if wifi was unavailable, this should be provided for free within the price of the room i paid for

was amazing, staff were great and the food we ordered through room service was

staff and breakfast was lovely

breakfast was cold

room next door had a load of kids who were noisy and running around in the corridor.

we loved the room and the breakfast

we had a drink in the bar during the evening which was served by friendly staff

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

we were able to check in early and every effort was made to ensure the kids were happy

friendly welcome. clean comfortable room. gym nice nature reserve close by

big car parking but somebody tried to break in my van

condiments with room service

no dessert available when room service ordered.

breakfast was excellent

no room service

pool and sauna were good, the gym had a limited amount of equipment but was quiet when i used

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

no entertainment and not alot to do for kids

were told we had an early check in for a wedding we were attending then when we arrived the staff told us they had

pool and spa facilities great and open till 10 each night

prefer separate beds for kids instead of a double pull out bed.

no hassle room service orderable by qr code a huge bonus

breakfast ordered on first morning room service never arrive

i had a family in the room next door to me with the kids (understandably as stuck in a hotel room and parents were trying to settle them down) bouncing

perfect room if traveling with kids/babys

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

room was great. breakfast was great.

could hear kids running and jumping about at

staff are very friendly. nice location. good food. parking is really easy there.

00am saturday morning and was glad the breakfast finished at 10

night for a salsa event nearby, the hotel was a perfect location just across the road from vinny bar

yscraper)

however breakfast was very good and staff very welcoming

breakfast was fantastic, plenty of choice nothing was too much trouble, we ate in the restaurant in

food was outstanding in the evening and for breakfast

pretty location, nice bar and restaurant area

nothing, it was all amazing. could have left the bar open for a bit longer. lol

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

lots of free parking including ev charging

convenient location, friendly receptionist, good food options on site - ev charging outside!

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

were not enough ev chargers at the service station

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

good little gym, good staff

lovely stay friendly staff breakfast great

staff were exceptional, nothing was to much trouble and the breakfast was lovely plenty of choice kids were satisfied also a fab location with the tram stop just around the back of the hotel and 5

the staff member who served us at the bar at around 1am was also very friendly

my kids enjoyed the breakfast

no luggage storage options so if you arrive before 3 you have to pay early check in

we checked in the last thing the member of staff said was, if we where back late we could sort room service for food

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

they gave us an early check in, and ensured we had rooms next to each other

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if you order an adult breakfast

good quality hotel. staff were polite and friendly. lots of choices for breakfast.

late check out was no rushing around in the morning

not a problem but would like to know we had a spare especially with kids

time to ever have room service and as it was a special birthday ,opted for this treat-attentive and lovely member of

staff were helpful and friendly. swimming pool was nice size for kids.

the room was abit cold for us especially the kids

bar service, and breakfast good

a particular problem but we had a bit of trouble connecting to the wifi

extra bed for kids wasn't comfortable

excellent choice for breakfast, really enjoyed my stay

breakfast had bacon sausages eggs and beans along with bread fruits cereals etc so not a

good location, amazing staff like salim he is so welcoming, funny, a good entertainer made my kids laughed alot they're still talking about him and he also knows his job

the staff was great and the breakfast was excellent

delicious breakfast and friendly staff. the kids play area was fabulous too.

until late at night and a snack menu for any late night munchies, which can be ordered through room service for a charge

kids area in

breakfast opens at 7

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

honesty bar is a nice touch, breakfast was delicious

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

breakfast great

not great facilities and staff not great, did allow late check out though

room service breakfast was tasty and quick

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

room service was quick to respond to us

room service was quick, staff was friendly

staff were very friendly and hospitable they even provided extras with room service which was really nice of

i was also a bit disappointed by the spa but perhaps i didn't read the

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could continue doing work in the room

room service was soooo good

spa area was a little tired

rooms are lovely and cosy ... power shower is on point !!! spa lovely !!

awkward arrangement in the bar which none of us could quite work out

location and bar area and breakfast and comfortable bed great hotel!

sonya served and attended us superbly to avery good start to finish breakfast

the staff at reception and bar are excellent.

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

don’t recommend this hotel for family, rude pictures around which are not suitable for kids, limited area and food for

the restaurant and bar downstairs is so convenient

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big bottles stuck to the walls

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

room was elegant and spacious, the staff were helpful and welcoming and the room service breakfast was delivered on time and

was fantastic, we had a little trouble with room service, the computer system went down but they soon sorted it out

early check in.comfortable beds.

the bar was a good place to meet visitors

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk was off by morning

lovely hotel had a lovely breakfast

under construction in the reception area, which made drinking in the bar uncomfortable.

confortabile good breakfast and gym aswell the bed confortabile and the person from reception very helpful many

comfy room, as we had a late night the free late check out was very welcome the multi storey car park round the corner at

wifi was fairly weak and the shower flooded.