unable to hear any noise from downstairs despite bar area being busy

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

staff were fantastically friendly and helpful, organising early check in and taxis

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely historic establishment. bar staff were lovely and the estrella was amazing .

the restoration on the old stables is lovely, the bar room is cozy and welcoming a the staff were attentive and helpful

it was all clean tidy nice food lovely fire in the bar staff very friendly

price of drinks in the bar especialy the whisky @ £4 a shot.

bar lively, staff lovely have booked to stay

exceptional welcome from young man serving in bar on our arrival

great

the room was lovely, there was a free buffet on the friday night and breakfast was excellent

needs refurbishment and replacement wifi as this was very poor

wifi internet was extremely slow but staff did say whole area was having problems with major

good breakfast, efficient and friendly staff. excellent manager. would visit again.

were great, they facilitated an early check in so that i could do a work presentation

wifi signal was not strong in our room and kept disconnecting.

here as currently looking at wedding venues close to grandparents who live near hawkstone park golf club

the restaurant was always fully booked for the 2 nights we were there, so were forced to order room service each night, from the small selection of room-served food they offered

parking, check-in, room, restaurant, breakfast, check-out, all great

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

emaculate, lovely rooms, great bar and restaurant

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

good food and atmosphere in the bar and restaurant

there's strong wifi, a large car park & kettle in the room

eryone did anyway), not sure if it s a liability thing or because of the kids in the pool

kids loved the

couid not get connected to wifi with an up-to-date ipad! no problem with android phone.

the spa facilities and pool also top

comfortable room super pool and gym friendly welcoming staff good selection of food for breakfast and evening

high quality gym, pool, spa etc

food in the bar was ok

of using the ev chargers is very high

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

the bar and restaurant (one and the same) are a short stroll from the rooms and its very easy to go

breakfast was very good with plenty of options

excellent, very welcoming with a great breakfast!

great value comfort, breakfast, staff everything top notch.

kids food was especially good

absolutely loved the coffee bags in the room and the cafetiere of coffee in the morning with breakfast was perfect

breakfast was excellent

breakfast excellent and having dined on two nights of our three night stay both occasions food &

really, as with everywhere a double & coke from the bar costs enough to put off buying another - but that's anywhere these days

decor in the rooms restaurant and bar area are fantastic food was amazing both dinner and breakfast staff we very friendly from

friendly staff, clean rooms, bar food good too. didn't have breakfast

was no spa available, the pool was closed down however this was not stated anywhere when booking

long walk to restaurant and bar from room.

leisure centre was really good nice pool and gym

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

had to go to front desk for room service as phone in room not working

clean, free parking, swimming pool and gym on site, nice staff, some free wifi, nice garden area

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

gym pool everything

room service food wasnt very good

we ate in the restaurant for dinner and breakfast

great hotel , great room , great staff, fantastic breakfast.

only thing was the lack of seating in the bar area just to have a drink

the friendliest inn anywhere with outstanding food , fabulous service , & the best stocked bar !

breakfast was good as was the sausage for our dog

breakfast was delicious and staff attentive

were very accommodating when we needed an early check in for a wedding

the restaurant and bar area looked lovely for christmas

the breakfast was excellent and staff were friendly and helpful

friendly staff, good breakfast

good value meal deal in the bar area

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

kids had space

price and early check in and it accommodates pets

kids were on the sofa bed in a family room, which didn't look very comfy

of 2 adults and 2 kids (4 and 13 years old) liked location, we were travelling towards lake district and motel is

old fashioned country house in beautiful grounds with plenty of car parking and great food

good wifi signal nice breakfast although as delivered to room it was a little

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

spacious and comfortable, plenty of parking. staff were super friendly too

evening meal and breakfast excellent. bar drinks good selection.

spotless staff couldn't do enuff soon as entered building food was excellent staff service behind bar friendly even met the chef too question him about the dishes

bar - excellent food - very good but would welcome more vegetarian options

the recently added outside bar and and seating area is great especially when the sun is shining

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

service, great atmosphere in the bar and comfortable accommodation matched by the food which was great

the spa was lovely and the surroundings great

very helpful check in staff. spa. plenty of parking on site.

room quality was outstanding. pool and spa pool were also brilliant.

hotel - amazing pool and spa area

offered wifi

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

bar and restaurant - the food was exceptional, locally sourced and tasty

there was a lovely young lady behind the bar and an older lady both of whom were extremely kind to me at a difficult time for me, thank you

lovely bar and restaurant, breakfast was lovely

i liked the hospitality and the interior decor of the lounge bar and function room.

stayed one night - all our needs were met - very comfortable- the bar area good and enjoyed the swimming pool

even had a complimentary early check in

the gym and swimming pool definitely worth the 5 per day charge

comfy bed :-) the app to order room service was great!

phone in my room. to call for room service did not work

they have slow charging which is good for ev charging overnight

we stopped here for 1 night to break up a long journey with our 3 young kids

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

nice addition to have seating in bar and snacks in the

have ev charging and a comfortable bed for the night, enroute to scotland this was a good call

overall 10/10 for a great stay, location and car parking

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and entertainment departments

the location was easy to find and very convenient for the station and there was plenty free parking

could do with disabled parking bays near entrance but it was not a big issue

lovely breakfast. comfy room. clean. easy parking.

wifi is very good, gym included, staff are very helpful and food is reasonably priced, free parking

opportunity to purchase secure wifi. pool table and kiddies area in the bar.

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

free wifi and continental break are great

a shame there is no option for room service being brought to your room

parking is easy

room was lovely, comfortable bed and well appointed, period features were delightful the bar was well stocked with some excellent real ales and the food was excellent

good beers good food child friendly has most amazing minstrel ballroom ideal for wedding parties parking at a price

the hotel bar is also a locals bar - very busy, extremely friendly and with a good selection of locals beers

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

kids running around corridors at 11pm

very nice building with plenty to see and explore great wifi pool and gym all free

good rooms and loved the swimming pool, kids had a good time

the brasserie is a bit soulless. no bar in the old part of the hotel in the evening.

historical building was stunning and the staff were super friendly and welcoming kids and our dog

despite needing and requiring room service i had to pause two really important meetings to go down stairs because a) no signal to

and they forgot our room

holiday extras put us onto this hotel a few years ago now as we needed long stay car parking for john lennon liverpool airport and this was a cheaper but worth it option

sign in was good, room was good, bar area was comfortable

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

girl on at bar / reception is one of the most friendly people you can meet

i let her know we required late check out and she told me i couldn t have it due to the hotel been full the day after , this

also had a couple drinks in the bar which was lovely

free late check out too

great room and hotel, loved the late check out

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

we requested an early check in and were warned it may not be possible but they would try their hardest to make it a

we were able to park our car right beside our room

used common sense in order to assist with early check in

we ordered room service from the extensive menu, and were not disappointed, it was delivered by a very

no air condition the spa can use for 4-6 pm for kids other time can not use

our room had no signal, it s a family friendly hotel but it didn t really feel that way, no kids menu in the

the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10

i wouldn't go to any other hotel, the staff are amazing the staff i the spa are amazing

of room smart tv two very comfortable king size beds , spa & wellness children loved the swimming pool we did lounge upgrade great breakfast drinks etc all day however no food lunchtime however two

ich admittedly was free to join) i had to pay for wifi

i went after the kids hours which was great

good beds. free ev charging.

excellent wifi and kelly in guest relations ensured a request for the balloons was actioned

not much seating in the bar side.

excellent breakfast, comfy rooms and very friendly staff

room was very clean and warm, our evening meal was fantastic and the breakfast was very nice,all the staff were wearing mask we felt very safe during these strange

bar is dog friendly with dining in the lounge area

breakfast was excellent

the restaurant and bar area was very good, the food was very good. the wifi excellent and quick.

we travelled from australia and helped us settle in so much with early check in, the area, anything we needed, she was there

breakfast was superb

plenty of free parking available

staff very friendly breakfast was fresh and cooked well very enjoyable and all you needed

having the spa facility is fantastic

the bed was very comfy and breakfast good

location. facilities. ample free parking. wifi.large tv.manned reception

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the gym

gym was great, steam, sauna and pool was all fab

we had an amazing cooked breakfast in the morning

comfy and clean breakfast was great too

breakfast was great

dog friendly too, early check in not a

lovely host, great breakfast and excellent free parking

only thing i found hard was navigating the ibis hotels website for information on start time for breakfast

kids plying ping pong right next to us trying to have breakfast and people emptying the juice jugs

young hostel like vibe with bar and grab and go sandwiches when cafe was

fact the room was ready and they still wanted to charge an additional £15 for early check in, no hairdryer in the room and paper cups for the tea in the morning, the price that

early check in, arrived at 14:15 and was asked to sit and wait until 15:00

they could not have been more welcoming and friendly with the kids

access to gym was unnecessary

room comfortable and great bed for kids

also has a well equipped gym

the breakfast was absolutely fantastic. great english cooked breakfast and lots more. thankyou.

can also cast from your tablet/phone to the big tv which was great for kids

good breakfast .nice staff and early check in

room, perfect location restaurant was very nice, decent value for money breakfast was excellent gym facility was decent

i was so surprised with gym equipments much better than many other hotel

great location for me late check out service excellent restaurant friendly professional staff

so nice to have warm cookies waiting for the kids at reception which they thoroughly enjoyed

there is no worth to pay for 0,5 hour wifi connection 13 pounds

were fortunate to get free wifi as we were hilton honours members but feel that the charge for it is extortionate

the staff were truly exceptional as were their efforts to cater to kids.

room was very spacious and comfortable. beds were super comfortable. breakfast was excellent.

breakfast good.

great hotel, lovely pool and spacious rooms. great food.

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

pool was an added bonus

t cheap but still good value), the pool is great and the

could not access wifi for the entirety of the trip as signing up did not work on my devices so ended up using my own

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

laundry room with ironing facilities nice bar area with quirky decor breakfast has lots to choose

ev chargers out if use due to building works

could hear music from the gym room was hot

the restaurant and bar area was very nice too

my kids even commented on how dirty is was

d to collect laundry from

i loved the fact of how spacious our room was, the kids had space to be kids and werent cramped

our room was directly above where the laundry trolleys were loaded and very early each morning woken by trolleys been trundled in and out

room service was slow and never turned up once for water and ive to the room .