breakfast was fantastic and very allergen

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

real fire in bar would of been nice and duvets insted of blankets

restaurant closed on sunday evening along with the bar - so no refreshments

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

breakfast was incredible

is always great, with an adequate selection to suit even fussy kids

very good room service. excellent staff

didn t require the room service in the end, however there was nothing in the room that showed how/where to order it if

asked for late check out as i had to leave for training session and my wife wanted to stay in the room till 3

food was unbelievable fantastic breakfast and bar food was superb, the staff were super friendly and very helpful and a great location

plenty of parking space in hotel grounds

lovely room , friendly staff , great breakfast loved the pool and jacuzzi

we’d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

big suite, comfortable bed and we had the swimming pool to ourselves in the evening

pretty location, nice bar and restaurant area

breakfast included in the price of the room

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

nothing, it was all amazing. could have left the bar open for a bit longer. lol

the breakfast was amazing

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

loud music from bar below room.

the bar looked nice and seemed friendly though we didn't visit as we had other plans

were allowed early check in which was really helpful

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

very clean relaxed atmosphere in bar and restaurant areas

if you sold birre marretti on the bar (my favourite)

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

allowed us slightly early check in due to a wedding we had, and we unbelievably accommodating

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

think the spa could do with making sure people booking are aware there may be childrens lessons going on

fantastic as always very good with our dog room service exceptional such friendly staff

free parking nice area comfortable room friendly staff

very clean. lovely hotel and the spa was beautiful.

clean, good facilities , good ev charging

that it didn't have a bar but shop nearby so ok

no bar location

easy quick check-in , good location, handy ev charge points

poor wifi

very convenient for ev charging - just next to hotel

all the staff were very pleasant and helpful. excellent breakfast. bar area lacked atmosphere .

what a lovely place this is, and the view of the small lake from the bar was just icing on the cake

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

being charged for a dinner when i only had pate room service

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

breakfast was delicious and the staff were very friendly

had dinner in the bar in the evening which was lovely and breakfast was

nice breakfast. good for golf course

the breakfast was lovely and very big

food in the evening and for breakfast was excellent

beautiful hotel bar and restaurant and lovely pool

get into dinner one night but that was our error in not making a reservation earlier and having kids meant an earlier time was needed

liked the rooms especially the beds, the bar and restaurant.

bad points - no room service you have to collect defeats the purpose of room service

great location to international centre nice bar area and pool

room had 3 chips under bed and a kids ball pool ball under another

wifi was really good as well, very important for evenings with a small child

comprehensive restaurant or at least basic bar meals on site for the evening is really needed.

we had to have our breakfast across the lobby in the lounge which wasn t ideal with 4 kids

free access to wifi

but would be nice to just let kids eat free

where really pleasant and nothing was a bother so for that reason alone i would return, also an early check in which was superb after a long

but would be nice to just let kids eat free

the evening meal and breakfast were really nice

gym look good

no biscuits in room or room service offered

and convenient location, amazing clean hotel with a luxury feel, fantastic facilities

the location, the staff, kids loved the spa.

around good value for money the only thing that would be a big improvement would to extend the pool

it was at least 7 families with kids

lovely breakfast

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

breakfast was too big,!

comfortable bar area and restaurant

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

room layout is quite nice and the free wifi is nice to have for work

room was big and clean, wifi is fast and the hotels layout is pretty fun

pulling into the car park the parking arrangements were not clear

bed extra comfy and breakfast excellent value

wifi poor mattress too soft

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

nothing really as i felt that it was a nice experience and sort of kids / family friendly

convenient that there is bar at hotel

lovely staff, bar area was clean and comfortable

staff, the use of parking, the breakfast and speedy check in/out

good breakfast, we also ate in the restaurant the previous evening,the food was excellent.

2nd floor fire door bar was a trip hazard

breakfast was exceptional and the coffee was really good

breakfast wasn’t the greatest

great breakfast , great staff and service

nice place with gym, swimming pool. big rooms and nice breakfast.

free wi-fi, 24hr room service, staff were friendly and helpful

the wifi could be better

was good really enjoyed the steam room and gym as we are both into are fitness it's are second visit here and will definitely be

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

only the bar was close at 9 pm not very good

wifi phone signal not so good

no room service phone line and drinks provided did not include decaf coffee sachets,

free parking is a great bonus and breakfast was good

this is ideal as your away from the busy roads and the noise but best of all the parking is private and on site

plenty of free parking

i thought the decor was dated. when functions were being held parking was difficult.

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

no wifi in bedrooms

bit noisy at night as our room was over bar area and their was a disco on,but next time i would just ask for a quiet room

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

lots of free parking including ev charging

location and use of ev charger

were not enough ev chargers at the service station

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

would be good to know where the rooms are relative to the pub bar when you book.

friendly staff and pleasant bar area

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

friendly staff lively bar room clean and tidy

the bar wasn't managed very well, and a few of us left and went across to the bar opposite

i considered bar prices were very high for this location eg

room was great. breakfast was great.

no breakfast

the room ,good internet good breakfast

the rooms were very good and bar good

the noise from the bar below

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

perfect place to stay nice bar nice staff nice location

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

the beds were great to sleep on and the gym, spa and steam room were very enjoyable.

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

value for money and pet friendly. had own parking too which is what i always look for.

no kids tv channel

as my mother is a wheelchair user and was unable to use the gym and swim facilities

suggest lowering bar prices

very friendly good with the dog too. great breakfast

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

staff, great facilities, watching wild rabbits with the kids from the window, beautiful location, close to a pub with a wacky warehouse and great kids

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious and lots of choices i was very pleased with my

lovely friendly staff very helpful cracking bar and food very enjoyable stay

good food, friendly bar with locals and staff

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning