the breakfast was one of the best i ever had

excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

plenty of parking and the staff were welcoming

the spa and gym was an absolute delight

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

unfortunately when we arrived the wifi was down but the staff did a remarkable job paper checking us in

i used the gym, spa & swimming pool & all were excellent

breakfast good.

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

good food in the bar and warm friendly staff

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

room service was a nice touch

nice old hotel in the middle of town with free parking

terrace and bar area and dining facilities together with well-appointed bedroom and bathroom

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

room service - ordered a dish that arrived and was incorrect despite reiterating what was required

valet parking, when i went to collect my keys after two days on checkout the staff knew which car was

all areas including the spa and pool were spotlessly clean and well decorated

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

parking was good. staff were nice. location was good.

good food and decent bar selection. quiet rural location. nice newly refurbished room

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

lack of clarity on availability of bar meals.

the gym and pool is really good! gym is a little bit small, but still better than most hotels.

staff were very helpful when we asked for an early check in and the spa was perfect

breakfast was great

comfortable room, good wifi, excellent breakfast

perior king) for a great price, very good acoustics, we heard nothing

loved the gardens, pool, spa and gym

paid for early check in and it was quiet when i arrived,

the staff at dinner were brilliant, very attentive to the needs of a family of 5 (with 3 kids under 10

breakfast perhaps could have been bigger

managed to request them) room service took nearly an hour, the lamp shades were all dusty and the living room section had a

the bar was closed due to refurbishment but the owner was more than happy to let us have a drink

they replied to my messages quickly and even accommodated us with an early check in

used common sense in order to assist with early check in

booked it the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our

we were able to park our car right beside our room

room service

if the swimming pool was for guests not children learning

the food at the restaurant and at the bar were really good, room service and quality food

i particularly enjoyed the amenities, especially the swimming pool, sauna, and jacuzzi, which provided perfect relaxation

perfect location hassle free parking easy access to to all routes

working ceiling light in kitchen

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

free wifi

needs to be a curtain on the back door to stop anybody looking into the kitchen and lounge through the plain glass

the hotel is spotless family rooms were perfect and the even left some goodies and treats for the kids staff were very friendly also

shower pressure was weak. some pool/gym upgrade/maintenance is needed.

they have kids swimming lesson and kick you out of the pool

were excellent food was brilliant and the spa treatments were great and i also enjoyed using the gym

as we returned to a parking ticket for every day we were there due to registration not going through properly

nice staff, very comfortable bed, nice bar area and great dog station - really great stop off from the

all areas of the hotel including dining room , bar , reception & rooms all cleaned to superb standard

excellent value, with free papers, breakfast included and wifi

the bar manager was genius - crafted my new fave drink - zero alcohol beer with a lime segment

we had dinner and breakfast there and couldn't fault either of them

helpful & friendly staff, comfortable bed, amazing food in the restaurant, lovely bar but as rooms are separated from the bar & restaurant it is still lovely & quiet at night & no

is going through difficult times, all the staff were cheerful and helpful, the evening meal and breakfast was superb as was the room

excellent breakfast, comfy rooms and very friendly staff

breakfast was exceptional

bar is dog friendly with dining in the lounge area

no room service

wifi in morning was a bit slow but otherwise all good

room service was excellent burger was awesome

so much a dislike but the room service was very limited

the room was lovely & room service standard was excellent

top floor room had slanted ceiling so only ideal for short kids not adults

breakfast was brilliant, the staff were excellent and so helpful, really great with the kids too

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

bar area for chilling

staff impeccable, from checkin/out to the bar staff

fab apartment huge! great facilities and perfect for kids. bonus having netflix

milk & water was in the fridge, cookies in a jar

rge and round) the shower was great, wifi good, dinner was not cheap but very good and breakfast was excellent

no coffee or tea in the room no shampoo or soap in the shower room service offered but no menu

cost of mini bar that is the only thing

staff were friendly and helpful had early check in which was a bonus

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

bar service was first class all through our stay and great prices too

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

we'd be more than happy to come back to this hotel however we'd be sure to not stay in the spa room

unique rooms plus they have a mini kitchen so you can eat in if you want.

we got upgraded to the spa which was beautiful

are no blinds on the windows and the spa room overlooks a busy shopping centre and walkway so people walking past can see directly in

there’s even a small door for the kids to enter the room

staff, loved the style of the hotel, lots of great work stations all over the hotel and its dog/pet friendly

conditioning, friendly staff, free cocktail, dog treats, comfy bed, pool table

there is a selection of games, including pool table which was good to keep entertained ( and a large bar and lunge area to chill in in the

the check in was fantastic, offered early check in and late check out

excellent staff which made it, in particular keith behind the bar what a star! very nice gm also

room service charges were eye watering

the room was large and comfortable and the breakfast was plentiful and varied.

the timings with breakfast and kids having breakfast and swimming. made it abit tight.

otherwise, one may end up having to do with room service once the restaurant closes at 9

very prompt with room service,very nice staff,lovely hotel nice grounds.

totally recommend the three adults luxury en-suite rooms

great location early check in great pub lovely big breakfast friendly staff great shower

didn't feel the hotel was great for kids/family

excellent breakfast and free for kids

room service, great choice of breakfast

excellent breakfast and free for kids

also the buffet in the evening was over priced for kids at 20 euros - if you have picky eaters this a complete waste of money, basically we paid 20

room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was very poor a hard stale

we requested an early check in and had an email to confirm but when we arrived it was not on the booking

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

superb location and plentiful parking

parking, check-in, room, restaurant, breakfast, check-out, all great

our room was located at the rear of the hotel with parking right outside

could get wifi in the room however the staff didn t tell us the password so didn t actually use it

the wifi in our room was poor so we had to use our own mobile signals

really great place, everything was spot on, also next door to a golf course.

room was spacious and had a fabulous bathroom with jet spa bath

swimming for kids after 4 we had booked a room with a view but there wasn t one

only one member of bar staff when they know that have a minimum of 150 guests

we couldn't use swimming pool an we asked 4 times an kept being told busy

really nice place to swich off. not too many kids around. maximum helpfull staff.

very good buffet breakfast and outside bar dining area as a useable option

showers in the pool area were either boiling or freezing

pool and gym facilities where magnificent, staff where helpful and friendly

swimming pool, decent breakfast, 10 minutes from chester town, 10 minutes from the zoo

just need to upgrade the wifi so it reaches more of the room

bar and food options were minimal, there was a delayed delivery for alcohol, which dampened the

lovely stay in a really nice hotel. excellent gym and pool facilities

the spa facilities were brilliant and the pool was lovely and warm

so did find this a bit pricey had two courses with a drink for 4 came to 160 there was ample parking outside and with the stay you could use the spa steam room sauna swimming pool jacuzzi

hotel and room, spa/pool were really good size and the gym is the best hotel gym i have been to

there was ample parking outside and with the stay you could use the spa steam room sauna swimming pool jacuzzi jacuzzi did look like it needed a bit of a spruce up though and had a bit of a smell

great staff and a lovely fresh cooked breakfast

village hotel with a very welcoming bar and excellent menu

couldn't be help however they allowed us to order food from the local takeaway and eat it in the bar and even gave us plates and

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

good breakfast choice

needs refurbishment and replacement wifi as this was very poor

quiet location ,plenty of parking ..good freshly prepared breakfast.

location, the members of staff were lovely so friendly & helpful, breakfast was very nice aswel

no toilet brush, wifi code scribbled on scrap paper left in a draw, no information sheet or booklet in rooms or

accommodated early check in & use of other room to change in as had wedding to attend

it was all clean tidy nice food lovely fire in the bar staff very friendly

we would say is the taxi services were awful around, we had a couple of recommendations from the bar but none turned up, luckily we flagged one down for a wedding we had to attend

50, we thought we would get last orders but the bar was closed

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

bar lively, staff lovely have booked to stay

lovely location, restaurant and bar area spacious, food nicely presented and delicious, drinks reasonable, very good value for

staff were fantastically friendly and helpful, organising early check in and taxis

lovely historic establishment. bar staff were lovely and the estrella was amazing .

excellent bar and breakfast was good

bar was dog friendly too

made very welcome by our host. fantastic restaurant. great location. convenient secure parking.

over backwards to help us upon arrival, nicely appointed rooms with comfortable beds and reliable wifi

was no wifi available despite being advertised

wifi connection in the room was low.

restricted parking

very large - clean and comfortable parking was ample and accessible staff were friendly and helpful spa facilities were

location with nice rooms and a fantastic pool and sauna

lovely relaxing stay. the pool was warm. walked round the lovely grounds

bit light on vegan options and no room service menus in the room

sockets all had 2 usb connections, wifi was great

breakfast on the small side only 1 sausage and only 1 piece of toast had to ask if you wanted more

the breakfast was excellent and so was the evening meal

i ate in the bar rather than the restaurant, but the menu is the same and my choices were delicious

breakfast was nice lovely restaurant excellent service

all excellent, bar 2 things. see below

nice addition to have seating in bar and snacks in the

and you register your car on the tablet at reception - i specifically booked the hotel for the ev charging facilities, which require your own cable

i ended up going to mcdonald's even though i fancied something from the hotel kitchen

location for me - on my way to the ferry in liverpool with plenty of ev charging stations right outside

has ev charging which was essential as we have ev car

bar and restaurant very good

comfortable and bar on site

bar prices were a bit high

easy parking

the spa bath was incredible and i don t think i ve stayed somewhere with staff so lovely and

gym and pool were very clean and state of the art

) our dog was welcome anywhere except the restaurant so we had our meals in the bar area where there are plenty of tables to choose from

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

great spa facilities

the spa facilities were also excellent

exceptionally clean with a fab breakfast.

breakfast was great, staff friendly, comfy bed, great free standing bath!

the breakfast was delicious

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for the price

the bar and restaurant area were lovely

bar bill was a little excessive but craft beer was delicious

nice little bar with selection of bottled ales

parking was rather full

bar meals would have been better for us

lovely views. accessible on site parking. pleasant staff. birdsong.

we loved the location and the facilities! the gym and spa were really well equipped

the rooms were nice and comfortable, restaurant was chic and the spa facilities seemed great though we did not get the opportunity to use it but we will most

for two and access to the spa facilities and the ability to have an early check in and a late check out

the spa facilities

the room spacious and bed really comfy

the room was spotless and comfortable. the bar staff were a credit to the business.

location and cleanliness of the facilities. the bar in particular downstairs was great.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

excellent location , friendly and helpful staff . clean rooms . allowed early check in

helpful bar manager and efficient owner via telephone