friendly staff, good breakfast

the bar area was beautiful

we thought that the bar drink prices were expensive

great breakfast with lots of choice and good food in the bar at reasonable price

bar staff very friendly, check in gentleman very friendly too

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

good value meal deal in the bar area

noise from bar but stopped at 11.00pm

the food in the bar could have been more flavourful.

i liked the fact that i could plug in my phone beside the table at the bar area.

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking was good

breakfast was spot-on and spa area fantastic

paid for a late check out 2pm and got woke up at 11am

the pool was lovely very freindly staff

wus so igrent towards me and my family it wus unbelievable telling me how to look after my kids with are 3 years ov age kids will be kids the telling me quitely to get the f out my

i went after the kids hours which was great

the bar and brasserie were excellent, although more veggie options please!

hotel bar and restaurant plus the san carlo restaurant, room was clean, staff were friendly and efficient

was full kids learning how to swim

spotless staff couldn't do enuff soon as entered building food was excellent staff service behind bar friendly even met the chef too question him about the dishes

bar - excellent food - very good but would welcome more vegetarian options

the recently added outside bar and and seating area is great especially when the sun is shining

they accommodated an early check in and late check out, plus provided access to the property because they knew we attending an event,

lovely, cosy bar area

the food was great; i had evening meal and breakfast there

only thing i found hard was navigating the ibis hotels website for information on start time for breakfast

of flexibility on early check in

early check in and late check out available for a reasonable amount

early check in, arrived at 14:15 and was asked to sit and wait until 15:00

room service was good too

room comfortable and great bed for kids

service was exceptional good, the hotel was super clean everywhere even smelt clean, great bar and lounge to relax, super comfy clean bed great size room even thou we was given a free

&5)

access to gym was unnecessary

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

modern. close walking to airport. brand new gym. excellent.

can also cast from your tablet/phone to the big tv which was great for kids

fantastic location, convenient parking and very good hotel gym and restaurant.

i was so surprised with gym equipments much better than many other hotel

equipment in the gym was not all functioning - i was unable to use a treadmill , which had been my main objective ,

the kids eat free buffet deal in the evening was very helpful

no free wifi

unable to access wifi in bedroom

great to have buffet breakfast included in the price. comfortable rooms.

the kitchen had everything we need for family meals, with a large dining table

we had a very good bar meal and an excellent breakfast

pleasant and helpful staff - they kindly accommodated a slightly early check in the hotel grounds are pretty and well

and was great room service 10/10 through & through

parking at the front where it says pick up/drop off only, stiff door when trying to exit to the

breakfast the bars swimming pool and the golf.

pool was great large bed excellent grounds good staff

pool and spa with gym meant lots of kids in amd no control of them so playing in the pool when there for chill time

plenty of space for car parking

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food left in corridor

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

reception are lovely and cleaners and bar staff britannia hotels could not get any better staff thank u for lovely

the bar is ridiculously cheap! it was also exactly where we needed it to be.

clean not expensive good bar , room was as good as all the others we have stayed in

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

surroundings, excellent spa pool sauna steam room gym facilities

the hotel is always welcoming, comfortable and with great amenities with a gym, swimming pool, sauna and lovely grounds, which are free to use

to top it off, the bar area was quite large with lots of seating and large screen tvs

the leisure facilities were very good with a big gym

30am and 2-5pm, so if your away to escape the kids or want to have full use of pool, then maybe avoid these times

good parking

wifi wasnt very good in the room

great place handy for mottaram hall golf club

no comfortable seating

at check in very attentive and informative, bar very friendly and laid back with an amazing dj subtly playing in back ground

breakfast was great, staff friendly, comfy bed, great free standing bath!

booked 2 bedrooms for our family of 4 (kids 10 and 14) the bedrooms were very comfortable and a good size for the price

they should be more transparent eg an £8 breakfast became £12

the bar area was a very relaxing area

the hotel was dog friendly and able to come into the bar area

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

the sofa bed has 2 mattresses on top of each other, so it was too soft for 2 kids to sleep on it

bed sofa was uncomfortable for kids no tea or coffee making facilities

an ev charge point right outside the front door

this year we asked for early check in and we were able to check in even earlier as the lady on reception switched rooms

had a g&t in the bar shortly after my arrival

bar and restaurant - the food was exceptional, locally sourced and tasty

i liked the hospitality and the interior decor of the lounge bar and function room.

lovely bar and restaurant, breakfast was lovely

were informed that the coffee machine would be available in the bar from 11:00

also being able to buy a bottle in the bar downstairs and bring it to the room was brilliant

check in with detailed instructions provided ahead of time, helpful/friendly staff, really nice bar downstairs, great location

you don't need one there's far too much to do in the surrounding town, downstairs has an amazing bar and eatery again tapping into the vibe of the hotel, martin the bar owner is attentive and

there is a bar downstairs that was very busy but we couldn t hear a thing from our

nice to have the bar downstairs and location is great

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

also didn't get to sleep until gone midnight due to volume levels from the bar area below

drinks at the hotel bar were very expensive

lady behind the bar was fantastic really helpful and friendly

i said we had children and they said they would sort something for the kids, there was toast that was it

i was kept awake from 10pm - 5pm with kids crying, talking and singing

the staff were very helpful and friendly and the bar meal was excellent value for money

the bar stayed open until 1am and they didn't mind that we were still up drinking at 3am

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so frightened cold and wet, it was totally horrific and the hotel didn’t care

breakfast was beautiful, the christmas decor and how warm the property was, so welcoming.

breakfast plenty full room amazing staff fab.

we woke in the morning we were able to finally see the what a wonderful location we were in, the breakfast room was fantastic with beautiful views over the countryside and the choice of breakfast

fortunately there is an alternative level route via the bar and function room, but you have to pull a long face to be offered it

enjoyed the food but we headed for breakfast a little later and some of the buffet breakfast bits had run out

food in the bar is very nice and responsible priced

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

emaculate, lovely rooms, great bar and restaurant

having the shared kitchen to get breakfast at your own convenience is a great idea

where we could sit and have drinks and catch up, rather than being in a noisy restaurant or bar, although there is a bar downstairs and a good selection of restaurants either side if you need

be aware that the rooms are located above a busy bar with live music and that it can therefore be a bit noisy within the opening hours of the

there is a communal kitchen with a coffee machine and diy continental breakfast is provided which is a lovely touch

irish bar below is very vibrant and staff are lovely

the lady behind the bar was so lovely and accommodating

stairs from bar going to first floor are steep and dark until you get halfway up.

nice bar comfortable room

bit everything was great bar staff

major but please check wifi password- it didn’t work but managed to log onto the bar password below the

a nice comfortable pub, with great bar staff

i went for a drink at the bar, and when showing my dis-pleasure at only one cider on tap , which was not one i like

sockets tripping off twice during the evening - this was quickly sorted when i went down to the bar to let them know

lovely bar area and friendly staff atmosphere really pleasant in the early evening and the meal i had was

the bar staff hadn't seen it so busy before, this place has a great reputation

treats in the room for us, loads of space and huge comfy bed

family room was a little shabby and all the way on the top floor with two kids isn't that convenient

we didn't use the gym, so i can't say anything about it

twilight spa been given as a ud83cudf81

great to stay if you like golf and spas

excellent bar and breakfast was good

unable to hear any noise from downstairs despite bar area being busy

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

bar was dog friendly too

staff were fantastically friendly and helpful, organising early check in and taxis

great pool/spa facilities, lovely breakfasts and comfy beds in spacious rooms.

wifi availability around hotel was excellent, as was leisure suite and pool area.

wifi speed

great swimming pool for kids, decent sized room and very clean

the pool is great too and a welcome relief for us and the kids

there was plenty of choice for breakfast, which you order at the bar from a menu

excellent, very welcoming with a great breakfast!

the music in the bar both on the night and at breakfast was spot on with some superb music

the manager of bar was excellent and food amazing

kids enjoy halloween party, breakfast and dinner both was very

reception staff were lovely and great with the kids

great comfortable room, very clean. good choice for breakfast and bar was reasonably priced.

breakfast was very good with plenty of choice

staff were helpful! bar was great and breakfast was good too!

was the best hotel experience i have had the room was perfect for me my partner and the to kids and was very clean lovely and helpful staff would recommend this hotel

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

messaged to arrange early check in and had a quick response and they allowed us to check in before the wedding we were

to the bar staff

price of drinks in the bar especialy the whisky @ £4 a shot.

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

i stayed at this hotel with my best man late check out perfect.

breakfast was lovely with plenty of choice

book room for 4 (2 adults and 2 kids) and room was small with no space with sofa couch taking up a lot of the room

was already but up and made for us in the room the buffy breakfast was great especially for our kids to get what they wanted overall a great stay will

staff were so helpful,i like the bar at the foyer and the excellent choice of snacks ,breakfast was fabulous and best of all they

great buffet breakfast, room and location with super friendly staff

got two double rooms for our family of 2 adults and 3 kids, and it worked well

room was comfortable, kids loved it. for the money you can’t fault the facilities

room was small but clean breakfast exceeded my expectations and was very nice

staff were very friendly, cheap food, good location, staff member was able to sort us out with early check in which was amazing