we had to order room service after dinner and i wouldn t consider us a big eaters) (-)only upset was being charged an additional service charge when we did not have room service (+) wonderful room service, staff are always friendly (-)maybe a bit more variety on room service menu, but still beautiful! (-)the room didn't have a mini fridge for our cold stuff and that when we had room service 2 nights in the row no one came to collect the dishes and when the server brought our (-)charged us 11 for a bottle of water through room service (+) sticky toffee pudding on the room service menu was lovely (+)lovely staff, room service amazing. food could have been hotter but delicious (+)facilities in room - biscuits/tea and ironing facilities lovely staff - couldn t do enough room service is fantastic bed (+) very good breakfast and evening meal room service (-) tried to order room service and told harshly that it s not available

bar area was peaceful

a well stocked bar open to midnight and a great breakfast in the morning

plenty of parking space

wifi everywhere with no password

great vibe in bar with fab karaoke

the bar downstairs was buzzing and really reasonably priced

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

, i choose to stay here over any hotel , my children feel he the same , and feel so comfortable , room service is so quick , and i highly recommend this

also told me he would charge for early check in even though you had a ton of rooms available and it was 40 minutes early

didn't use the bar or restaurant but it looked nice

we wanted room service

e vegan option by total mistake

gym and swimming pool were

the car park wasn t easy to find not much availability for booking the swimming pool

great customer service, so friendly! room service breakfast was lovely

very helpful and friendly staff, comfortable bed and quiet room, nice swimming pool

hotel was extremely comfortable and the spa facilities were fantastic

the hotel is expensive for basic rooms and facilities should be nearer £80 for a saturday night bar space is like a canteen and not very

excellent room, great location, nice atmosphere in bar in the evening

comfortable, clean, lots of extras , great size , amazing breakfast and lovely pool and great gym

breakfast and pool facilities

efficient room service

are great however it would have been an idea to be told you needed to book a time slot to use the gym and pool

no free wifi in room

the lovely bar onsite for a night cap beautiful christmas decs

not working, leaking iron, nothing to drink for kids apart from hot chocolate and juice during breakfast, gym closed, parking was expensive instead

wifi i actually didn t understand how it worked and whether i would get charged after my first

room service great and the food outstanding

the bathrobe in the room was a nice touch l, along with late check out

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

they let you have late check out at 12:30 for an additional 10

wifi never worked the whole time we were there

good selection,something for all of us, kids loved it.

catered meal was very poor. laundry and parking expensive

comfortable clean quiet late check out. car park

only choice of 2 unhealthy options for kids supper so we went out to eat - sad in this climate of childhood obesity

never been in a room so quiet,but bar is was to expensive and 3/4 of the pool was closed with kids class

clean rooms - good location - decent gym - spacious rooms

foods price for the kids were reasonable and gym/swimming were spot on

bed excellant, food excellant staff exceptional swimming pool the icing on the cake

sultana was very hospitable, friendly with a kind smile o her face and knew how to cater for the kids allergies

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

pool a little cool

there’s a gym and plenty of comfy seating downstairs, as well as kitchenettes

breakfast was lovely and plentiful.location close to the bay nice walk.

guest's happy hour guest's laundry facilities in room were good

room was well appointed with small kitchen area and everything was very clean.

the breakfast was delicious - lots of variety

my kids were in another room without this problem and they were

the food was fantastic, albeit expensive from the bar menu

only felt the bar menu could have more

staff very very friendly lovely and clean bar and food excellent

ev chargers at the hotel's car park with reasonable charging rates

fantastic view of the bay and a late checkout , lovely bar with great service and we also ordered room service which was very prompt ,lovely spa in with the price which was very relaxing ,room was

staff nice and helpful. spa and treatment great. food lovely. views out of room spectacular.

the kids had great fun in the pool

the spa was extremely busy as it was half term and was more like a public pool with kids playing ball in the pool and jumping into pool

room was so big beds comfortable, pillows comfortable included in your price was the use of the gym and

located close to the motorway and free parking and wifi

parking charge gym could do with updating but was a great bonus as i didn't expect it ud83dude42

room service fee

breakfast was delicious and plenty of choice. rooms were spacious and very comfortable.

there was housekeeping laundry all through the halls, at 2pm i would have thought that a linen porter would have come and

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

nice breakfast

the included breakfast was superb, again with both veggie and vegan option

it’s quiet and relaxing - breakfast is excellent and they had an awesome sri lankan curry night

the chef carefully arrange the components of breakfast on the plates, the food itself, the bar staff and choice of draft beers was all great

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

the bar needs updating to be in line with the hotel rooms.

as i had to go into a bar where people were drunk and vaping inside

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly

in the bar compared to a lot of places really exhausting steps if you are disabled no

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

i am a thirty seven year old woman with three kids and was visiting a friend nearby

access with small kids and rooms were small

the staff were friendly and helpful. the bar area was lovely and breakfast was great